3-Star Hotels in Boston

The hotel environment is nice, and the room facilities are decent. The breakfast is quite good for American standards. It's very convenient to get to the airport and downtown Boston, and I felt quite safe. The pool is also a plus.

The hotel has a great location with plenty of restaurants nearby and is convenient for getting around. Parking can be booked in advance at nearby parking lots; the hotel charges 70, but you can come and go freely. The room is dark, with a kitchen and tableware, but the facilities are outdated. The refrigerator is particularly noisy, and combined with the air conditioner compressor right outside the window, there's low-frequency noise all night. Those sensitive to noise should be cautious… The sofa bed is old, makes noise, and the springs have lost their elasticity, making it very uncomfortable to sleep on. The bathroom has a separate shower and toilet, but the toilet seat is loose. The shower faucet doesn't close properly and leaks all night.

We had an amazing stay at Holiday Inn Express Boston! The staff were incredibly welcoming and helpful from check-in to check-out. The room was spotless, comfortable, and very relaxing after a long day. I also loved the amenities and the convenient location. Breakfast was fresh and delicious, one of the best breakfast we had! We would definitely stay here again and highly recommend this hotel to anyone looking for great service and comfort! Parking fee was $20, which is not bad at all.

A stylish, industrial-themed hotel with a perfect location! It's close to famous breakfast spots and a lobster chain. Two subway stations are practically on its doorstep, and Boston Common is also nearby. Truly close to everything! The room didn't have a coffee maker or kettle, and the shower pressure was quite low. My room key had some vouchers tucked inside, but the front desk didn't offer any information about the hotel's facilities beyond collecting the deposit and handing over the key card – not a single word. However, the cleaning staff and other employees were all very friendly.

The room was spacious and the kitchen facilities were complete. It was also quite convenient for getting around, with a large supermarket nearby. The service attitude was excellent, exceeding my expectations. I will definitely prioritize hotels from this brand for my future travels.

I’ve lived in Boston before so I knew having a hotel right next to the red line T was perfect for traveling through the city. The location isn’t noisy at all and it’s right by a strip of restaurants and bars. Also for people who aren’t local it’s a 10 minute drive to the airport so it’s not far at all. One thing to note though is public parking is kinda far and the valet you have the request 30 minutes in advance to get your car (it’s also $59 a night as of July 2026). The photo attached is a pic of the view from my room. I love southie!

My last stay 3 weeks ago was excellent. But last night the room was freezing cold. 65 F . Out side was 5 F. The man on front desk was not polite. Changed the room from 326 to 832 with same temp. Sent a van driver to check the problem. And said he cannot do anything more. There was no engineering staff. Very unhappy with this uncomfortable night. Travellers, please be careful.

Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.

The hotel itself was clean, the bed was very comfortable, and the housekeeping staff was especially kind and attentive - we truly appreciated their work and hospitality. However, we experienced a serious issue regarding the resort fee policy, which left us feeling confused and misled as international guests. During online booking, the resort fee was listed as $25 per night, but important information about additional mandatory charges only appeared after payment was completed, when cancellation was no longer possible, wich is disappointing. Upon arrival, we were charged $200, which was later explained as $25 per person per night - something that was not clearly communicated during the booking process or at check-in. Initially, we believed this payment was a refundable deposit, as no clear explanation was provided. What felt particularly unacceptable was the way additional fees appeared in multiple stages: 1. extra charges becoming visible only after payment and confirmation, 2. additional payments required again upon arrival at the hotel, and 3. further unexplained charges after checkout - in our case, an additional $16 was withdrawn without clear justification. A staff member kindly explained that the resort fee includes Wi-Fi, water, and tea in the room, which we did use as they are standard services normally included in hotel stays worldwide. The fee also covered additional optional amenities such as bicycle parking and a complimentary alcoholic drink at the bar. However, we did not use these extra amenities, as they were not relevant to our stay. Since these services are optional by nature, it was unclear why guests are not given the choice to opt out instead of being required to pay for them regardless of usage. Even more concerning is that these mandatory resort fees are presented as payment for comfort and amenities, yet the overall stay did not fully reflect this. The soundproofing in the hotel is very poor, and we could clearly hear the neighbour’s television. The manual heating system in our room also did not function properly. We chose not to report these issues at the time because we spent little time in the hotel and did not expect the final cost of the stay to become so high. In hindsight, considering the total amount paid, these comfort issues become more significant. We strongly believe that all mandatory taxes and service fees should be transparently included in the total hotel price from the beginning. When fees continue to appear after payment, during check-in, and even after departure, guests understandably feel uncomfortable and misled. Because the final amount paid was much higher than expected, we realized that for the same total price we could have chosen a better hotel without additional hidden fees - which we in fact did for our following stay. We kindly ask the hotel to review these charges and consider a partial refund, as greater transparency and fairness in pricing would greatly improve trust and the overall guest experience

Rating: 4 / 5 A quick stay at Hampton Inn & Suites Boston Crosstown Center: The Best Part: The breakfast here is an absolute winner! Huge selection (bagels, muffins, waffles, eggs, cereal) plus free coffee, tea, and hot cocoa in the lobby. Location/Safety: Connected directly to the hospital. The parking area felt a bit sketchy at night (we saw police cars parked there), though we personally didn't run into any issues or bad people. The Room: A bit outdated, but considering the price and breakfast, it’s completely fine for a one-night stop.