Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 7, 2026|Corner Deluxe King Room
Guest UserLocation & Transportation (Almost Perfect): Situated in the heart of Potsdamer Platz, with excellent transport links right on its doorstep. Within walking distance to attractions like the Brandenburg Gate and the Berlin Philharmonic. The surrounding area also feels very safe.
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Price per night from:SEK 3,508
Posted on Jul 26, 2026|One Bedroom Apartment
Guest User
We stayed for four nights at the Sana Hotel in an apartment. The accommodation was very nice: clean, bright, and comfortable.
The only downside was the hotel's wellness area (swimming pool, sauna, and hammam), which was unfortunately very difficult to enjoy. It quickly turns into what feels like a water park because many families come with their children and do not respect the rules. The children run, shout, dive, and jump into the pool, and the parents often do the same. It is impossible to enjoy this area, which is supposed to be peaceful and relaxing. Whether you're in the pool or lying on a sun lounger, you end up getting splashed every time someone jumps into the water.
The rules are clearly displayed at the entrance to the wellness area, but there are no hotel staff present to ensure they are respected. The same applies to the rule stating that children are not allowed after 8:00 p.m. Unfortunately, there were children in the wellness area until 11:00 p.m. every evening during our stay.
This is a real shame, as the wellness area is of little use if you are looking for peace and relaxation.
******
Wir haben vier Nächte im Sana Hotel in einem Apartment verbracht. Die Unterkunft war sehr gut: sauber, hell und komfortabel.
Der einzige negative Punkt war der Wellnessbereich (Schwimmbad, Sauna und Hamam), der leider kaum nutzbar war. Er verwandelt sich schnell in ein regelrechtes Freizeitbad, da viele Familien mit ihren Kindern kommen und sich nicht an die Regeln halten. Die Kinder rennen, schreien, springen und tauchen ständig ins Becken, und auch viele Eltern verhalten sich genauso. Es ist unmöglich, diesen Bereich zu genießen, obwohl er eigentlich der Ruhe und Entspannung dienen soll. Egal, ob man im Wasser ist oder auf einer Liege liegt – bei jedem Sprung ins Becken wird man nass.
Die Regeln sind am Eingang des Wellnessbereichs deutlich ausgeschildert, doch es gibt kein Hotelpersonal, das auf deren Einhaltung achtet. Dasselbe gilt für die Regel, dass Kindern der Zutritt nach 20:00 Uhr nicht mehr erlaubt ist. Leider befanden sich während unseres gesamten Aufenthalts jeden Abend bis 23:00 Uhr noch Kinder im Wellnessbereich.
Das ist wirklich schade, denn wer Ruhe und Entspannung sucht, kann den Wellnessbereich kaum genießen.
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Price per night from:SEK 1,028
Posted on Aug 23, 2026|Deluxe Room, 2 Double Beds
Guest UserThis was a good hotel for our trip to Berlin. Its very close to the Potsdamer Platz station which has multiple connections via train and subway. Its one stop earlier than the Berlin Hbf on the train station from the airport. There are some good restaurants nearby including two Indian and Vapiano, an Italian chain - this branch has pizzas. We got a two double bed room. The room was clean, and the facilities felt new. Bed was slightly harder than I prefer, but acceptablle. Pillows had no smell. There was an ice machine on the 4th and 6th floors. Gym was acceptable -- its in the basement and is reached by a separate elevator.
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Price per night from:SEK 1,888
Posted on Apr 12, 2026|SUPERIOR ROOM, 1 King Size Bed Or 2 Single Size Beds, View Of Park Or Courtyard
Guest UserMy stay at the Pullman Berlin Schweizerhof was simply outstanding. From the moment you step into the hotel, you feel that special blend of elegance, tranquility, and warmth that immediately makes you feel at home.
The rooms are stylish, modern, and thoughtfully designed down to the last detail – spacious, incredibly clean, and equipped with every comfort imaginable. I was particularly impressed by how quiet it was despite the central location – a true luxury in Berlin.
The staff deserves special praise: attentive, professional, and always genuinely friendly. You don't feel like just one guest among many, but truly welcome and valued.
The breakfast is a real highlight – a wide selection, excellent quality, and everything beautifully presented. The spa and pool area also invites relaxation and perfectly completes the overall experience.
