Yilan Spa Hotels

Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out. The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch! What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of. There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too. We couldn’t have asked for a better stay and would happily return again!

While staying here, you can use the various outdoor hot spring facilities. It's a shame the weather suddenly turned too cold, so we didn't get to use the children's facilities in the swimming pool. Even though it's a heated kids' pool, it's outdoors, so it was still quite chilly. However, there are plenty of other hot spring pools, as well as steam rooms and saunas, so you can soak from morning till night 😬. The best part was that breakfast is served until 1 PM. You can enjoy it after a morning soak in the hot springs, or sleep in a bit longer and then head down. The latest you can enjoy it is 1 PM, and then you can head off to explore other places after eating! 😍 The kids had a blast!

Third visit to the Landis Resort & Spa for a family trip! Every time, my family eagerly requests to celebrate birthdays at this wonderful place. My parents can relax in the hot springs, and the kids can happily splash around in the pool. Special thanks to the attentive hotel service and the professional lifeguards for their care. Everyone had a fantastic time! There's also a stunning beach nearby for a lovely stroll. And I highly recommend Fumei Seafood Restaurant. It was another relaxing and perfect trip! ❤️❤️

The hotel's location is excellent; it's so convenient for dining, entertainment, and shopping nearby. On our first day, we arrived in the afternoon for check-in and were even treated to afternoon tea. The breakfast was an all-you-can-eat buffet, which truly exceeded our expectations! 🤭

Perfect place… near to restaurants, near to hotspring park and near ti night market and also near stores for pasalubong… we are super enjoy the spa…

The double bunk concept works perfectly for the kids. They love it! The location is convenient, walking distance to convenient store and restaurants. The hotel offers many options for breakfast buffet, also provides afternoon tea and evening snacks! The food quality is one of the best, with great taste and excellent timing, just need to take note that during weekend the breakfast ends early. The 2nd floor game room and 1st floor water (hot spring jacuzzi) activities are just nice for the family with kids. Overall it is definitely worth the value. Only something to consider is the space in premier family room is quite congested where it is bit difficult to fit the stroller…

The front desk staff were very helpful and welcoming. The room was spacious and clean, with new facilities. Our one-night stay was very comfortable. The kids' play area had a huge ball pit, which our children absolutely loved. We didn't get a chance to use the spa on the first floor, but it looked well-equipped and clean for a soak, which I imagine would be a great experience. We look forward to visiting again. Overall, it was a very pleasant stay.

1. The bathtub in the bathroom had cracks, causing the water to drain out, and the sharp edges posed a risk of cuts. 2. Whether it was a pre-booking phone inquiry or check-in communication, the customer service staff consistently used the excuse, ”Because you booked through a third-party platform...” Aren't those third-party bookings still sales made by your hotel? I've recently stayed at IHG group hotels and never experienced such differential treatment. The service quality of the Westin staff needs significant improvement. 3. There was no staff patrolling the women's nude hot spring area. Some guests brought four children who were allowed to play loudly and splash water without anyone intervening, causing discomfort to other guests.

The hotel is in a great location, very close to Jiaoxi Station, and only 3 minutes walk from the station. The only drawback is that it takes time to manually write documents. Room cards and accommodation details are only issued to guests in groups when the time is up. It is recommended to print a sheet of instructions directly for the guests, so as not to waste so much time. The price is OK, because it includes the outdoor hot spring and breakfast. The temperature of the outdoor hot spring is a little low. It was very cold when we checked in, and the outdoor hot spring was only 36 degrees. But overall it's not bad.

This time, I met up with some friends in Jiaoxi for a relaxing getaway and chose to stay at the ”Jiaoxi Fukuoka Onsen Hotel”. Overall, it's a consistently clean and comfortable hotel with good reviews. If you're looking for a relaxing weekend getaway with hot springs and conversation, this is a great place. I'd give it 4 stars, mainly because of the enjoyable experience, but there are a few minor areas for improvement. First, the lobby is neat and bright, and the staff are friendly, quick, and polite during check-in. While not a grand hotel, the atmosphere is reassuring and relaxing, perfect for a short trip with friends. As for the rooms, we all agreed they were very clean. The beds were comfortable, and there was enough space for everyone to put their luggage, chat, and enjoy snacks. The onsen bath in the room was a highlight; the water was smooth and the temperature was consistent, and everyone felt much more relaxed after taking turns soaking. However, the bathroom ventilation could be improved; the moisture dissipates faster in this area. We also had a lot of fun using the hotel's public facilities. The rooftop open-air bath offers a great view, making it especially relaxing to soak in the hot spring while enjoying the night view. The rest area is also clean and tidy, a perfect spot for chatting after your soak. The breakfast selection was decent, having everything you'd expect, and refreshments were frequent. The flavors were refreshing, not too oily or salty, perfect for a light morning. However, a wider selection, such as more hot dishes or specialty items, would make the experience more memorable. The location is very convenient, within walking distance of the city center, making it easy to buy drinks and find late-night snacks. In the evening, we strolled over to buy some fried chicken and ate it back in our room while chatting – a wonderful atmosphere. Overall, the ”Jiaoxi Fukuoka Onsen Hotel” is suitable for gatherings with friends and short trips. The rooms are clean, the onsen is comfortable, and the location is convenient, making it a place I would definitely want to return to. Although it's not a luxury hotel, based on our experience, everyone had a great time, and I would give it a solid four-star rating.