Sapa Spa Hotels

From the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities,  a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.  What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services.  Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!! My overall experience (Excellent) The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.

Really enjoyed our stay here! The hotel is beautifully designed — Bensley really created a masterpiece right in the heart of Sapa. Loved all the little details, the beautiful pool and the cosy atmosphere. The breakfast also offered a wide spread of selections. The service was also genuinely top-notch and everyone was so warm and attentive. Definitely one of our favourite stays in Sapa!

Nice staycation with a beautiful view! The staff were very friendly and helpful throughout our stay. I really enjoyed the experience and will definitely recommend this place to my family and friends for their Vietnam trip.

The staff were extremely friendly, helpful, and welcoming! 🥰 When we arrived, they took the time to explain all the attractions, how to get around, and everything we needed to know. The service was genuinely excellent from start to finish. We were also pleasantly surprised to receive a free upgrade to a balcony room, which made our stay even more enjoyable! 🥹✨ A huge shout-out to all the staff — they were so kind, cheerful, and attentive. When we asked for extra water, they happily provided it at no additional charge. Even while we were waiting for the bus to transfer back to Hanoi, they kindly served us some tea. Such thoughtful little gestures really made our stay memorable! ❤️ For a budget trip, this place is definitely one of the best choices. Great service, friendly people, and excellent value for money. If I ever visit again, I’ll definitely come back! And honestly, the boss should really give these amazing staff a raise! 😂 They deserve it! 👏✨

My wife and I had an absolutely amazing stay at Sapa Horizon Hotel & Sky Bar from 4–6 September. From the moment we arrived, we were impressed especially by the warmth and hospitality of the staff. A very special thank you to Wendy and Chau, who made our stay truly memorable. We arrived at around 8.30am after taking the overnight sleeper train to Sapa. As it was far too early for check-in and our room was not yet ready, they very thoughtfully offered my wife and me shower facilities so that we could freshen up before starting our day. It was such a thoughtful gesture and a wonderful welcome to Sapa. Throughout our stay, Wendy and Chau were always friendly, attentive and ready to help. They gave us excellent advice on visiting the various attractions around Sapa, including Fansipan, and helped us make the most of our time there. Our room was another highlight — beautiful, comfortable and with an amazing view overlooking the mountains. Waking up to the mountain scenery was simply unforgettable. They also helped me arrange a motorbike and gave me useful advice on how to get to the different attractions around Sapa, including the Alpine Coaster. Exploring Sapa by motorbike turned out to be one of the highlights of our trip! What really makes Sapa Horizon special is its people. The genuine warmth, thoughtfulness and personal attention from Wendy and Chau made us feel very well taken care of throughout our stay. Thank you, Wendy, Chau and the entire Sapa Horizon team for the wonderful hospitality. You made our visit to Sapa extra special, and we would definitely stay here again.

Everything in the room was well-equipped and convenient. The staff were friendly, helpful, and even upgraded our room. There were many guests staying, and the breakfast offered a good variety. There's a fitness room, a swimming pool, and a bar.

Pretty basic Hotel with very friendly and helpful staff. If you're here for the View, then yes you get a pretty good view. On a clear day, you'll see beautiful rolling hills. On the day that we checked out, it was a misty day (winter), and it's interesting to see the clouds of mist literally rolling in and obliterating all view past 100m. The hotel itself is relatively clean although, as I've noticed as a second time now, the drinking cups are not washed. I brought soap powder and sponge with me, so I was able to clean the kettle and cups. The quadruple room we booked was fairly spacious, with a tiny balcony for the view. Linen smells nice. Sink was a little choked. Floor was slightly dusty, but maybe it's because there is construction going on next door. Which was a real bummer. We came in early Dec 2025, and the building meant incessant drilling and hammering just next door, all day long. We were hoping for a serene stay but the noise was a real disappointment. Otherwise, it's fair value for money if you're on a budget and you want a view. Location wise, it's a 15min uphill walk to town along very narrow walkways shared with vehicle traffic, but it's not a bad walk. Food is easily available, and I highly recommend egg coffee :)

Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

Really nice hotel for the price. Room was clean and big. Breakfast had a good enough variety. Located in the middle of Sapa city centre with restaurants and shops nearby. Will definitely stay again the next time I’m in Sapa