Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 12, 2026
Guest User
Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out.
The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch!
What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of.
There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too.
We couldn’t have asked for a better stay and would happily return again!
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Price per night from:SAR 1,395
Posted on Apr 18, 2026
Benjo8
The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.
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Price per night from:SAR 1,128
Posted on Aug 29, 2025
Guest User
Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!
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Price per night from:SAR 750
Posted on Apr 13, 2026
Andy Chien88
The front desk staff were very helpful and welcoming. The room was spacious and clean, with new facilities. Our one-night stay was very comfortable. The kids' play area had a huge ball pit, which our children absolutely loved. We didn't get a chance to use the spa on the first floor, but it looked well-equipped and clean for a soak, which I imagine would be a great experience. We look forward to visiting again. Overall, it was a very pleasant stay.
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Price per night from:SAR 272
Posted on Feb 28, 2026
Guest User
Third visit to the Landis Resort & Spa for a family trip!
Every time, my family eagerly requests to celebrate birthdays at this wonderful place. My parents can relax in the hot springs, and the kids can happily splash around in the pool. Special thanks to the attentive hotel service and the professional lifeguards for their care. Everyone had a fantastic time!
There's also a stunning beach nearby for a lovely stroll. And I highly recommend Fumei Seafood Restaurant. It was another relaxing and perfect trip! ❤️❤️
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Price per night from:SAR 670
Posted on Jan 3, 2026|Standard Double Room
Anonymous UserThe hotel's decor is very thoughtful and detailed. There's a hot spring right at the entrance where you can cook food, which is a lot of fun, and they also offer a free fish pedicure experience. Overall, it felt great. On our first day, we experienced an earthquake in Yilan, which was quite startling, but luckily it only shook for a few moments.
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Price per night from:SAR 239
Posted on Apr 21, 2026
weiwen82
Very pleasant experience stay. The customer service was excellent, from the time we walk in with the staff open the door for us to the time we check out. The front desk staff Louis was very helpful and polite. Amenities in the room, hot spring to the spa are provided everything we needed including the dryer for the swimsuit. Private hot springs tub was Great for us who walk all day long and want to have late night hot springs experience.
The hotel welcome with afternoons delivered to room.
Breakfast with large variety or Japanese and ********* cuisine.
Great location, near the train station and next to free public hot spring reserve
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Price per night from:SAR 690
Posted on Mar 26, 2026|Premium Suite
karenng417The window sill in my room was quite dusty and hadn't been cleaned, but overall the hygiene was good. The environment was quiet and relaxing, probably because I stayed on a weekday, so there weren't many people and it wasn't too noisy.
The breakfast selection was alright, nothing particularly special or surprising. The staff at the entrance and in the restaurant were very helpful in assisting guests with their issues, so the service was good.
There's a convenience store just a short walk to the right outside the hotel. Although the hotel is a bit out of the way, there are still places to eat nearby. The public hot spring was closed, but luckily, there's a hot spring tub in the room.
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Price per night from:SAR 781
Posted on Feb 17, 2025
綠豆 RiddleChen
The main reason for staying here this time was because of Valentine's Day, and I wanted to swim or play in the water, but the weather was so cold, so of course I thought of Yilan directly.
The hotel part itself is good, and the planning is actually very systematic. The two halls are connected together, so many resources can indeed be shared. The main features of Xueshan are probably the guest rooms and conference rooms, and the other main facilities are all from Zhongguan. Personally, I think such a plan is actually very good for hotel operations. After all, the more rooms there are, the more tourists will be able to enjoy them.
As for the one-night-one-meal option, there are actually a lot of choices for breakfast the next day, from porridge, steamed buns, pasta, salads, Western food, ********* food, everything you can think of. As for drinks, there are juice, tea, coffee, soy milk, Yakult, and soup to maximize the satisfaction of all kinds of travelers. I think, no matter how picky a person is, he should still be able to choose some food he wants to eat. If that's not possible, there are Yonghe Soy Milk and 7-11 nearby, so these are really not a problem.
As for the room, there are two large pools, one for hot water and the other for cold water, for alternating soaking. The shower facility is also by the pool. It is a very standard hot spring hotel room.
We stayed in a quadruple room with two large double beds, one was harder and the other was softer, but I don't know if it was intentional or if it was done this way to allow travelers to make flexible choices. After all, when I went to Japan a while ago, I found that all the beds in a room had different hardness. Some people can choose based on the hardness, which is a convenient business strategy.
Overall, the reviews are good and I recommend it to you if you want to stay in Jiaoxi, Yilan. In short, the transportation is very convenient. It is just outside Jiaoxi Railway Station. The nearby business districts are very lively and you can definitely eat whatever you want.
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Price per night from:SAR 362
Posted on Mar 6, 2026|Classical Family Room-No Elevator
Guest User
My stay at the Shangri-La Hotel was unexpectedly delightful. It happened to be raining, so it was great to be able to enjoy the hot springs right inside the hotel, complete with complimentary snacks. We even got to watch a movie!
The room was very spacious and comfortable. The next morning, I had a blast taking beautiful photos while dressed in traditional palace attire. I'd definitely stay here again if I have the chance; it's perfect for families.
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Price per night from:SAR 298