Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 11, 2025
Guest User
The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
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Price per night from:JPY 22,068
Posted on Dec 14, 2024|Superior Twin Room
KMSI recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
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Price per night from:JPY 15,051
Posted on Aug 12, 2025
Guest UserGood hotel near student area . City centre and vitoshka boulevard about 10 to 15 min away in taxi . Some nice places to eat and drink nearby. Room was spacious with a balcony and big bathroom however the shower heads could do with a change . Bed was also comfortable and service on point . There is also a small swimming pool which is open till 9pm and a Greek restaurant next door .
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Price per night from:JPY 11,469
Posted on Nov 17, 2025
Cagbacov
Very Disappointing Service – Not Worth the Price
I recently stayed at Hotel COOP Sofia and had an unpleasant experience with one of the receptionists, Mariana. When I called the reception to request some ice for my room, she informed me ,in a rather rude tone ! That the hotel does not deliver ice to rooms and that I had to come downstairs to collect it myself.
As I tried to explain that I had received ice in my room the previous evening, she abruptly hung up the phone. When I went down to the lobby to clarify the situation, I told her that her behavior was unacceptable and that an apology would be appropriate. Instead of apologizing, she claimed she was “too busy” and that there were “too many guests,” although the lobby was completely empty at the time.
She then asked, again in a dismissive way, whether I still wanted the ice. I requested to speak with her supervisor, but she pretended not to understand what I meant. Eventually, she brought me a small amount of ice in a paper cup. Only after I insisted did she return with an ice bucket and tongs.
This level of service is far below what one would expect from a four starts hotel of this category. The experience left a very negative impression, and I will certainly not stay here again.
Aside from this, the hotel’s facilities are average at best and do not justify the price. The only real advantage is the availability of parking, which also comes with an additional charge of €12 per day.
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Price per night from:JPY 16,140
Posted on May 18, 2025
Guest User
A very unique hotel that combines hotel and co-working spaces into one. Room was very spacious, breakfast was good and an easy 15min ride from the airport. Noticed that check in can be done online but also upstairs where is the restaurant.
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Price per night from:JPY 11,857
Posted on Dec 1, 2025
ryetravels
The location is superb! It's only a walking distance to Boyana church and Boyana waterfalls. 5-10 minute walk circa. The rooms are spotless, warm and very classic. Amenities were ok for the price I've paid. From the airport just take the metro and stop to Vitosha station. Take the bus no.64 and it will bring you directly to the hotel. Great staff and super helpful specially the old lady. Not everyone understands and speaks English but it's ok. The location is about circa 20mins by bus to the city centre of Sofia. The place is so quiet and tranquil. I highly recommend this hotel and can't wait to comeback during the summer season!
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Price per night from:JPY 8,372
Posted on Sep 17, 2023
Guest User
The hotel is in the city, the transportation is convenient, the surrounding area is the living area, the stay is relatively late, the hotel view is general, basically no, it took a long time to ask, the accommodation experience is general
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Price per night from:JPY 13,938
Posted on Nov 25, 2025|Comfort King Room
Sheikh Renu MiahHotel is next to metro 2 central train station and is quite good if you can navigate the metro, line
The breakfast is the same everyday but staff are good and complimentary coffee in reception. On my visit very quiet this time of year in Sofia but I enjoyed Sofia
No restaurant nearby have to go into city . There are shops nearby about 1/2 km away but it’s ok and safe
Night time few doggy characters around this part of town but avoid them
24 hr reception was helpful and warm
Just if you come in late grab some food for your room as nothing to eat around
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Price per night from:JPY 9,897
Posted on Dec 1, 2025
Big Bull Nelson
I stayed here four nights and thoroughly enjoyed my stay! The hotel is an older, classy, clean, establishment with spacious rooms, a wonderful breakfast buffet with numerous choices, as well as coffee’s, cappuccino, espresso. The staff were all very friendly and professional. The shower had the best water pressure of any hotel I’ve been in. It is perfectly situated with local shopping, restaurants, and the numerous top sites of Sofia within walking distance. It is absolutely a great value for the service they provide. My thanks to the staff for a wonderful four-day day here and beautiful Sofia, Bulgaria.
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Price per night from:JPY 8,880
Posted on Jul 3, 2025
Sillen哥
We stayed in a family room for four. The location and service were great, the breakfast was good, and the kids were very happy! I would definitely choose this hotel again if I were to come back to Sofia!
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Price per night from:JPY 10,598