With a stay at Leonardo Royal Southampton Grand Harbour, you'll be centrally located in Southampton, a 5-minute drive from Southampton Cruise Terminal and 10 minutes from New Forest National Park. This 4-star hotel is 9.4 mi (15.1 km) from Paultons Family Theme Park - Home of Peppa Pig World and 0.6 mi (0.9 km) from WestQuay Shopping Centre.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Southampton? This hotel has facilities measuring 11484 square feet (1067 square meters), including conference space. Limited parking is available onsite.
Make yourself at home in one of the 173 guestrooms featuring espresso makers and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.09.25
I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.
With a stay at ibis budget Southampton Centre, you'll be centrally located in Southampton, a 4-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. This hotel is 8.9 mi (14.3 km) from Paultons Family Theme Park - Home of Peppa Pig World and 0.4 mi (0.7 km) from WestQuay Shopping Centre.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Stay in one of 124 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
GGuest User2022.09.26
The clue to this hotel is in the name. We booked 3 rooms for two nights for the boatshow. To be honest it was basic but perfectly suited our needs. I've just recently stayed at the Waldorf Hotel in London and the Shower in my room was far superior to the one in the Waldorf. It was good value for money for the boatshow weekend £222 per foom for two nights. We had a few issues with room cards etc however Maddison the receptionist politely & efficiently sorted them out and is a credit to the hotel. We will definitely be stopping next year for the boatshow.
Located in Southampton, Meon Valley Hotel, Golf & Country Club is within a 15-minute drive of South Downs National Park and Portsmouth International Port. This spa hotel is 11.3 mi (18.1 km) from Southampton Cruise Terminal and 22.8 mi (36.7 km) from New Forest National Park.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Enjoy a satisfying meal at Cast Iron Bar & Grill serving guests of Meon Valley Hotel, Golf & Country Club. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Stay in one of 113 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.
GGuest User2022.10.16
I had stayed in this hotel many moons ago when it was part of the to Marriott group, I understand it is now Ellite /Britannia hotels and there is nothing ellite about it. Check in time is 4 pm, and checkout 10 am, that gives six hours to clean and turn around the vacated rooms, So you would expect them to be absolutely spotless, room was clean enough, it smelled of smoking but went, when the windows opened, few hairs in the bath tub, the wooden cabinets smelled musty and dust on lamps, but the bed was clean and so was the bedding. On check-in I didn’t realise it was 4pm, I assumed it would be 2 pm or 3 pm at the latest. I asked if any of the rooms were serviced so I could check in early, I was told there were lots of rooms ready but you have to pay £20 extra to check-in early regardless of the fact they ready, I was due to be at a wedding at 5 pm, I had to accept the £20 payment, I was not impressed as this took my one night stay in this hotel to £189 for the night. In comparison I could get a one night stay in the Park Plaza, Waterloo for the same price in London! This hotel is not worth that much a night. The hotel was like a maze and had to go upstairs along creaky corridors carrying a suitcase case up more stairs with no accessibility by lift to my room (room 657) Room had the very basics cheap nasty shampoo, A few sachets of tea and coffee, towels but no bottled water. At night I could hear a few guests from other rooms, it didn’t disturb me. The pool is absolute mess, it had a pipe going from the hot water tap into the pool, which I burnt my bottom on and my husband burned his thumb, I can only assume the heater doesn’t work so it’s the only way they’ve got to heat the pool, The water didn’t look very good I wonder if the filter was working? In photographs on booking.com their shows a Jacuzzi, there isn’t one! there hasn’t been a working for more than 10 months, and the broken one has now been removed altogether, I think it’s very misleading. I don’t like to book a hotel without a pool and a Jacuzzi, I like to relax why I’m away from home. The pool look too scary to go into, and there was no Jacuzzi! Breakfast wasn’t too bad, Choice of cereals, fruit juices and cooked breakfast, no croissants or pastries. Coffee was horrible. Breakfast is advertised until 10am but they closed and locked the doors at 9:58, I only made it with 10 minutes to spare, it wasn’t explained me that breakfast actually ended at 10. I would assume people could still go for breakfast at 10 and still have time to sit down and eat, this is not the case! Would I stay here again absolutely not! it is probably a £50 a night budget hotel in the middle of nowhere unless you are playing golf I really wouldn’t bother. Disappointed that booking.com gives this hotel four stars.