The location couldn't be better: central yet pleasantly quiet, with short distances to many sights and shopping opportunities.
In short: A hotel that impresses in every way and makes the stay something special. I will definitely be back.
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Price per night from:SEK 1,070
Posted on Feb 7, 2026
人上人
This stay was fantastic and exceeded my expectations! The room was spotless and very comfortable, with a great layout and an amazingly cozy bed—l felt relaxed the moment I walked in.
The staff were warm and professional, and everything from check-in to check-out was smooth and hassle-free. The property is quiet, well-maintained, and feels very welcoming throughout. I'd definitely stay here again and would happily recommend it to friends.
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Price per night from:SEK 1,123
Posted on Mar 10, 2026|Twin Room
PengkuangyiBooked this hotel for a trade show. All the rooms are quite small, but the location is truly excellent. There's a subway station right outside, and the U2 line goes directly to Messe Berlin without any transfers. About 700 meters away, there's a fantastic Chinese restaurant that I ended up eating at every day. The hotel is also in the city center; it's just a 15-minute walk to the Brandenburg Gate and Museum Island. The breakfast restaurant, located under a dome, is beautiful and faces the German Cathedral.
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Price per night from:SEK 1,654
Posted on Jul 6, 2026
Fachrin Aulia NasutionWe chose this hotel to escape the summer heat with our baby, expecting the level of service and professionalism that comes with the JW Marriott brand. Unfortunately, our experience was disappointing from the moment we arrived.
We checked in at around 4 PM and were greeted by a very long queue with only one receptionist serving guests. The wait exceeded an hour, and even after reaching the front desk, the check-in process itself took an unusually long time.
The biggest issue came when we were informed that the room we had booked was still occupied because another guest, described as a premium member, had not yet checked out. Regardless of the reason, we had paid for that room and expected it to be available at the guaranteed check-in time. Guests should not have to deal with operational issues that are entirely within the hotel’s control.
As a temporary solution, we were placed in another room while waiting for our booked room to become available. We ultimately had to wait around five hours before we could finally move into the room we had reserved. This was especially inconvenient while traveling with a baby and disrupted the first day of our stay.
The hotel did offer a late check-out as compensation, but that did little to offset the inconvenience, wasted time, and frustration caused by the situation. The issue should never have happened in the first place, and the recovery fell short of what I would expect from a luxury hotel.
Overall, this experience was far below the standards I associate with JW Marriott. I hope the hotel improves both its check-in operations and the way it handles situations where booked rooms are not available as promised.
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Price per night from:SEK 1,390
Posted on May 17, 2026|Classic King Room
Guest UserThe room was very clean. The doorman was helpful and took out the trash, which was a nice touch. The front desk staff, cleaning crew, and customer service were all great. The only thing is they require a 200 euro deposit, which is refunded 7 to 14 business days after check-out, with the city tax deducted from it. I hope my deposit is returned promptly, thank you.
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Price per night from:SEK 1,020
Posted on Jul 20, 2026|Collection Room Atrium View
Guest User
Booked this for my son's 18th birthday trip. We booked two hotels of similar quality in Berlin for the kids so they could have a change of scenery during their stay. When I made the reservation, I mentioned it was their first independent birthday trip. The first hotel gave them complimentary drink and dessert vouchers, but this one didn't offer anything. My son said the hotel was nice and lively, with decent, standard facilities. They even ran into a singer who was performing in Berlin during their stay! On the downside, the swimming pool was very small and didn't really match the hotel's overall standard.
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Price per night from:SEK 1,463
Posted on Nov 15, 2025
Guest User
I was satisfied with the holiday, but dissatisfied with the front desk service, especially at 3:20 PM local time on November 15th when I went to collect my luggage. The male staff member in charge didn't respond at all when I thanked him at the check-in counter. He was completely indifferent. I was informed upon check-in that I had extended my stay by one day and was assigned to the same room. When I called to inquire, he said, ”You should have told me earlier.” I told him I had already mentioned it at check-in.
If it weren't for his rudeness when collecting my luggage, I wouldn't be writing this review. This man is truly unprofessional.
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Price per night from:SEK 886