Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.6/10
Amazing
GGuest User⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$1,607
9.6/10
Amazing
GGuest UserAbsolutely loved everything about this hotel … the spa , gym , garden, restaurant, ambiance and the service is top notch! Will definitely come back again ! Ciao 💋
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$2,299
9.4/10
Amazing
AAnonymous UserOut of a perfect six, I'd definitely give it a six.
1. The guy at the front desk was very professional and friendly. Unfortunately, I forgot to ask his name, but he's in my picture! He made us feel right at home. Although the Park Hyatt Milan we stayed at was also very good a few days ago, the service at this hotel felt even more like home.
2. The room was incredibly new and clean, and the bedding was very comfortable. The complimentary fruit and turndown service were excellent. They even refilled our bottle of water when they saw we finished it!
3. The restaurant in the hotel lobby is absolutely delicious! The chef is the same as at the Michelin-starred restaurant. If you're looking for great taste and value, the lobby is the place to be.
4. If I ever return to Florence, I'll definitely stay a few more nights at this hotel!
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$1,013
9.4/10
Amazing
GGuest UserThe location is very good, you can walk to the Uffizi, the Cathedral of Flowers, etc., very convenient.
Because the hotel is located in the old city, the house is relatively old, but overall the experience is good.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$475
9.3/10
Great
PPatrick Lansuper great, the environment is very good, the hotel cleaning service is also excellent, very considerate, the surrounding facilities are complete, I caught a cold when I arrived. There are many pharmacies, fruit shops and other living facilities nearby. For transportation, you can use Uber or call taxi, or walk, it is only 100 meters away from the city center very close
TTDHOThere are cockroaches in the room, the bathroom exhaust fan doesn’t work at all, and we informed the staff on the first day, but they still ignored it. Breakfast is always just two types of vegetables, monotonous, and with a very low cost-to-value ratio compared to the price. The toilet paper often doesn’t flush properly. It’s a hollow hotel that’s all show, pretending to be luxurious.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$598
9.1/10
Great
GGuest UserThe hotel is in a great location, right in the heart of the city, making it easy to shop. It's beautifully decorated, and the service is truly excellent. My initial room smelled of new furniture upon opening the door, which bothered me, so I contacted Ctrip to see if they could change it. Upon learning about this, the hotel upgraded my room, which I was very happy with. I was a little confused when my husband's bill showed a 50-euro tip. We asked the staff if it was mandatory, and they said it wasn't. However, I think if it wasn't mandatory, we should have mentioned it when we paid. Overall, I'm happy to tip, but 50 euros was a bit much, so my husband declined. I suggest that you allow guests to choose how much to tip, rather than simply requiring a specific amount.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$618
8.8/10
Very Good
MM9906****I arrived early on the day of check-in, and even though it was before the official check-in time, the front desk staff proactively helped me get into my room early, which I really appreciated. However, the room I was assigned had a noticeable issue: not only was it right next to a storage room (for some reason, I always get these kinds of rooms in Italy), but there was also a strong sewer smell inside. I initially thought that since they had already accommodated my early check-in, I should just put up with it. But after I showered, the odor got even worse, making it impossible to endure for three consecutive nights.
Upon returning later, I went to the front desk to request a room change. This time, a different female staff member was on duty. She seemed very reluctant, her expression showing annoyance and a lack of professionalism. Although she eventually did change my room, the bathroom in the new room was almost half the size of the previous one, and I'm not sure if it was even the same room category.
It wasn't until the next day that another front desk attendant proactively apologized for the previous room issues and acknowledged the bad smell. Overall, this stay was a mixed bag, with inconsistent service quality.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$1,047
8.7/10
Very Good
WWojianqingshanduowumeiOld Qianfeng Hotel, the decoration style and facilities of the room are relatively old-fashioned, but the maintenance is not bad, do not like the old-fashioned style do not book. The room is large in size and much larger than the average European room. There are very few types of breakfast in the hotel, but the desserts are very beautiful and delicious. It is too happy to eat different small bread cakes every day. It is worth complaining that the room actually provides instant coffee powder. Get rid of this but in Italy, will the heart not hurt?
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$762
7.8/10
Good
AAnonymous UserThis hotel is very close to the river, a little over a kilometer from the train station, and a 20-minute walk from Santa Maria del Fiore. There is also a Carrefour supermarket nearby, which is very convenient. The breakfast is good in Florence, and it is also easy to call a taxi.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:US$363
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For 5 star hotels in Florence, the average price on weekdays is US$1,683, and the average price on weekends (Friday–Saturday) is US$1,740.