Jeddah Spa Hotels

Lovely hotel very clean and calm and peaceful. Gym was smaller than expected and weights don’t go more than 20kg. Ac works great. The pillows were like balloons which wasn’t comfortable but overall stay was lovely.

Room service was incredibly bad. We requested a blanket and called them more than ten times over two hours. We even went down to the lobby, but it was no use. The soundproofing in the rooms is unbelievably terrible; we couldn't get any sleep at all. It felt like the people next door were right in our room.

The accommodation they gave me was a two-story unit, but for the 550 Riyals I paid, it wasn't worth it. It should have been much cheaper because there were no services or facilities, just rooms.

Maintenance problems are constantly, all the wings have a problem with the door hinges, the finching is not suitable, for example, the magic lens needs a length of 200 cm at least, the mirror of the sink is very high so that the frame is in the middle of the face,

ممتاز جدا كل الخدمات وسرعة انجاز الدخول وكذلك البوفيه الفطور والعشاء كان جميل جدا

Overall, my stay at the hotel was good. The room was clean, comfortable, and the staff at the reception were polite and helpful. However, I faced a major issue with the Wi-Fi in my room. I called the reception several times to report that the internet was not working. Each time, I was informed that the IT team had checked and confirmed that the Wi-Fi was working properly. Unfortunately, when I returned to my room, the issue was still not resolved. After calling the reception again, I was told once more that the IT technician confirmed everything was fine, but the Wi-Fi continued not to work. This was disappointing, especially since reliable internet is very important during a hotel stay. I hope the hotel takes this feedback seriously and improves coordination between the IT team and reception.

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

We are leaving Mövenpick Hotel Jeddah today with happy hearts and complete satisfaction. From the very first welcome, we felt valued and cared for. The staff were extremely kind, professional, and always ready to help with a warm smile. The rooms were spotless, comfortable, and beautifully maintained. The atmosphere was peaceful and relaxing, making our stay truly enjoyable. Every detail reflected excellent hospitality and high standards. Thank you for making our time in Jeddah so special and memorable. We leave very happy and highly satisfied, and we would love to return again, in shaa Allah! 🌟✨

We had an excellent stay at this hotel and were very satisfied with the overall experience. The staff were extremely accommodating and friendly, and the room was spotless and well-maintained. We initially booked a standard room for two ladies, but to our pleasant surprise, the hotel upgraded us to a junior suite at no extra cost. We didn’t catch the names of the staff who assisted us, but we would like to express our sincere gratitude for their thoughtful gesture and warm hospitality. Since we are from Riyadh, our friends from Jeddah came to visit us at the hotel. What was supposed to be a simple overnight stay turned into a fun and memorable get-together, as the suite was very spacious and even had a comfortable living area — perfect for bonding and relaxation. We highly recommend Radisson Blu Hotel to anyone visiting Jeddah. Everything was beyond our expectations — the service, cleanliness, and overall atmosphere were outstanding. Inshallah, when we visit Jeddah again, we will definitely stay here once more. 🌟

Ctrip showes it’s opened in 2022, but actually this hotel is really too old, at 15 years old. The receptionist scanned the room card too times, but I can’t enter into the room, I was so tired, they didn’t do the right job. And they firstly gave me a room with very bad smell, which came from the old carpet. I requested to change to another room, it’s not as worse as before, but it’s still bad. Will avoid this hotel for ever.