Toronto Hotels with Pools

The hotel's hardware facilities are fine, but the front desk service... I hope they hire more staff with a better service mindset. I owed just over 67 yuan for the hotel fee and gave 70, so I should have gotten more than two yuan back. I was really tired and just wanted to go back to my room to rest since it was late at night. Then this classic conversation ensued: Her: ”There's just over one yuan left, do you want your change?” Me: ”Yes, please.” (I just wanted to go rest quickly) Her: ”Do you want the cash now?” Me: ”OK.” Her: ”Can I give it to you when you check out?” Me: ”OK.” (I really just wanted to end the conversation) Her: ”Can I just not give it to you? It's only a bit over one yuan.” Me: ”OK.” (So tired, and hadn't even eaten yet) Her: ”OK”

Requested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.

The room was a bit small, but still big enough to open two large suitcases. The hotel is historic, and the bathroom facilities seem to have been renovated, so it doesn't feel run-down, though the water pressure was quite low. The bedding was comfortable. There's an ice machine on my floor, and a LCBO (liquor store) connected to the underground level on B1, which is great for those who enjoy a drink. Since it was our anniversary, the receptionist gave us a room with a view of the CN Tower, which was a nice touch, and the chocolates we received at check-in were also delicious. The hotel's B1 level connects directly to the CN Tower, so the location is absolutely unbeatable. I would definitely stay here again if I have the chance.

Excellent location, very convenient for getting around. You can even walk to the attractions. The breakfast was delicious too! The staff were warm and welcoming, but the hotel didn't provide disposable slippers. I hope they can offer them in the future.

Got so lucky to have this room which was perfect to spend time to catch up with my friends! Suite room was amazing and the cleaner was the most professional one we have ever met! The location is just right in front of the Harbour and likely 5 mins from Union station! We definitely stay again

Came to Toronto for a conference and booked this apartment a few days in advance. It wasn't cheap and didn't include breakfast, but I chose it for its proximity. I didn't have high expectations, but after checking in, I felt it was excellent value for money. It's on the 44th floor, the highest level with a balcony, and the sky is directly overhead – the view is perfect! I just felt the safety could be a bit better, as it's completely open.

We had a great stay at Holiday Inn Downtown Toronto! The hotel is conveniently located near the heart of downtown, making it easy to explore nearby restaurants, shops, and attractions. The room was clean, comfortable, and well-maintained, and the staff were friendly and accommodating throughout my stay. The only small downside was the hotel parking, which was a little pricey at $40 per day. However, there are plenty of cheaper parking options nearby, so it wasn’t a major issue. Overall, it was a wonderful experience and I would definitely stay here again!

This is my first time staying here and it may be my last time. Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude. Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues. The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue). I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me. Overall room cleanliness was fine except a few colored specks on one of the bath towels. The room curtains as well as the shower temperature were confusing to adjust. The HVAC noises were quite disruptive too. I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me.

Pros: The hotel is in a good location, within a five-minute walk of the Toronto CN Tower and Rogers Centre. The room is quite large, and it is not a problem for two adults and two children to stay. You can buy some food and cook. The equipment is complete. There is a Starbucks downstairs, which is very convenient. There is a large 24-hour supermarket on the corner. It takes about 20 minutes to walk to the main attractions. Cons: Full self-service check-in, no cleaning. You have to wash your own towels and take out the trash yourself. Overall, it is worth staying

The location of the facility was very good. It was too hard to get the key to check in and park, and the explanation was not sufficient. It was not easy to return the key when checking out.