Contemporary hotel with free Wi-Fi and breakfast included, adjacent to the Utilita Bowl, home to the Hampshire County Cricket Club.It's six miles to the Southampton docks, where ocean-bound cruises depart, and a 5-minute drive to catch flights at Southampton Airport. The hotel is just off the M27 motorway, and 5 minutes from the M3. Hedge End Train Station is 10 minutes away by bus, getting you to Portsmouth Harbour in 40 minutes and London Waterloo in 90 minutes.Handy for visitors to the Southampton Boat Show, the hotel is under eight miles from Mayflower Park. Bringing the kids? Don't miss family favourite Paultons Park, home to Peppa Pig World, or the superb views from the Spinnaker Tower in Portsmouth, both half an hour's drive away.Two fully equipped meeting rooms offer space for up to 52 guests in the largest, with plenty of free parking as well. Business guests can easily visit the company headquarters of Cunard Line or B&Q, less than 10 miles away.Start the day with the inclusive Express Start Breakfast buffet of scrambled eggs, bacon, sausages, baked beans and continental items. In the evenings, unwind in the comfy lounge bar before settling down for a meal in the excellent Conservatory Restaurant. 24 Hour menu for those arrive late available.
GGuest User2022.09.04
This was my first time venturing out into the world after the pandemic and a coeliac diagnosis two years ago. The hotel was quite busy on the Friday when I checked in and only one lift was working, but that really was a small niggle. The lift was repaired by the time I returned to the hotel in the early evening. The restaurant was great when it came to catering to my gluten allergy. There were a few options, and the guy at the front of house went the extra mile to check if the fish was fried in the same oil as non-GF food. Unfortunately, that was the case, and I'd suggest that either provision is made for a separate fryer, or the GF designation is taken off that item on the menu. But there were other things I could have, so it wasn't really a problem. Breakfast was excellent. The lovely young lady at the front of house took my order and explained that the chef would prepare it in a GF-section of the kitchen, so I'd have a 15 minute wait. It really wasn't a problem and it was well worth the wait. Beautifully prepared, generous portion. Friendly service. The room was fine. I loved pulling back the curtains in the morning and seeing the massive cruise ships in port. Only quibble was the pillows, but I'm picky. Otherwise the room was nice and clean, and I appreciated the a/c. I would definitely stay here again.
Located in Southampton, Woodlands Lodge Hotel is in a rural location, within a 10-minute drive of New Forest National Park and New Forest Golf Club. This hotel is 4.9 mi (7.9 km) from Paultons Family Theme Park - Home of Peppa Pig World and 7.8 mi (12.5 km) from Southampton Cruise Terminal.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include wedding services, tour/ticket assistance, and barbecue grills.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 17 individually decorated guestrooms. Complimentary wired and wireless internet access is available. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Located in Lyndhurst, The Crown Manor House Hotel is in the historical district, within a 15-minute drive of Paultons Family Theme Park - Home of Peppa Pig World and Broadlands Estate. This historic hotel is 9.9 mi (15.9 km) from Southampton Cruise Terminal and 10.3 mi (16.6 km) from Beaulieu National Motor Museum.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Enjoy British cuisine at Crown Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.
GGuest User2024.03.18
Convenient location ! There are so many shops and restaurants within walking distance.
Located in Eastleigh, Village Hotel Southampton Eastleigh is in the business district, within a 10-minute drive of University of Southampton and WestQuay Shopping Centre. This upscale hotel is 4.9 mi (8 km) from St. Mary's Stadium and 5.8 mi (9.4 km) from Southampton Cruise Terminal.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Satisfy your appetite with international cuisine at Village Pub and Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 153 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided on request.
SStephen2024.01.22
Excellent facility and location but it would have been very nice to have telephone in the rooms to be able to make requests. The bathroom/shower room (for the club room as in my case) needs to have shower curtains or door to prevent the water coming out when taking your shower. Apart from that, excellent facilities and AMAZING Breakfast and dinner.
With a stay at The White Horse Hotel, Romsey, Hampshire, you'll be centrally located in Romsey, a 5-minute drive from New Forest National Park and 6 minutes from Paultons Family Theme Park - Home of Peppa Pig World. This upscale hotel is 9.2 mi (14.8 km) from Southampton Cruise Terminal and 6.9 mi (11 km) from University of Southampton.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and 3 meeting rooms.
Make yourself at home in one of the 29 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
GGuest User2023.02.27
We had a lovely room - how did they guess it was the one that had attracted me when I decided to book! Every aspect was comfortable, the food was excellent, and the staff were cheerful and nothing seemed to be too much trouble - even finding sourdough toast for my breakfast when I tentatively asked if it were possible. What impressed us most though was the cheerfulness of the staff and the fact that they all worked together seamlessly. The hotel itself was delightful, lots of different places to sit, and husband has just suggested I should say how good the cocktails were, as well as the high standard of all the meals. Wish I had asked for some names so that all the staff who looked after us so well could be thanked individually.
