4-Star Hotels in Batam

Apart from the facilities being a little old, everything else was quite good. I would like to make a small suggestion. My child has visited twice, but was reluctant to enter the indoor playground on both occasions because it felt a little scary. The environment in the playground is somewhat dark. Perhaps the playground could be redesigned to be cleaner, brighter, more cheerful and welcoming. I believe this would make children feel more comfortable and encourage them to enjoy the play area more.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

Had a pleasant stay at Panbil Residence Batam. We booked a 2-bedroom apartment and were impressed with how spacious, clean, and comfortable it was. The apartment comes with a kitchen and a cosy living room, making it feel like a home away from home. It was also convenient for families or groups who prefer extra space and the comfort of an apartment setup. Overall, a great place to stay in Batam. Highly recommended for those looking for a clean, spacious, and comfortable accommodation

The hospitality was great, and all the staff were very helpful and always served us with a smile. The room was clean, and the pool was excellent for families. Our kids absolutely loved it! The view was amazing as well. The only downsides were some service-related issues, such as delays in the buggy service, the limited food options due to the location, and the late opening time of the bar. It only opens at 12 PM, which was a little inconvenient for families like us who spend time at the pool from the morning, especially when the kids get hungry. As for breakfast, the selection and taste were just okay, nothing special, but still acceptable and edible.

Had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, attentive, and always ready to assist. The facilities were excellent, and the overall atmosphere was relaxing and welcoming. Great location and value for money. I would definitely stay here again and highly recommend it to others.

A Perfect 3D2N Mother-Son Getaway! This was my second visit to Batam View Beach Resort, and it was just as wonderful as the first. I brought my mom this time, and she enjoyed everything about our stay. Food: Breakfast was a highlight, featuring a delicious mix of local and Western dishes. While we were bummed that the seafood restaurant was closed for dinner, the indoor restaurant/bar completely made up for it with great food and service. Amenities: The resort facilities are excellent, and my mom took full advantage of them. Overall, a fantastic experience. We will definitely be back!

Unfortunately, my overall experience during this stay was quite disappointing, and I feel there is still a significant gap between the hotel’s standards and the actual guest experience. First of all, the breakfast selection was quite limited. On the second day, the spring onions served at breakfast were already dry and wilted, giving the impression that they had been left overnight. They certainly did not look fresh, which was rather concerning in terms of food quality. The cleanliness and maintenance of the room also need improvement. The glass windows were covered with obvious wiping marks, making them look dull and far from clean or bright. The bed sheets, duvet covers and bath towels also looked quite old and worn, with some appearing dark and discoloured. This made the room feel less clean and comfortable than expected. The soundproofing was particularly poor. When the neighbouring room played music, the sound was so clear that it felt as though the music was playing inside our own room. This seriously affected our ability to rest. The bathroom could also be more thoughtfully designed. The shower head was positioned too low and would be much more convenient if it were installed higher. Not every guest prefers using a bathtub, so providing a more practical and comfortable shower option would give guests greater choice. I hope the hotel will focus not only on its appearance and marketing, but also on the basic details that directly affect the guest experience, especially cleanliness, bedding and towels, soundproofing, breakfast quality and room facilities. Based on this stay, there is definitely considerable room for improvement.

Very good service. Pool looks dirty and shallow. Breakfast had a variety and decent tasting. Hotel had a convenient minimart downstairs, staffed by a cute fluffy kitty! Hotel also has a good central location, many attractions are within easy reach. Around walking distance from the hotel are Nagoya Hill mall, and an area between fave hotel, Thamrin Food Court and Astons Nagoya. That area has a good satay stall and many massage outlets. Many more food options and more minimarts are also available there!

I really enjoyed my stay at Grand Eska Hotel & Suites! What stood out for me was its proximity to ESKA Spa & Wellness, convenient location, reasonable price, and most importantly, the friendly and helpful staff. I also really appreciated the flexibility with check-in. Although the room keys could only be collected after 2pm, the hotel was happy to let me check in earlier and leave my bags with the concierge. This meant I could head out and explore Batam without having to worry about my luggage. If there was one area for improvement, it would definitely be the towels. I think the hotel could do with a fresh set of good-quality white towels, as the current ones looked a little old and musty. I was honestly tempted to bring my own when i come back next time! 😅 Other than that, it was a really pleasant and comfortable stay. With new towels, it would have been pretty much perfect! Would definitely consider staying here again, especially for the convenience, value for money and wonderful service. ⭐️

We stayed for two nights and had a truly wonderful experience. The room was clean, spacious, and very comfortable, especially the bed and pillows. Having a balcony facing the garden was a lovely bonus. The surroundings were relaxing and peaceful, with a warm atmosphere and direct access to a clean, private beach. The staff were welcoming, helpful and always ready with a friendly smile. Our kids had a great time enjoying the big pool, cycling, ping pong, gym and the dedicated kids’ room for children under 12. The breakfast buffet offered good variety and was satisfying each morning. A special thanks to Sofi, who came to us on both days and encouraged us to try the local kueh, the ongol-ongol and pandan cake, which added a delightful touch to our stay.