3-Star Hotels in Boston

This hotel is the best, the staff is extremely helpful, great rooms, really convenient for concerts and all the things happening around Fenway. The parking is a highway ripoff, but that's not a complaint of The Verb, it's just what the market is. But $73 to park a car for a night is ridiculous, There are garages for a fraction of that across the street.

The hotel is very close to the airport by taxi, and you can also walk to Back Bay Station in about 10 minutes. After checking in, the hotel provided a $35/day credit to be used at the bar on the second floor. The only drawback is how noisy it was. On the first night, I'm not sure what happened nearby, but there were people shouting and the sounds of police cars and ambulances well past midnight, which really disturbed a business traveler's rest.

A bit too old. The air conditioning was so loud I couldn't sleep! The WiFi connection kept dropping. Parking is available at the mall; otherwise, it's $20 a day here. It's about a 10-minute walk to the subway, so overall it's still convenient!

Really welcoming staff who made it easy for us to check in early. They had confirmed prior to the trip that we would be able to drop off our bags, but as our room was ready, allowed the weary travelers to check in.ideal for us post Boston marathon where we just wanted a day in Boston, rather than in Hopkinton where we had been staying. Great choice at breakfast and lots of coffee available as well as a shuttle , whim we didn’t use because we like walking! King bed was soooo comfortable and lovely towels and beautifully clean; friendly staff who smiled in the corridors. Used the gym which had cardio equipment and weights and a lovely but small pool .

This trip was quite pleasant and left a deep impression. The hotel has complete facilities and a comfortable and pleasant environment. The service staff are also very friendly and always have a smile on their faces. The design of the room is simple and elegant, and it is very clean and tidy. The breakfast selection is rich and varied, which makes people's appetite grow. Overall, this was a wonderful stay and is worth recommending to everyone. Next time I have the chance, I will definitely choose to stay here again. I hope more people can experience this beauty in the future.

The location of the hotel cannot be beat. Unfortunately our room had a few faults. The AC unit was extremely loud. The motor on the fridge was also very noisy. It made sleep a bit difficult. Our unit faces the loading bay of the healthcare center next door. So each morning, we are awakened by the early shift’s arrival. The free breakfast was good for the first couple days. But the lack of variety after one week was a bit disappointing. There is a Star Market and a Target not too far away from the hotel.

My last stay 3 weeks ago was excellent. But last night the room was freezing cold. 65 F . Out side was 5 F. The man on front desk was not polite. Changed the room from 326 to 832 with same temp. Sent a van driver to check the problem. And said he cannot do anything more. There was no engineering staff. Very unhappy with this uncomfortable night. Travellers, please be careful.

The hotel itself was clean, the bed was very comfortable, and the housekeeping staff was especially kind and attentive - we truly appreciated their work and hospitality. However, we experienced a serious issue regarding the resort fee policy, which left us feeling confused and misled as international guests. During online booking, the resort fee was listed as $25 per night, but important information about additional mandatory charges only appeared after payment was completed, when cancellation was no longer possible, wich is disappointing. Upon arrival, we were charged $200, which was later explained as $25 per person per night - something that was not clearly communicated during the booking process or at check-in. Initially, we believed this payment was a refundable deposit, as no clear explanation was provided. What felt particularly unacceptable was the way additional fees appeared in multiple stages: 1. extra charges becoming visible only after payment and confirmation, 2. additional payments required again upon arrival at the hotel, and 3. further unexplained charges after checkout - in our case, an additional $16 was withdrawn without clear justification. A staff member kindly explained that the resort fee includes Wi-Fi, water, and tea in the room, which we did use as they are standard services normally included in hotel stays worldwide. The fee also covered additional optional amenities such as bicycle parking and a complimentary alcoholic drink at the bar. However, we did not use these extra amenities, as they were not relevant to our stay. Since these services are optional by nature, it was unclear why guests are not given the choice to opt out instead of being required to pay for them regardless of usage. Even more concerning is that these mandatory resort fees are presented as payment for comfort and amenities, yet the overall stay did not fully reflect this. The soundproofing in the hotel is very poor, and we could clearly hear the neighbour’s television. The manual heating system in our room also did not function properly. We chose not to report these issues at the time because we spent little time in the hotel and did not expect the final cost of the stay to become so high. In hindsight, considering the total amount paid, these comfort issues become more significant. We strongly believe that all mandatory taxes and service fees should be transparently included in the total hotel price from the beginning. When fees continue to appear after payment, during check-in, and even after departure, guests understandably feel uncomfortable and misled. Because the final amount paid was much higher than expected, we realized that for the same total price we could have chosen a better hotel without additional hidden fees - which we in fact did for our following stay. We kindly ask the hotel to review these charges and consider a partial refund, as greater transparency and fairness in pricing would greatly improve trust and the overall guest experience

I had an enjoyable stay at the place. The place is new and clean. The staff were pleasant, courteous and helpful. The rooms smells fresh and is comfortable to sleep 4. The hot breakfast has a pretty good spread and the food is fresh. The servers work really hard and refills the food promptly. Kudos to them. Overall the stay is value for money. A great place to rest and recharge. Nothing to do with the hotel, but the neighbourhood is a below expectations and feels unsafe. It is apparent if you walk around in the late evening. Nevertheless, if you are hopping around the city, getting a Lyft or Uber is easy and the neighbourhood should not be a factor.

This hotel was pretty good. The staff were kind. They let me know this is a new hotel, so they are still working out some kinks. There was some difficulty with check-in due to their computer system. Besides that, there were no issues. The heat worked well, which was a relief. There is no youtube or netflix on the tv, which I was not used to, but there was cable so we did watch some tv.