Featured facilities: Golf course, Pool, Hair and beauty salon
Very Good
69 reviews
8.7/10
1 night
From CAD 337
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9.6/10
Amazing
GGuest User⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 2,198
9.6/10
Amazing
GGuest UserThe La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 965
9.6/10
Amazing
GGuest UserAbsolutely loved everything about this hotel … the spa , gym , garden, restaurant, ambiance and the service is top notch! Will definitely come back again ! Ciao 💋
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 3,143
9.4/10
Amazing
AAnonymous UserOut of a perfect six, I'd definitely give it a six.
1. The guy at the front desk was very professional and friendly. Unfortunately, I forgot to ask his name, but he's in my picture! He made us feel right at home. Although the Park Hyatt Milan we stayed at was also very good a few days ago, the service at this hotel felt even more like home.
2. The room was incredibly new and clean, and the bedding was very comfortable. The complimentary fruit and turndown service were excellent. They even refilled our bottle of water when they saw we finished it!
3. The restaurant in the hotel lobby is absolutely delicious! The chef is the same as at the Michelin-starred restaurant. If you're looking for great taste and value, the lobby is the place to be.
4. If I ever return to Florence, I'll definitely stay a few more nights at this hotel!
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 1,385
9.4/10
Amazing
GGuest UserWe are very satisfied with this hotel, the location is excellent, close to the old palace, Uffizi, the Lord's Square, the old bridge, tired of shopping at noon to rest and then set off, quite comfortable. It is also very close to Baihua Cathedral and the Academy Art Museum, and it is no difficulty to walk back and forth.
The hotel is artistic and practical. The family room we booked is much more spacious than expected, making people feel that the size of the hotel room is too sincere. Shower equipment and space are beyond expectations. The room was cleaned very neatly. The breakfast is also exquisite and delicious. It can be said that this hotel meets all our requirements for the Florence hotel, impeccable and cost-effective, even if I have never been too lazy to write a review, I can't help but praise.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 564
9.4/10
Amazing
GGuest UserThe location is very good, you can walk to the Uffizi, the Cathedral of Flowers, etc., very convenient.
Because the hotel is located in the old city, the house is relatively old, but overall the experience is good.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 649
9.1/10
Great
GGuest UserThe hotel is in a great location, right in the heart of the city, making it easy to shop. It's beautifully decorated, and the service is truly excellent. My initial room smelled of new furniture upon opening the door, which bothered me, so I contacted Ctrip to see if they could change it. Upon learning about this, the hotel upgraded my room, which I was very happy with. I was a little confused when my husband's bill showed a 50-euro tip. We asked the staff if it was mandatory, and they said it wasn't. However, I think if it wasn't mandatory, we should have mentioned it when we paid. Overall, I'm happy to tip, but 50 euros was a bit much, so my husband declined. I suggest that you allow guests to choose how much to tip, rather than simply requiring a specific amount.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 845
8.8/10
Very Good
MM9906****I arrived early on the day of check-in, and even though it was before the official check-in time, the front desk staff proactively helped me get into my room early, which I really appreciated. However, the room I was assigned had a noticeable issue: not only was it right next to a storage room (for some reason, I always get these kinds of rooms in Italy), but there was also a strong sewer smell inside. I initially thought that since they had already accommodated my early check-in, I should just put up with it. But after I showered, the odor got even worse, making it impossible to endure for three consecutive nights.
Upon returning later, I went to the front desk to request a room change. This time, a different female staff member was on duty. She seemed very reluctant, her expression showing annoyance and a lack of professionalism. Although she eventually did change my room, the bathroom in the new room was almost half the size of the previous one, and I'm not sure if it was even the same room category.
It wasn't until the next day that another front desk attendant proactively apologized for the previous room issues and acknowledged the bad smell. Overall, this stay was a mixed bag, with inconsistent service quality.
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 1,432
8.7/10
Very Good
WWojianqingshanduowumeiOld Qianfeng Hotel, the decoration style and facilities of the room are relatively old-fashioned, but the maintenance is not bad, do not like the old-fashioned style do not book. The room is large in size and much larger than the average European room. There are very few types of breakfast in the hotel, but the desserts are very beautiful and delicious. It is too happy to eat different small bread cakes every day. It is worth complaining that the room actually provides instant coffee powder. Get rid of this but in Italy, will the heart not hurt?
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 1,042
7.9/10
Good
GGuest UserI booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!
Hotel near Florence Historic Center, Florence 10.1% of visitors choose this area
Price per night from:CAD 318
Frequently Asked Questions
What deals are there for 5 star hotels in Florence?
Trip.com offers various promotions and discounts for 5 star hotels. You can check the promotions page to see what promotions are available on Trip.com.
What is the average rate for 5 star hotels in Florence?
For 5 star hotels in Florence, the average price on weekdays is CAD 2,302, and the average price on weekends (Friday–Saturday) is CAD 2,380.