AAnonymous UserI've stayed at Oakwood Hotel & Apartments Grand Batam twice this year, in February and May 2026, and once again, the experience exceeded expectations.
This time, I booked an Executive Twin room for my mother-in-law and her friend for a short getaway from 30 May to 1 June 2026.
The location is excellent—directly opposite Grand Batam Mall, making shopping, dining, and entertainment incredibly convenient. The hotel is also right next to Eska Wellness Spa, where guests can enjoy massages, hair treatments, manicures, and pedicures, making it perfect for a relaxing getaway.
Even before arrival, the service was impressive. I contacted the hotel via WhatsApp regarding a few special requests, and the staff were professional, responsive, and genuinely accommodating throughout the process.
Some highlights of the stay included:
• Spacious and spotlessly clean room
• Comfortable beds that provided a good night's rest
• Hot and cold water dispensers available at every lift lobby
• Smart TV with access to Netflix, YouTube, and other entertainment options
• Excellent breakfast spread with a wide variety of local and international selections
• Complimentary hi-tea, which was a delightful surprise and made the afternoons even more enjoyable
What truly sets this hotel apart is its people. Every staff member—from the front desk and housekeeping team to the chefs, waiters, and bellboys—provided exceptional service with warmth, professionalism, and genuine friendliness throughout the stay.
My mother-in-law and her friend did not have the opportunity to use the hotel facilities such as the swimming pool and gym during this stay, so we are unable to comment on those. However, based on their overall experience, they truly enjoyed every moment here and appreciated the comfort, convenience, and hospitality provided.
We will definitely be returning again and would highly recommend Oakwood Hotel & Apartments Grand Batam to families, couples, and anyone looking for a comfortable, convenient, and welcoming stay in Batam.
#OakwoodHotel #GrandBatam #BatamTrip #FamilyTravel #ShortGetaway #Travel2026
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