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9.5/10
Amazing
GGuest UserExcellent service.
Restaurant manger help my child prepared scrambled egg when this is not in the menu for dinner buffet. Nice buffet dinner with wide variety of food and live band performance. Nice ambience.
Able to check in early.
The bed was so comfortable, has big TV which I can screencast. Big swimming pool although the pool floor is not clean. Has proper working desk.
Security ok, as I met the security patrolling on the floor.
I left something in the room when checked out, the staff even WhatsApp me to inform me.
Will definitely come back again.
Highly recommend to everyone. This is more like 5 star in my opinion.
We have enjoyed our stay very much.
LLuna Wong JyHappy with the stay,smaller but compact. All staffs are so friendly with the security. We have bought some Amanda Cakes around and there was no fridge in hotel but we request to keep in their fridge and all went fine. No hair dryer ready but you can call and request from the receptionist.
SSamie 陈思绵Room is new and clean. Location is near the batam ferry terminal but further away from the city where restaurants and spas are located. If you want a quiet night to sleep, don't stay here! Blaring music from the tapas bar on Level 3 that goes till midnight! Or make sure you get a room that is far away from the tapas bar. The windows are not insulated and the loud music just went on and on. We were only there for 1 night so i didnt bother to ask to change our room. There's nothing much around the hotel area.
AAzy AbdullahSaw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to.
We arrived in the evening but was greeted by a cheerful receptionist.
Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness.
The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria.
Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day
The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels.
A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort.
Area is nice and spacious. Once again I just emphasize, they keep it very clean.
The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in.
Inside there's a basic kitchenette with a fridge, pot, kettle.
There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed.
The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted.
TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied.
Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up.
Pool is open from 7am to 9pm.
Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k.
The host has their number in the welcome print and responds pretty fast if you need to enquire on anything.
Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.
RR.SashikumarWe stayed for 4 days and 3 nights and booked 2 rooms it was truly a pleasant experience from start to finish.
🏨 Housekeeping did an excellent job every day they changed the bed sheets and towels daily and even topped up mineral water without us needing to ask. Everything was always clean and fresh.
🍽️ Breakfast was excellent with a good variety, and all the staff were very polite and attentive.
☕ At the lounge, the staff were friendly, polite, and always served with a smile it really made us feel at home.
💁♀️ The front desk staff were also professional, polite, and treated us like real valued guests.
Overall, Asialink Hotel Batam by Prasanthi truly exceeded our expectations. Highly recommended for anyone visiting Batam great service, comfort, and warm hospitality 🌟
Ppear1ieI recently stayed at Harmoni One Convention Hotel and had a mixed experience.
We booked four rooms under the same reservation; however, the rooms were allocated on different floors and were scattered, which was inconvenient for our group. Room size was adequate and generally comfortable for a short stay.
Unfortunately, there was a serious issue during check-in. After the process was completed, my passport was not returned to me. I only realised this the following morning and went to the front desk to enquire. The staff on duty initially insisted that the hotel does not retain guests’ passports overnight as it is against their policy.
Upon my request, they agreed to investigate further and review the CCTV footage. It was eventually discovered that the staff who handled my check-in had inadvertently left my passport inside the scanner machine — overnight.
While I appreciate that the team eventually located and returned the passport, this represents a significant lapse in check-in procedure and document handling. Passports are critical travel documents, and greater diligence is necessary to prevent such oversights.
Overall, the room itself was acceptable, but the check-in experience requires substantial improvement to ensure guest security and confidence.
Rating: ⭐⭐⭐
SShanellejjqFrom the check in, to our check out the staff around the resort were all very helpful and smiley. They provided us with helpful advice and recommended activities to do in the resort!
Rooms were nice and clean as well and spacious. We also visited the massage in the resort and it was a really good experience!
Lots of things to do around the resort even for adults, we did archery and the instructors were very encouraging and skilled in guiding first timers!
HHamzah189Very clean and the staff were all extremely friendly and helpful. Breakfast was amazing. The location, while close to a lot of places, was not accessible by foot. I prefer a place that I can simply walk out and enjoy the area. There were no footpaths outside the hotel. Not the hotel's fault of course. Overall, nice place to chill.
GGuest UserI'm giving five stars to the hotel driver, the service was absolutely excellent! You can contact the hotel the day before check-in to arrange a pick-up from the ferry drop-off point, and when you're ready to leave, you can also book a free ride from the hotel to the pier. It's incredibly convenient. We were so lucky to have this driver; he proactively helped us with our luggage, assisted us with our visa on arrival, and even filled out our immigration cards... The service was top-notch! The hotel environment is also fantastic. Everything about this trip was great, apart from the bad weather. I'll definitely be back!
GGuest UserThe hotel's facilities are a bit dated, but the cleanliness is acceptable. You can see monkeys and squirrels around the hotel, so for a beachfront resort, this level of cleanliness is probably the best they can do. The ocean views and scenery are stunning, and there are two very large pools that are great for swimming. It's a fantastic spot for photos. I'd say the ocean views here are among the best you'll find on Batam Island. The hotel's surroundings are very remote, so getting around pretty much requires a taxi.
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