The ideal for corporate guests looking for the smartest Eastleigh hotel close to Southampton boasting a contemporary look, a swimming pool, gym, open lobby, state-of-the-art meeting spaces, outdoor courtyard dining and more. Following a £3.5M refurbishment in 2023, Holiday Inn Southampton-Eastleigh M3, Jct.13 is the best place to stay while on your travels, with the M3 and M27 motorways close by, and Southampton Airport only a 5-minute drive away. Our handy Park, Stay and Go packages mean you can leave your car for up to 15 days. Eastleigh Station a mile and a half away, and cruise passengers are within easy reach of the Southampton cruise terminals. Head to our Spirit Health Club to hit the gym or unwind in the heated pool and sauna. Our hotel restaurant serves tasty meals for breakfast, lunch and dinner, as well as drinks in the sleek lounge bar. Did you know kids stay and eat free? Our fully refurbished bedrooms offer a stylish and peaceful retreat at the end of the day, with 24/7 room service. If you are planning a big event, our updated Academy has 10 flexible function rooms many boasting brand new 85" flat screen TVs. The Oak Suite can accommodate up to 150 guests. With so much on our doorstep, you can visit Southampton or get back to nature at New Forest National Park or South Downs National Park, and kids love trips to nearby Peppa Pig World and Marwell Zoo.
GGuest User2021.11.04
Had to wait a long time to check in and the receptionist was quite dismissive. Rooms ok but nothing exciting, the bath had black marks round the sides.
With a stay at room2 Southampton Hometel in Southampton (Southampton City Centre), you'll be within a 5-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. This upscale aparthotel is 6.5 mi (10.4 km) from New Forest National Park and 9.7 mi (15.7 km) from Paultons Family Theme Park - Home of Peppa Pig World.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the aparthotel's coffee shop/cafe, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 71 guestrooms, featuring kitchens with refrigerators and stovetops. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.02.27
Wow this place is exceptional! Extra touches, they really have thought of everything, gave us an upgrade too. Can’t thank staff enough who clearly live where they work and are extremely proud… such a pleasure to stay here. Didn’t want to leave! Late check out was a pleasant surprise. You’re doing amazing! Standing out from the crowd!
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserThis hotel is a haven of luxury and comfort. The value for money was unbelievable. I had booked a single room but was kindly upgraded to a double. The room was stylish and comfortable. I was particularly impressed with the attention to detail. A nespresso machine, tea pigs tea and a bespoke coffee and chocolate pairing selection. There was complimentary water (still and sparkling) and beer! There was even fresh milk. I have stayed in many 5 star hotels and had to argue with staff to get fresh milk to my room. The bed was very comfortable. The bathroom had lovely shampoo and shower gel. Breakfast was delicious and there was an excellent selection. Coffee was great. The staff we welcoming and nothing was a problem. If you need somewhere to stay in Southampton this is the place! I wouldn't stay anywhere else.
GGuest UserWe arrived a couple days before our cruise and we're glad that we chose this hotel. The location was perfect for us. We took a bus from London and the hotel was about a ten minute walk from the bus terminal. We also did some exploring by train and the train station was also a short walk away. The ”old town” area is nearby as is a huge shopping center. The cruise ship was less than five minutes away by Uber. We checked in at the bar and were quickly on our way to our room. This was our first stay in a Moxy. The room seemed unusual to us, but perhaps that's the Moxy way. There were no drawers, no closet, hooks on the wall for hanging clothes (hangers provided), one shelf on each side of our queen bed and one sheft on the opposite wall. There is a night light under the bed that is activated by a motion sensor. I never saw that before but it worked well. The room had very strong WIFI and there were lots of charging ports for electronics. The bed was quite comfortable. The shower was quite small but had a powerful stream and consistent temperature. There is no tub. The small lobby has books, puzzles, and more. There was even a guitar there (perhaps inviting someone to play?). Breakfast at the bar was included and I thought it was pretty good. I'm happy that we chose this hotel. We'll certainly return for our next Southampton cruise.
