Toyooka Spa Hotels

Enjoyed our stay and experiencing our first onsen and kaiseki! They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site. Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style. Quiet, clean and futon bed was surprisingly comfortable. It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them. It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations). A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.) Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.

Everything was good, but when I tried to pay the additional amount when checking out, they told me to pay even the room price I paid in advance when making the reservation, saying it was a 'tax'. After 5 minutes of us checking and finding out, they suddenly said to themselves, ”Oh,” and told me the amount to pay again. It was so At first, I thought it was a mistake, but when I thought about it, I saw that in Japan, even for small mistakes, they apologize repeatedly and say Moshiwake Gozaimasu, but the employee never said a single word of gomennasai. Are we Mistake? So, I guess we just said Hi My Steak and that because we are foreigners, we tried to eat the cash by ourselves, but if you read the review, don't live such a pitiful life. Really. And if you are a foreigner who wants to go here, beware of the guy wearing glasses who looks like the manager.