3-Star Hotels in Rome

The room environment is good, but the breakfast is too bad. There is only bread and something like yogurt that I don't know how to eat. Then we saw the table next to us ordered fried eggs and salad, thinking it was free, so we said we wanted that too. My husband and I stayed for three nights and had the fried egg breakfast at three o'clock. When we left, we were told that it was charged. The total meal was 84 euros

Our stay at the Viminale View Hotel was an acceptable one - but we would unlikely return on a future visit to Rome. Arriving at the hotel in the early afternoon, we were pleased to be allowed to check in ahead of the published time (14:00hrs). The service was friendly and efficient and we were quickly shown to our room - that being a ‘deluxe’ room at the end of a corridor. Room number 1 was to be our home for four nights. The room was of a good size and well-equipped e.g. towels, tea and coffee making facilities, a small fridge (with optional mini-bar), a television and a bathroom - with an excellent free standing bath tub in the centre of the bedroom. Perhaps my biggest gripe with the hotel was the disappointing view from the room. A ‘Viminale View’ it most certainly was not. Interestingly, room number 1 was the only room on the wrong side of the building. All others, including cheaper standard rooms, had the all-important Viminale view. In fact, not from anywhere in the hotel could we see the Viminale, since the reception area too was without any windows. Our two windows looked out onto a gutter on one side and an adjacent building on the other. We paid a little extra for breakfast, which was of a simple but acceptable standard. Given the size of the hotel with just 10 rooms, an extravagant buffet was not expected. More a continental selection, there was enough to keep us going until lunchtime. Cold meats, cheese, bread, pastries, yoghurts, toast etc, with scrambled egg and sausage available as hot options. Hot drinks were made on request. As a smaller establishment, this accommodation appeared only ever to be staffed by one person at a time, which somewhat impacted service. Once seated for breakfast, we were provided with a hot drink and then left to it. There was no opportunity to request further drinks, which was a little disappointing. And on one occasion, we watched as a guest had to go in search of a member of staff in order to get a cup of coffee. Perhaps in the mornings, especially with breakfast to provide and guests occasionally checking out, a second staff member would be beneficial. House-keeping was of a good standard but returning on our last night, we were keen to enjoy a coffee, only to find that our supplies had not been replenished and our cups were still dirty on the side. As a hotel unstaffed after 17:00hrs, it wasn’t a simple case of calling for some coffee, rather just going without. Whilst an enjoyable stay, the view from the room and the lack of hotel staff beyond 17:00hrs just didn’t work for us.

All in good order. Hotel is very near to Termini station, the room is exactly what I saw in the website. Clean, and everyday house keeping is available. Good reception services.

Before my stay, I didn't have high expectations, but it turned out to be surprisingly convenient. The hotel staff were friendly, and its proximity to Rome Termini station made it incredibly easy to get everywhere, especially to the airport.

En general, la ubicación del hotel es muy buena y tienes prácticamente todo cerca. Sin embargo, hay algunos aspectos importantes a tener en cuenta. El ascensor es bastante viejo y tarda muchísimo, especialmente en determinados momentos del día. Además, tuvimos que cambiarnos de habitación porque en la quinta planta hay un restaurante. Cuando cierran por la noche empiezan a mover mesas, limpiar y hacer bastante ruido, lo que hace muy difícil descansar. Imagínate después de pasar todo el día caminando por Roma, salir a cenar y volver a tu habitación con ganas de descansar para el día siguiente, pero no poder dormir hasta aproximadamente la 1:30 de la madrugada, que era cuando terminaban en el restaurante. Por suerte, comentamos la situación y el hotel nos cambió de habitación, así que el problema quedó solucionado. Sin embargo, si el hotel está lleno, quizá no tengan la posibilidad de hacerlo. Por eso recomiendo tener muy en cuenta este detalle, especialmente si les asignan una habitación cerca del restaurante.

Una piacevole sorpresa vicino alla Fontana di Trevi. Bella stanza con arredamento curato e molto pulita. Ottima esperienza soprattutto grazie alla disponibilità e gentilezza del proprietario che ha fatto di tutto per rendere perfetto il nostro soggiorno! Ci torneremo!!!

Hotel is worth the price. 2km from all the famous attractions. Hotel staff very friendly and can speak English. Room a little bit small and no AC. (Or didn’t work) Restaurants nearby. Good value for money.

The price of this hotel is quite value for money for a very basic stay, especially considering the location near Termini. It includes basic breakfast as well.The room is simple and the facilities are minimal, but acceptable for a short stay in Rome. When we arrived at night, the male receptionist was excellent — very friendly and welcoming. He even reminded us to be careful with our belongings in the area, which we appreciated. However, our experience the next morning was unfortunately the complete opposite. The middle-aged lady at reception was extremely rude and unwelcoming, no hello no god morning, when we walked to the lobby, she rudely asked what is your room number, u need to pay for your dog etc like we are somewhat an intruder. It’s very shocking for a start to the day. The hotel advertises itself as pet-friendly, yet we were repeatedly told what we were not allowed to do — we couldn’t bring our dog near the breakfast area and were given strict instructions in a very unfriendly tone. Our is small dog, we would appreciate that kinder treatment More concerning was the inconsistent and dishonest pet fee. The site clearly states the fee is €11, but she initially tried to charge us €25. Is she trying make some petty cash out of it? After we showed her the site information which clearly says €11, she changed it to €15. When we questioned this, she sarcastically said “Nevermind it’s free” then want us to pay again. We found her attitude very inappropriate and disrespectful. The hotel itself is already very basic, but poor customer service makes the experience much worse. It is disappointing that a hotel would allow such unprofessional and discourteous behaviour at the front desk, as reception is the first impression guests have. While the price may be reasonable, the negative service experience makes it difficult for us to recommend this hotel.

The hotel has a convenient location, two steps from the Trevi Fountain. Overall, you can stay here for a couple of nights, but next time I'll look for something more comfortable. Cleanliness is mixed: on the one hand, the room was cleaned every day, bed linen and towels were changed, and the bathroom was well-cleaned. On the other hand, the carpet in the room is definitely unnecessary, why do they use it in hotels with high traffic? The carpet was poorly cleaned (or not cleaned at all) by the time we arrived, so we walked around the room exclusively in slippers. The bathroom was very stuffy, like a sauna, and we could not figure out how to deal with the air conditioning, it seemed that the bathroom was heated centrally. However, the air conditioning in the room itself did not work, but we did not contact them, since the nights were warm and we did not freeze. Yes, an important point! There is no soundproofing in the hotel at all, I woke up at night and early in the morning from footsteps in the hallway and someone's conversations.

Great location near the train station. The room was spacious, clean, and close to several nice restaurants. Also some groceries.Public transport was easy to access. Many food shops, you can take away, enjoy the food in room has air conditioning However, there was only one bin in the room, located in the bathroom. If the bathroom door was left open overnight, an unpleasant smell could be noticeable in the morning. The lift is quite old and stops working if users forget to close the door properly, which is inconvenient when returning tired after a day of sightseeing.