Kigali Spa Hotels

I had a wonderful stay at the lodge. The staff were incredibly helpful, friendly, and always ready to assist with anything I needed. The breakfast was also excellent with a great variety of delicious options every morning. Overall, it was a very comfortable and enjoyable experience, and I would definitely recommend Eagle view to anyone looking for great service and a relaxing stay.

My room was not vacuumed during my stay, and some toiletries were missing; I had to repeatedly contact reception for items such as a dental kit. Although I had booked without breakfast and subsequently paid for it at the hotel, I was still approached by service providers during my meal to inform me that payment was outstanding. This was quite upsetting and embarrassing, particularly as the reception staff did not appear to be coordinating with those providing service. Would i eat breakfast and not pay??? Like really 😒

Excellence service! The manager Anna is superb, professional, and make my stay feel welcomed. Thank you!

I had a wonderful stay. The hotel is very modern and the staff is wonderful. I booked this room the day of arrival and was still able to get a complimentary hotel shuttle from the airport to the hotel. The hotel car was very modern as well. The free breakfast was great and I ate at the restaurant every night. Special shoutout to the driver Dodos who helped me navigate through the area. The hotel is in a very busy area with shops and restaurants and stores. Dodos took his own time to walk with me around the area. Everyone was friendly and welcoming. I would have no issues booking here again.

The reception staff were welcoming and had a sense of humour. The hotel is comfortable and the breakfast buffet has a great choice of foods. I'll definitely stay there again when next in Kigali.

The room was quite spacious and clean. The owner is Chinese, and everything in the room, even the signs, were all in Chinese, which suited our domestic hotel habits. No need for an adapter, domestic charging cables worked directly. The food tasted very average; the tofu, in particular, wasn't very fresh. Service: The front desk staff were very friendly to Chinese guests. They were helpful with calling taxis and carrying luggage, though the efficiency of the African staff wasn't as quick as what we're used to back home. Overall, it was still pretty good.

The hotel is quite old, and the equipment is a bit old, but the overall hygiene is good, the environment is also very good, and the service staff are very enthusiastic. The food in the restaurant is just so-so.

The hotel was very enjoyed! The unexpectedly high service level, does not infer the best hotels in Turkey. The standard is quite spacious, a large bed with two chestnuts and a cushion, a large closet, a long table and chair, a chair with a magazine table - furniture is enough for comfort. In the bathroom, the shower, the bath, is not enough only bid or hygienic shower. The bathroom also has a garment stack. Clean at height. Service too: In the evening the worker comes and stretches the bed, puts slippers and a towel type carpet around it. Breakfast takes place near the pool, on the street or in the room. On the Swedish table, in addition to standard dishes, three different salads, several types of cheeses (including camber and rockfort), 4-5 types of fresh juices (arbuz, ananas, marakuya, etc), from fruit - two types of marakuya, ananas, ananas, orange balls - ”gusina berries,” papaya, as well as the fruit of the tomato tree. Breakfast is delicious!

It was great, they offer 24hr services. You can order food at anytime. The front desk is kind and available.

The staff here work very hard and maintain the standard for this property. It was clean and friendly staff. The only problem is the owner/manager of this place. It was fully booked and was offered another accommodation for the first night and then taken back to the original plan compliment from the owner which was appreciated but not appreciate that the inconvenience wasn't our fault as we are just guests. I will put it down to you having a stressful day. Speaking with other guests they didn't get what they requested eg a balcony. People book for the amenities and it ruins it when the standards are not met. The location is completely different, the washing machine is broken, breakfast is very basic you are lucky to get an omelette. There are no choices or care if you cannot eat certain foods. The WiFi goes as far as the living room and will not reach the rooms so you need to stay in the living room. The air conditioning is not working but there are fans to help if you are too hot. This location has a few shops but the location that shows I wanted to be near the gym which was within walking distance to the property. There are restaurants and a butcher close by so you can cook yourself something to eat.