Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 6, 2025
Guest User
Opposite Boston Park. Close to Chinatown. The hotel is low-key, but low-key luxury. The snack room on each floor is super considerate, but there is no kettle, so you can't make tea. You can buy some hot tea in the coffee shop in the lobby, but there is a time limit and the room is relatively small. It is also expensive in this season
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Price per night from:₹ 80,935
Posted on Jun 13, 2025
Fanfan020527
I will stay here again. The location is excellent and it is convenient for shopping and dining. The room cleaning, extra bed and turndown service are very good and the attitude is good. The front desk service is good and free coffee is provided in the lobby. The only drawback is that the takeaway I ordered this time was not delivered to the room. I hope to have a better experience in the future.
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Price per night from:₹ 59,645
Posted on May 10, 2026
Guest UserVery tired hotel in an excellent location. We booked a corner suite for our family, but were disappointed to find that several basic amenities were missing upon arrival, including hand soap, lotion, and slippers — items that would normally be expected at a standard 5-star hotel.
Cleanliness was also inconsistent throughout the stay. Considering the high room rates, the overall experience did not feel like good value for money.
Another frustrating issue involved the destination fee credits. We were informed at check-in that the daily credits could be used toward room service and other charges. However, upon checkout, we were unexpectedly billed for items that should have been covered by those credits.
Although I had prepaid the room and associated charges in advance, the hotel still placed the usual deposit hold on my credit card. At checkout, staff initially told us everything was settled correctly. Fortunately, based on a previous experience at another hotel in NYC, I requested a copy of the final bill to verify that the deposit would be refunded correctly. That was when I discovered the incorrect room service charges.
The matter was eventually resolved after some discussion, but I would strongly recommend that guests carefully review their final bill before leaving the hotel.
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Price per night from:₹ 30,458
Posted on Jun 30, 2025
Chan Charlotte
It’s a beautiful hotel. Room is nice and comfy. Location is perfect.
However, service is terrible. Like a 3-star hotel.
When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help.
Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed.
From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish.
A request of a kettle took 30 mins.
We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.
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Price per night from:₹ 64,166
Posted on Sep 5, 2025
Anonymous UserThe room was quite spacious. I stayed there last year, and this was my second time choosing this restaurant. The quality seemed to have declined somewhat. The towels were of average quality, some were old, and weren't replaced. The restaurant service was somewhat indifferent, though a few staff members were okay. There was a table near the edge of the restaurant with a lamp on top; when I stood up, I bumped my head on it, which hurt quite a bit. The staff seemed unfazed, as if this wasn't the first time they'd encountered this situation; they just looked at it without offering any concern. Room cleaning and room service were decent. I probably wouldn't choose this restaurant again.
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Price per night from:₹ 74,267
Posted on Jan 13, 2025|Deluxe King Room
Kangle001Very nice hotel, the guy at the front desk is from Shanghai, very professional and handsome. He took the initiative to help order lunch. The afternoon tea on the first floor is very good. I made an appointment with friends to have afternoon tea together. It feels similar to the Peninsula Shanghai. I didn't read the menu carefully and ordered an ice cream. Ahaha, in the end, the whole afternoon tea was not charged. I'm really sorry.
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Price per night from:₹ 63,629
Posted on May 21, 2025
Addicted to Travel
The location of the hotel cannot be beat. Unfortunately our room had a few faults. The AC unit was extremely loud. The motor on the fridge was also very noisy. It made sleep a bit difficult. Our unit faces the loading bay of the healthcare center next door. So each morning, we are awakened by the early shift’s arrival. The free breakfast was good for the first couple days. But the lack of variety after one week was a bit disappointing. There is a Star Market and a Target not too far away from the hotel.
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Price per night from:₹ 29,484
Posted on Mar 30, 2024
Vadim
Great hotel in Sea Port area of Boston. 12 minutes walk to Downtown. There are many nice restaurants and bars around the area. The hotel is modern, rooms are spacious. Would stay here again!
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Price per night from:₹ 23,889
Posted on Sep 16, 2025
Guest User
Overall a good experience for a pricey hotel in Boston. I think they are all quite expensive. Nice hotel and staff. Food and bar good. Liked the “free” tea/coffee, water and snacks, and rooftop pool and bar. I think that’s why they charge an amenity fee. No smoking at the rooftop pool/bar which was a pain. They should set aside a small corner for smokers as it’s outside after all.
I think the bathroom/shower facilities could be updated. The functioning of it seemed outdated and tricky to work. We only had a trickle of cold water coming out of our sink tap which was annoying.
Overall though a good experience for our 3 nights in Boston.
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Price per night from:₹ 28,198