5-Star Hotels in Osaka

From the moment I stepped through the hotel entrance, I felt right at home! Every single staff member treated guests with genuine care and attentiveness. The room size was also the biggest I've ever had in all my trips to Japan! The pajamas provided by the turndown service were incredibly comfortable too! The hotel's night view is also one of the best around. Highly, highly recommend!

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.

An absolutely amazing experience! I've already recommended this hotel to so many friends. From the moment you walk in, you're greeted with warm and heartfelt service that makes you feel right at home. The room was incredibly spacious, and it offered a direct view of Osaka Castle. I've been to Osaka many times, but this was the first time I'd seen the castle so clearly and in its entirety. It's truly stunning when the lights come on at night. The breakfast also offered a fantastic variety. Thumbs up!

This hotel is wonderful. The location is excellent and easy to access to JR line, metro or even bus at the JR Osaka station. The shopping ball next to the hotel is a gem. I almost have my dinner at Kitte Osaka every night and you could find pizza, sushi, ramen, grilled chicken skewers, steak, hot pot, sweets and even decent Japanese kaiseki at this place. The hotel staff is attentive and helpful. When I ask for a paper box, they provide thick tape and assistance to me when going down to the Post Office which is right next to the hotel. The minor thing about this hotel is the water pressure of the shower head. The top rain shower head is powerful but somehow the hand shower head power is marginal and not acceptable for such 5 star hotel.

RWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it. The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average. For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

The hotel's location is a bit off the beaten path, but transportation is still convenient. It's a 10-minute walk to Tenmabashi. The complimentary cookies at check-in were delicious! The room layout is well-designed; we could fit a stroller and open two large suitcases comfortably. Plus, the baby cot was free, though it needed to be reserved in advance.

We had a pleasant stay in OMO7 with our 4 yrs old kid, it's a very kid friendly hotel. The baby room, the drinking water supply and the self service laundry room made everything convenient. The location is only 2mins from shin-imamiya station, and near by got many convenient stall and restaurants and also walking distance to Shinsekai. We love the lobby and the outdoor area too, we enjoyed the free drinks/beer with the takoyaki during their pika-pika night where kid can have fun running and playing around. And not forget about the shuttle bus to USJ that made the travel much easier. The ramen we had for our dinner was the best through out the trip.

I arrived at 10:30. It was sunny so everything looked really nice! The staff is so kind and gave me the room right away so was even more impressed. The hallway is lined with carpet, but doesn’t smell stuffy. The room is spacious and well design. I love that they have a little lounge area by the bed. The room doesn’t have a bathtub, but I find it really nice because lately I have been very skeptical and a little bit scared to use Hotel’s bathtub so I think taking it out is good. The room even have steam iron. The glass that is provided in the room is good quality very thin. They have an espresso machine in the room as well, which is a nice touch. The location is a little bit off, but not that bad.

Highly recommend staying here! First, it's super convenient for getting around. It's just a few minutes' walk from the airport bus stop, and there's a direct underground passage to both the subway and JR stations right from the hotel. Second, even though it's in a bustling area and close to the station, it's surprisingly not noisy. Third, dining is a breeze with restaurants both inside and below the hotel. Shopping is also incredibly convenient, with three shopping malls and electronics stores all within a ten-minute walk.