GGuest UserWe booked this hotel at very short notice and had to pay quite a top rate for an Executive Double as there were only four rooms left. We were attending the Womens Euro 22 match at St.Mary’s Stadium in Southampton and there were no hotels close to the stadium. Particularly with parking. Knowing that there was extreme difficulties in parking at at the Stadium we asked the hotel to book us a taxi to and from the stadium at the times we requested. They did so and kindly emailed confirmation . The Hotel is situated adjacent to one of the Cruise terminal and is perfect for a pre cruise or post cruise stay and a handy cruise parking is available.it is also close by the city centre within walking distance. Our room was excellent, overlooking the terminal. It had air conditioning, safe, a king double bed, some complimentary goodies like a small bottle of Prosecco, water and Kit-Kats. The bathroom too was roomy with hand basin, toilet and walk in shower. Again all clean and tidy. There was a very small problem with noise from the terminal with the early arrival of a cruise ship but nothing untoward. We ate breakfast in the hotel which was included in the rate. There were excellent choices of fruit, yoghurts, cheeses, cereals and jams etc. along with good choices in the good old full English breakfast. All the items were well cooked and hot. Save the fried eggs which are always well done in most hotels unless individually cooked. It was do your own toast , coffee or tea. Again choices of all of these were available. Despite other reviews we thoroughly enjoyed the breakfast and have absolutely no complaints at all. It certainly compared favourably with the buffet style breakfasts on a cruise ship, of which we have done many. We found all of the staff friendly , helpful and courteous. Check in and out was very easy and there is a car park charge but that happens in other hotels too. Overal, although a little expensive our stay was enjoyable and pleasant.
GGuest UserThis gem of a hotel was booked via ‘Great little Breaks’ with a one night stay, 3 course dinner and breakfast for an unbelievable price. This pleasant hotel offers leisure facilities, exceptionally clean rooms (though not in the main house on all the promotional brochure) . We booked as a last minute de stress trip and felt very relaxed afterwards. The staff are wonderful, nothing is too much trouble especially Chetna on reception. Dinner in main restaurant was exceptional each course delicious. The surrounding grounds are beautifully kept and I d guess they d get booked very often for functions and corporate events.
GGuest UserDecided to book this Novotel as a place to stay for a couple of nights in Southampton for some wedding celebrations. We have previously visited this hotel approx 22 years ago as we had our wedding held at this hotel. So we were familiar with the hotel location and surroundings as we frequently visited Southampton centre for many years over the past 22 years. The location is ideal if you are arriving by coach and train. The coach station is literally on the door step of this hotel , approx 500/600 metres away. The train station is also within walking distance too. You really are in the centre within walking distance of the main shopping centre , the West Quay .John Lewis entrance is only a 10 min walk from this hotel which takes you into the West Quay shopping centre. Novotel has a car park , which is shared with 2 other hotels at this location , including an Ibis hotel. There are plenty of spaces to park, however we arrived off season and I can imagine during the cruise season it can get busy. My only grievance with Novotel is, we booked through the Novotel website and it does say on there that parking is available however you have to pay £10 per night to park your car there. Upon arrival, you just speak with the checking in staff, provide them with your car registration number & they simply register it on their system and you pay them at the counter for your parking.So £20 on top of your hotel booking as we were staying for the 2 nights. We decided not to book any breakfast as on your doorstep is a McDonald’s…literally at the car park entrance….there is also an IKEA store 5 minutes walk from the hotel. You can see it from the hotel rooms.since the hotel is alongside the major road alongside the port, you can walk along there to IKEA and towards the pier.if you’re really lucky , you can admire one of the large cruise liners berthed up…we did , you could look at it from the hotel car park.There is also a TGI Fridays restaurant across the car park entrance at this location and a small retail park with a few shops like Poundland etc. The checking in process was seamless and we got the lift to our room which was one of the top floors. The room was pretty large ..we had a king size bed and a large double sofa bed open for our 2 teenage kids. The room had pretty well insulated windows with some really good blackout curtains. The tv was a decent size and the room also boasts a small fridge with some complimentary bottles of water. There is also a small safe which you can change the lock number on however I’m not sure how secure it can be as these budget safes are battery operated with a manual overide key., but they’re handy if you want to place some small items in there like your car keys etc. I wouldn’t be leaving anything particularly valuable in there or your passports if you’re staying here prior to your cruise….you’re better keeping them with you. The overall ambience of our room was warm welcoming relaxing and comforting which is what you want to
GGuest UserWe've just stayed for 1 night pre cruise. The room is slightly dated but clean and comfortable. Plenty of room. Downstairs was nice. Clean and lots of space to sit and chill. Breakfast was nice. Staff were brilliant. Friendly and very helpful. Nothing was too much. A few small issues with the room (nobody's fault just one of those things) the staff went beyond to help and accommodate us. Can't fault them at all. Thank you.
