5-Star Hotels in Bali

Upon arrival, my mum and I were really surprised with the nice front garden . Looks like a real palace! The same view is inside - everything is full of grass, flowers, fountains. The hotel is so big that you can get lost during first days. The beach is well equipped with lots of facilities. However, it was a bit uncomfortable to stay there because of a lot of locals trying to sell you something every 10 minutes. I was really tired of saying “no thank you”. 5star hotel shouldn’t let this happen, it really disturbs from relaxing. The service is really good, every time you need something - they do it immediately. The internet however was really poor, and I couldn’t even call my family because the connection was really slow. One more thing we didn’t like - the breakfast. It didn’t look unique , not for a 5star hotel as well. I have experienced a lot so far, but at Ayodya I was even hungry after breakfast. Average home made breakfast isn’t something you want to have during the luxurious holiday. Sushi was a real “shame”, the pastry wasn’t tasty at all. The rooms were excellent , with balconies. Everyday cleaning was good. Thank you for positive emotions, we will definitely recommend your hotel. Hopefully you will improve your cuisine in the future.

We had such an amazing family holiday! This might have been our fav resort yet! My 2 year old couldn’t get enough of the outdoor waterpark. It was so relaxing as parents to watch your kid play and us just sit by the park area having a bite to eat in peace! The staff are amazing and took care of us the whole trip. The rooms were super clean and new. Restaurant options were fantastic. Breakfast options were superb! Western and Asian. Even fresh pizza in the morning Kids area blew our minds! You are able to drop off your kid for the staff to watch them (4 years +) Great pools that are clean. You can ride a bike around the complex - all flat and was able to ride around to other hotels. You can walk to to the Bali collection within 10 mins to grab a bit to eat and have a massage. Overall will come back in a heartbeat

We had a plunge pool room & requested next to a lift. We had the first room & the convenience to the bar, restaurant & communal pool was ideal. The staff are extremely welcoming, helpful & friendly & remember your name (& my husband’s shellfish allergy). I ordered Grab dinner one night, which wasn’t an issue & my husband ordered room service. The communal pool is very social, the recurring issue is the inconsiderate guests who place towels on sun lounges early in the morning & not returning until lunchtime but, that happens at most places. Our only gripe was the volume of the music/entertainment one night but by the time we went to contact reception it had stopped (assuming others had had the same problem). Can’t wait to return - next time with our 16yr old daughter & will likely book a room with the bathtub on the balcony.

Had the best resort experience! We had such a wonderful time, surrounded by vast, sprawling shores, a huge pool, and lush greenery – truly a rich and healing experience. I highly recommend it for a fantastic escape from the everyday. The room cleanliness was superb. The amenities were a bit basic, so it would be perfect if they were a little more extensive. The staff's service level was, as expected from Hilton quality, absolutely top-notch. It's a hotel I'd love to visit again!

The room was fantastic, with brand-new appliances. Service via WhatsApp was almost instantaneous. It's a quiet oasis amidst the hustle and bustle, so nights are peaceful. Right downstairs is a shopping center, so you have everything you need for daily life and entertainment even if you don't step out. If I had to pick a downside, one would be the air conditioning outdoor unit noise in the rooms near the door, which might not suit light sleepers (though it was fine for kids). The other is that breakfast is served at Yello Hotel, a sister property. While the service was good, the breakfast itself was quite simple with limited options. After 7 days, I honestly lost my appetite, perhaps also because I'm not used to the heavily spiced Indonesian food.

This resort-style hotel truly has it all when it comes to dining, entertainment, and amenities. From recreational facilities and an indoor pool to a private beach and buffet restaurants, everything you could want is right here. The 'all-inclusive' in the hotel's name means that for an additional fee, you get unlimited access to the hotel's various buffet restaurants throughout the day. If you opt for the all-inclusive package, you essentially won't need to leave the hotel at all during your stay. The hotel attracts a lot of foreign guests, mostly vacationers who seem to stay for extended periods. During our two-day stay, we were the only two Chinese guests in the entire hotel – the breakfast staff recognized us instantly! 😂 The rooms are large and comfortable, each with its own balcony. The hotel service is genuinely excellent, and the breakfast buffet offers a fantastic variety. While the hotel does show its age a bit, with some facilities looking a little dated, it doesn't detract from the overall experience.

Although the building is old, it's very well-maintained, so I had a really comfortable stay! The plumbing, especially, was impeccably managed. The water pressure was excellent, and the temperature was just right. The air conditioning also worked perfectly. The breakfast offered a great variety, and besides the egg station, there was also a 'pasta station' where dishes were cooked right in front of you. They didn't just warm up the sauce; they actually cooked the pasta properly. It was delicious. There were a lot of Indian guests, and the breakfast menu had plenty of Indian dishes, which I really enjoyed. Unfortunately, I couldn't figure out how to use the TV at all and hardly watched anything. (It displayed a message to check the antenna, so it might have been broken.) The location is very convenient – close to the airport, and within walking distance of Beachwalk. There are also restaurants and convenience stores nearby. On the last day, I was able to use the pool after check-out, and then borrowed a shower room to change before leaving. I left the hotel feeling very content. I highly recommend this hotel if you're staying in the Kuta area!

