Harbin Spa Hotels

"This hotel deserves more than a five-star rating! Let's start with the location: it's nestled in a side alley right off Central Street, a mere minute's walk to the main thoroughfare. The Hongzhuan Morning Market is only three minutes away. How convenient is that? Cleanliness: Spotless! We were staying with a young child, so we moved the sofa next to the bed to prevent falls, and there wasn't a speck of dust underneath, which shows how thoroughly they clean. The bedding was dry and pristine, the bathroom had no odors, the drains worked perfectly, and even the nooks and crannies were dust-free. Facilities: Not brand new, but very well-maintained. The coffee machine was a nice and convenient touch. Service: The service was arguably the best part – incredibly heartwarming. They called us the day before our arrival. We got there quite early, and although our room wasn't ready, they kindly stored our luggage. Around 10 AM, they called to let us know the room was cleaned and ready for check-in. The next day, our child had online classes until 1 PM, and they graciously granted us a late check-out. The gentleman at the entrance actively helped with our luggage and greeted us warmly every time we passed. Great service truly lies in these small details, offering friendly assistance within arm's reach. That was really impressive."

"Excellent location, right next to Central Street, and only a ten-minute walk to the Songhua River. The Red Zhuan Street morning market is also just two turns away. The hygiene and service were both great. The hotel contacted me in advance to confirm my check-in time and even upgraded me to a room with a terrace. There was a fruit plate, and the mini-fridge drinks were complimentary and replenished promptly. The room was clean, and the staff were all polite and enthusiastic. Since it's an older building, the hotel advises running the hot water beforehand and being mindful of the temperature. In reality, it didn't take long at all, probably about three to five minutes, and the water was hot. Breakfast was also very good. The breakfast area isn't large, but the variety and quality of the breakfast items were excellent. I had a very comfortable stay."