4-Star Hotels in Chenzhou

We had a pleasant stay here—thanks to Yumi and the staff for being so kind and helpful! Their bright and cheerful attitude really lifted our mood. We visited Qianzhou to go to Mangshan, and overall, the hotel was a good choice. The room was clean, and the location is slightly tucked away, so it's quiet and peaceful. There's a small shop on the ground floor where you can get snacks, and although it's mainly fruit wine, they even sell Korean soju. Most things were great, but one issue: in some rooms, there was a noticeable smell from the bathroom. It definitely needs improvement. If that gets fixed, this place would be top-tier in terms of value for money.

Very impressed by the 2 front desk ladies who helped us changed our 3 nights booking to 2 nights. Didn't get their names, they worked the noon shift, 12-8pm, on 11 Dec 2025. They could not understand Trip.com English and used a translation app to navigate through the otherwise fixed booking that did not allow for changes. It was a long process and they were very patient throughout. Great service, highly recommended 👏

The hotel service I stayed at this time was really super satisfied! The location is very convenient, not far from the bus station, the high-speed rail station is not far away, the rainy day also warmly helped arrange the high-speed rail pick-up service, the room is particularly clean, the bedding is soft, the sleep is very comfortable, the bathroom has no smell, and the toiletries are complete. Xiaohe waiter has a very good attitude. Check-in and check-out are very fast. If you have any questions, ask them patiently and take the initiative to recommend nearby attractions to us. There are many types of breakfast, the taste is good, and you can eat enough. Room facilities and equipment are also OK, the space is large, the night is very quiet, will not be disturbed. We also upgraded the room for free, the price is super high, this price can live in such a good hotel, really cost-effective. I will choose this next time and recommend it to my friends!

The room configuration is very high, and the front desk service is also very friendly. I stayed here for one night on my way home from Guangdong. It was a great experience. The breakfast was also great. The duck in Linwu is delicious, but a bit spicy. I will stay here next time when I pass by.

The room type is OK, the room has no odor, and it is very clean! ! The key is that the front desk lady on night shift is so nice, very nice, and very patient to answer any questions! ! Thumbs up 👍🏻

J Hotel is relatively new, located in Wuling Square. The decoration style is very suitable for young people. The hotel is generally OK. There are McDonald's, tea restaurants, and shopping malls around it. It is very convenient and can be reached on foot. The hot water in the bathroom is very stable. The curtains are electric and can be controlled by Tmall Genie. It is very intelligent. There is central air conditioning. The ladies and brothers at the front desk are also very enthusiastic. They also recommended local specialties to us. It is delicious, but we are Cantonese and can't eat spicy food. This hotel is very cost-effective. I will recommend it to my friends. It will be a happy trip.

Facilities: There are two more beds than described. This business suite has one 1.8m and two 1.35m beds. Hygiene: The bathtub is not clean either, so I washed it myself. Environment: OK. Service: There are too many people, and towels are not enough, which is understandable. The price of this platform is acceptable and higher than offline, but it is really much higher! ! The breakfast is just noodles, but it is good to have noodles, and the taste is OK.

The stay was disappointing. A quiet room on the high floor was specially noted at the time of booking. Although the hotel arranged the highest floor (5th floor), there was a continuous roar of machines in the room (the technician confirmed that it was caused by the air conditioner). After two complaints, the hotel first said that it could not hear the noise, and then told that it could not be solved. Finally, we arranged for us to change to the twin room on the 4th floor on the grounds of ”no big bed room”. However, after changing rooms, we found that the hotel still has a big bed room to book on the Trip.com platform, only a higher-level room type, which makes people feel opaque. In addition, there are many omissions in the service process: during dinner (19:40), only packaged dumplings or dumplings can be provided in the restaurant; at breakfast, the cups stacked inverted are not easy to use. After accidentally breaking one, the staff immediately asks for compensation before continuing to eat. The treatment method is more rigid. The overall appearance of the hotel is old, the interior maintenance of the rooms is acceptable, but the service awareness and initiative are obviously insufficient, and the communication is also lack of sincerity. The only outstanding advantage is the geographical location, and there is a lot of room for improvement in the rest. (The picture was taken when I stayed in the big bed room)

The room was clean and hygienic, the service was excellent, the welcome snacks were good, and the bathroom was especially large and comfortable. The room was also spacious, the location was excellent, and transportation was convenient. The breakfast was also rich and delicious, and the restaurant on the second floor was also very good. I will book again next time I visit.

This stay experience is very satisfactory, you must praise the hotel front desk! When checking in, the whole process was full of smiles, the action was quick and meticulous, and we took the initiative to ask about our stay needs, and also intimately informed the breakfast time, elevator location and surrounding play guides. The elderly in the same group forgot to bring their ID card. The front desk was not impatient at all. They patiently guided us to complete the registration through electronic documents and took the initiative to help carry the luggage. It was more efficient when checking out, checking the information, issuing an invoice, and enthusiastically telling us to pay attention to the weather changes before leaving. Such a professional and warm service makes people feel particularly warm at once. Next time you come to this city, you will definitely choose this hotel!