GGuest UserMy 2nd Stay for another Theatre trip this year, booking and parking is easy and it's very convenient for the Theatre and shops, arrival was not very good, a new guy was alone on the front desk and it took at least ten mins to check in (only 1 person in front of me), it was so slow someone standing at the bar walked out, once I finally did get my key card it didn't work, so I and another female guest had to return to reception for cards that did work, the hallway carpet is looking very worn and dated, the aircon not that efficient and the tv unlevel (room 233), the twin beds were smaller than expected and towels were very scarce, for the price I wasn't impressed, but the room fulfilled it's role for the night, the downstairs area is immaculate and breakfast choice very, very good, I went to breakie at just after 8am on the Saturday (24th Sept 22), the orange juice ran out and I told a very nice and helpful female waitress about the problem, and she instantly resolved the problem, people watching as you do, I did notice that this waitress worked her socks off, I would also like to praise a very attractive blonde female hotel guest wearing a Arvia tracksuit, this young lady with a pony tail was extremely courteous to A LOT of people within the restaurant, she constantly and consistently gave way to people as they and she walked about getting their breakfast, she constantly smiled and was the apitamy of courtesy and politeness, i think i saw Georgia on her top, the boat show was on and with the Arvia Launching this year, would imagine she was there (with other colleagues) as PR for the new ship ?. The ibis and near by Novotel do see a lot of cruise people and guests stay and she was a great advert for the Arvia as was the young waitress for Ibis. To Recap; Starting to look dated upstairs, slow booking in process, slightly ”inflated” price, exceptional breakfast and courtesy by staff and other guests, I would stay again and would recommend the Ibis, Southampton for a theatre or shopping break etc.
GGuest UserBeautiful grounds! The entrance to the hotel is amazing. It’s in a fantastic setting, lovely to walk around the grounds aha explore. The room is slightly dated in comparison to other hotels, however the bed is comfy and you have a tv and hot drink facilities. Pool, jacuzzi and steam room were a nice touch.
GGuest UserUpon arriving I was incredibly disappointed. The description on Trip Advisor and elsewhere states: “Set in acres of beautiful countryside, our hotel offers the best of breathtaking scenery” Surrounding the hotel are multiple housing estates and new roads being constructed. I appreciate they don’t control what goes on around them, but please don’t market yourselves as something you are not. My view from the single window was also of a relatively new housing estate, bright street light and at the time a member of staff standing there smoking whilst staring at our bed. Not a great start. Upon arriving, we were allowed to check-in early, which was appreciated. However, as a family (visiting Peppa Pig World) we purchased a package deal - and we had the distinct feeling that we were allocated a special ‘out of the way' room in the ‘out of the way’ wing where they stick the package holiday customers. The room was downstairs and along a long corridor. It was dark and somewhat depressing. The room itself was much the same. The chairs were too dirty to sit on, one of the pillows had some horrible red staining on, the air-con was weak and one of the bedside units (next to my 5-year-olds bed) had a couple of pin nails sticking out ready to split a head open in an instant (I bent them over to avoid this for future guests). The TV didn't work and and there were minor issues, such as holes in the curtains and bed sheets It just felt tired. My worst experience came when wanting to watch my little girl swim with her mum in the pool, but I didn’t want to swim myself. I asked a member of staff if that was possible. He blanked me. I asked again, and there was complete silence - making me feel very uncomfortable. Almost in a ‘why would you want to watch’ kind of way. Still no answer from the staff member. If it hadn’t been my daughter's birthday he’d have been pulled to one side and given a lesson in customer service whether he liked it or not. Clearly rude, and not overly bright. Slight positive, they were accommodating when allowing us some plates for my daughter's cake in our room and a little bit of ice for our drinks. And, the bathroom was quite clean and other than leaky taps it all seemed to work well. We would have ordered food, but some was £30+ a dish, plus a £5 tray charge. I’m happy to pay for good food, but not for a hotel that talks a good game when it comes to their food, but can’t even deliver on a decent cooked breakfast (the sausages were dreadful) - and I very much doubt any was organic, which apparently is if possible…. A few staff members were very friendly, and a few were not. Was it a truly horrible stay? No, but it was certainly forgettable. It would be fine for a business stay, but it’s NOT family-friendly, and feels very dated. It was trying to punch well above its weight. As a dad, my mains concerns for a 'family room' were: 1) Pin nails by the bedready to cause injury. 2) Child's bed pushed up tight against the radiato
XXuhaocaiThis hotel is located next to the highway. It is simple like a motel and is surrounded by McDonald's, coffee shops and small supermarkets. It has complete living facilities. Although it is not luxurious, it is clean and comfortable enough to meet the needs of a good night's sleep. For travelers who are in a hurry, it is a convenient and affordable accommodation option.
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How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.