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Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
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Price per night from:RUB 5,754
Posted on Feb 16, 2025
Anonymous User
I was there for the new year solo. I was pepite this hotel is very clean, I was super well welcomed at the entrance really pepite.
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Price per night from:RUB 5,678
Posted on May 21, 2026
sdtkyThe room was ok, quite big. There is no bowl, there is a plate. The most important thing is that there is a front desk. On weekends, I get off work early. No one, the fee is so big. Can you park at the door, the front reception staff don't know. Adventure stopped for one night.
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Price per night from:RUB 5,602
Posted on May 12, 2024|Standard Twin Room
KoenRExcellent location, within a few minutes of the city center. Breakfast is combined with Ibis Budget and Ibis Styles, therefore too busy to provide yourself with a good breakfast. So you often get it wrong.
Room was well equipped with all amenities and on the road side you don't hear any traffic. This makes it a comfortable location.
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Price per night from:RUB 7,257
Posted on Oct 6, 2026|Comfort Double Room
Mari-annA normal hotel, close to the Cathedral and to the church of Jeanne Dark. The room is clean but very little light. Breakfast is 16 euros, but hot (omelette type) is not available, coffee from the cub (cafe machine is not available), eggs should be cooked by themselves (lay raw)), there is ham-cheese-musli, cruissans, oranges, pears, apples. Ask for the owner - remove the step at the distribution - all stumble.
The hotel is on the map. The city was very fond of, thank you!
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Price per night from:RUB 8,746
Posted on Jan 15, 2025
Guest User
The room is too small but still clean, every time the room is cleaned, there is not enough bath towels.
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Price per night from:RUB 5,792
Posted on May 13, 2025
chat05
The location itself is really good,
The room was misguided on the spot, and the hotel view was messed up in Luang.
I am requesting a difference refund through Trip.com with a downgraded room.
Rewards will also be strongly requested.
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Price per night from:RUB 7,206
Posted on Oct 19, 2021
千桑
I found the hotel by accident. In the comfort category, the facilities and sanitation are very good, the overall is very warm and the service is very friendly.
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Price per night from:RUB 7,524
Posted on Mar 21, 2018
HUANThe location is very good, you can walk to Rouen Cathedral, etc., and you can also walk to the Church of St. Joan of Arc, and there are many restaurants nearby, and the subway is close, so it is very convenient
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Price per night from:RUB 7,588