Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 8, 2026|Fairmont King
Rich - A UK travellerThe only thing good about this stat is the location. Very close to Union rail station and also very close to central Toronto.
Now for the bad.
The quality of room was dreadful. There is lack of wardrobe space, no fridge to store our personal goods the bathroom is small and the toilet is in a really tight space. The bath is not secure as the bottom flexes when you stand on it. The room itself is tired and could do with renovation. I would have liked to have been nearer to the area of the hotel that had lifts working too. A very long walk from the East Wing to the main core lifts was a chore. Would have been good to have been told about this before we were given our room.
Check in time was too long. They needed more staff to be at check in. The queue was very long.
When I aired my issues to the hotel, the customer service was not being particularly helpful in making our stay more enjoyable. They wanted to do as little as possible. The best they could offer me was a credit of 100 CAD to spend in their hotel. Scant consolation in my view
Access to the hotelitself is not step free. If you are a wheelchair user or poor mobility you will need help from the staff.
If you have heavy luggage you will struggle also. However to be fair we had help from the staff to take our cases into the hotel. When you check out it's a different story. You have to fend for yourself
Quite frankly this is a very poor hotel to stay in.
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Price per night from:€193
Posted on May 19, 2026
MichelAzar Lifestyle Vacation Club De La PieuvreThere was a constant noise coming from the toilet that prevented us from getting any rest. Even though a technician came, he couldn't fix it. However, everything else was fine. We had a good stay!
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Price per night from:€231
Posted on Aug 1, 2026|Premium Accessible Two Queen
Guest UserThe room is spacious, and the bed is clean. There's a supermarket and restaurants right across the street. The Racecourse Museum is nearby and offers free admission. Plus, it's close to the airport. Very convenient! I'd definitely choose to stay here again.
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Price per night from:€110
Posted on Mar 15, 2026
Heebravo
Got so lucky to have this room which was perfect to spend time to catch up with my friends!
Suite room was amazing and the cleaner was the most professional one we have ever met!
The location is just right in front of the Harbour and likely 5 mins from Union station!
We definitely stay again
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Price per night from:€238
Posted on May 26, 2026
Faith LobatonWe had a great stay at Holiday Inn Downtown Toronto! The hotel is conveniently located near the heart of downtown, making it easy to explore nearby restaurants, shops, and attractions. The room was clean, comfortable, and well-maintained, and the staff were friendly and accommodating throughout my stay.
The only small downside was the hotel parking, which was a little pricey at $40 per day. However, there are plenty of cheaper parking options nearby, so it wasn’t a major issue. Overall, it was a wonderful experience and I would definitely stay here again!
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Price per night from:€173
Posted on May 5, 2026|Premium 3-bedroom Penthouse
Guest User
Came to Toronto for a conference and booked this apartment a few days in advance. It wasn't cheap and didn't include breakfast, but I chose it for its proximity. I didn't have high expectations, but after checking in, I felt it was excellent value for money. It's on the 44th floor, the highest level with a balcony, and the sky is directly overhead – the view is perfect! I just felt the safety could be a bit better, as it's completely open.
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Price per night from:€181
Posted on Apr 23, 2026|1 King Bed Standard Low Floor
Anonymous UserThis is my first time staying here and it may be my last time.
Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude.
Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues.
The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue).
I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me.
Overall room cleanliness was fine except a few colored specks on one of the bath towels.
The room curtains as well as the shower temperature were confusing to adjust.
The HVAC noises were quite disruptive too.
I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me.
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Price per night from:€111
Posted on Jul 11, 2026
Anonymous UserGood! I had a very pleasant stay at Crowne Plaza Toronto. The room was clean, spacious, and comfortable. The staff were friendly and professional, and the location was convenient for getting around the city. The breakfast was delicious with a good variety of options. Overall, it was a great experience, and I would definitely stay here again.
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Price per night from:€134
Posted on Dec 6, 2024
Guest User
Location was perfect. Some little quirks in the room, and front desk not very pleasant or helpful.
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Price per night from:€115
Posted on Oct 6, 2024
in ill
The location of the facility was very good.
It was too hard to get the key to check in and park, and the explanation was not sufficient.
It was not easy to return the key when checking out.
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Price per night from:€105