Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 1, 2026
Anonymous UserI had a wonderful stay a Lumen. The room was very nice, clean, and well-maintained, and the bed was extremely comfortable.
One of the highlights is the hotel’s daily light show celebrating the culture and history of Lisbon. It was a truly amazing experience and added a unique touch that made the hotel stand out from others.
The location was also very convenient, with easy access to the metro, making it simple to get around and visit the city’s main attractions.
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Price per night from:€151
Posted on Aug 27, 2024
Guest User
The hotel room is very big. There are three of us, one big bed and one small bed. There is also a sofa in the bathroom. The location is also very good. However, the turndown service is only available on the first night, and water was not provided when requested.
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Price per night from:€186
Posted on May 31, 2026
Guest UserThe room overlooked the sea, and the view was absolutely stunning. The breakfast spread was excellent, and the service was superb. The staff even offered us welcome champagne when we checked in, which was a lovely and warm gesture.
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Price per night from:€165
Posted on Apr 19, 2026
Guest User
The location was great being in the middle of Lisbon. However, this hotel is pretty loud. For people who have trouble sleeping when there is noise, this may not be a great choice. They do their best to soundproof the room and provide ear plugs but it is nearly impossible as they are located right above a nightclub.
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Price per night from:€102
Posted on Feb 17, 2024
Guest User
This is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.
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Price per night from:€187
Posted on May 26, 2026
BunnymamaThe hotel's location is excellent, situated at the northern end of Liberty Avenue, making it very convenient to get around. There's a subway station right downstairs, about 50 meters away. As for other facilities, it's pretty much on par with an average, older domestic business hotel. It's acceptably clean, and while the breakfast selection isn't huge, it's enough to fill you up. The staff are all very good, and any requests are promptly responded to and met.
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Price per night from:€121
Posted on May 11, 2026
Guest UserWe were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.
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Price per night from:€111
Posted on Dec 31, 2024|Superior Double Room with City View
Dill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
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Price per night from:€176
Posted on Oct 7, 2025|Twin Room with City View
Guest UserThe hotel us just right in front of the Olaias Metro Station. It is very convenience to travel from the Airport and in town. It is very fast by the Metro.
The room is in good size for traveling and visiting. The breakfast is good and enough for us with good coffee. Things are well attended。 If we found the air conditioner was not working properly, the night receptionist will come to our room immediately to help us.
When we checked in the receptionist is not very presented, she said you have booked city view room, the room is like that. When.we went in the first room it was on the 6th.floor, there was no view at all. I then returned to request changing room, the a room on 11th floor was given. She said if you want to change for higher floor, you have to said to my manager, she is off today. So the next morning, I asked the manager, she was so helpful and immediately gave me a room on higher floor to get rid of the two sided walls. To what I believe us that if the young receptionist presented in a more friendly way, and offer her services to request her manager rather than asking the customer to approach her manager directly.
So far we are happy with our stay and hopefully the hotel could improve the customer services with the young lady receptionist.
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Price per night from:€120
Posted on Dec 23, 2025
Guest User
The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.
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Price per night from:€121