Overall, everything was good. My kids loved the Kid's Club, and all the staff there were very friendly and helpful. Bali Collection provides a shuttle service through Holiday Inn, which was very convenient. The hotel is not located on the busiest street, but there are several restaurants within a few minutes' walk. There are also three mini marts just outside the hotel, which is very handy. The only downside was the kids' pool. It seems more suitable for children below 3 years old, as the area is quite small and the water slide is not very powerful. My friend's child and mine are both 8 years old, and they were unable to stand comfortably in the adult pool, which is 120 cm deep. That was a bit disappointing. However, I can honestly say that the service throughout our Bali trip was excellent. Everyone was friendly, welcoming, and helpful. Bali's hospitality was truly top-notch.

Hotel service: Basically, it‘s very considerate. The reception staff will greet you during the dining process, but suddenly he will enter your room while cleaning the room. I don’t know it because I was in the pool and just forgot to hang a do not disturb sign in the entrance door. Also the staff will regularly calling you, for example, knowing that you are going to check out the next day, he will ask you what arrangements you have on the next day. Also, knew that you booked the spa and they would call you again. But there is a mistake that half of my swimming pool was not filled with water the next day. I didn‘t know how to solve it, so I asked the staff to find someone to deal with it. Then I called a total of three times and saw a worker observing my pool and I was very surprised. Unexpectedly, they didn’t send the staff, that is, the waiter at the front desk, to explain to me that I had made three calls, and my three calls were within half an hour to nine words in total. It was not better than a reasonable time for them to deal with things, although there was no water in the room I rented. It‘s a serious problem. I’m surprised that they don‘t send waiters. It’s because I communicated with that worker. The worker didn‘t know English. He wanted to use a telephone translator to communicate with me. I was just asking him a very simple question, that is, when can I fill up the pool of water? He didn’t seem to understand. I think that since a guest has called three times, he should actually send a staff member. In the end, I saw that the water in the pool was slowly pouring back, but if it was really to the extent of Infinity Pool, I remember that it was after sunset. This is a beautiful thing. Facilities: What surprised me about the facilities is that it has a 24-hour fitness room and a treasure drink. In addition, it has a beach chair with sun umbrellas and a view of the sea by the pool. I appreciate it very much. As for the Spa, I think the price is too expensive. It‘s 10 times different from the price of going out on the street. Food: In terms of food, I really appreciate the different styles of breakfast. Although it is a buffet, every detail will change. One of the selling point of his breakfast that I like is that the color is very colorful. It is really first-class. The nutritional value of the food is very high. It is definitely not an ordinary buffet. There are some cereals, such as oats, dairy, soy milk, and some vegetarians’ favorite sweet potatoes, red bean buns, etc. As for the seaside restaurant, I also tried their pizza and buried beef fillet. The level is qualified. As for the food in the restaurant, I think it‘s full enough. There are also snacks on the first plate, which makes me very surprised. Surprised 酒店服務：基本上非常之貼身無論喺用餐嘅過程喺出入reception職員都會問候你，不過有啲突然係佢會喺清潔房間嘅時候行入你間房而我係唔知道嘅因為我喺出邊泳池只係我忘記掛一個請勿打擾的牌，然後職員會定期打電話給你例如係知道你第二日要退房會問你聽日有啲乜嘢安排？即係交通上嗰啲同埋知道你book咗Spa佢又會打電話嚟提你，但係有樣美中不足就係第二日我個泳池啲水冇咗一半，我唔知點解我就叫職員搵人處理，然後我仲打咗總共三次電話先見到有工人喺度觀察我嘅水池而我好驚訝，佢哋竟然冇派到職員即係前台嘅服務生過嚟同我解釋仲要我係打咗三次電話而我嗰三次電話係總共係喺半個鐘頭至九個字之內打嘅自問都唔係比一個好唔合理嘅時間佢哋處理件事，雖然冇池水呢件事喺我租呢一間房間裏便其實都算係一個幾嚴重嘅問題我話驚訝點解佢哋唔派服務生過嚟？係因為我同嗰個工人溝通嗰個工人原來係唔識英文佢要用電話嘅翻譯器去同我溝通我只不過係問佢好簡單嘅問題就係幾時先可以斟返滿啲池水佢都似乎聽唔明我認為既然個客人已經打咗前後三次電話嚟佢其實應該要派個職員過嚟了解一下件事最後我見到啲池水係慢慢斟滿返，但係要真係針到Infinity Pool嘅程度我記得係日落之後嘅事啦呢件算係美中不足嘅一件事。 設施：設施方面令我驚訝就係佢有廿四小時嘅健身室同埋裏面有寶礦力飲另外就係佢有有太陽傘嘅沙灘椅喺池邊仲可以望住過海呢樣嘢我係非常之欣賞至於Spa我就覺得價錢太過貴啦，根本係同出去大街嘅價錢相差10倍 食物：食物方面我非常欣賞佢早餐會轉唔同嘅款式雖然都係自助餐但係佢每個細節都會有變化而佢嘅早餐有個我好鍾意嘅賣點就係個顏色係非常之色彩繽紛用嚟影相打卡真係一流同埋啲食物個營養價值好高，絕對唔係一般嘅自助餐佢係有一啲穀物啦燕麥啦奶類亦都有豆奶啦，亦都有啲素食人士鍾意嘅番薯呀紅豆包啊等等至於海邊餐廳我亦試咗佢哋嘅pizza同埋牛柳水準係合格的至於餐廳嘅食物我認為係夠飽肚的亦都有附送頭盤小食一點令我非常驚訝

A wonderful hotel close to the river and jungle, very quiet and with beautiful nature. The hotel stuff is exceptional friendly and helpful. The food is very delicious and the restaurant stuff very nice, helpful fullfilling your requests. We felt extremely welcome there. We highly recommend this hotel to anyone 🤗Thank you so much for having us. Mr. Dominik and Ms. Joanna