Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 27, 2025|Deluxe King Room Non Smoking
Guest UserI come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:£453
Posted on Aug 9, 2026|King Room With Tower View
f/stop nomadI know the Andaz brand identity involves replacing the standard check-in experience with a “check-in host” experience where you are seated and an Andaz employee comes to you to check you in. However, for this specific Andaz, the concept is flawed as the check-in area is the same as the actual residents’ lounge which is awkward and unpleasant for guests using the lounge. The lounge should be a dedicated area for more exclusivity and comfort.
Also, the gym is frankly abysmal. I can appreciate that space might be limited, but why not solve this with a double pulley machine that allows anyone to improvise a complete workout? The standalone lat pulldown machine inefficient as far as your setup. The Smith Machine is fine, and that paired with a double pulley machine combined with your existing benches solves a lot of problems. I couldn’t get a full workout in and had to rely on my access at the Tokyo American Club to workout. As this is very nearby, it wasn’t an issue, but I imagine someone without this access would be extremely disappointed with the existing gym setup.
Lastly, I suspect it’s due to the confounding check-in/lounge dual purpose setup, but the lack of spatial separation makes the experience far less like a luxury 5-Star experience than something you might get at Hyatt Place or Hyatt House.
It must be made clear the rooms are clean, the staff is excellent and they pass the hospitality check in spades. But for a property that positions itself amongst the upper tiers of luxury hotels the issues highlighted above are not just trivial, in my opinion.
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Price per night from:£551
Posted on Aug 12, 2026|Premier Room King
LeilaleilaI've stayed in four types of rooms at this hotel:
1. **Standard/King Room (any room below a suite):** They're pretty much the same. The size and view are identical, so I recommend picking the cheapest option.
2. **Corner Suite:** I absolutely do not recommend this room. The 'corner' only offers a view of the tower from one side of the bedroom window, you can't see it at all from the bed. Plus, there's zero privacy. Both the living room and the bed face the apartments across the street, which are incredibly close. You can even tell if their TVs are on. You'd just be staring at the people opposite from your bed, with no tower view! What's the point of a tower-view room if you can't open the curtains? The living room has no view, so there's no reason to spend time there. You can't even see the tower from inside the bedroom; you have to practically press your face against the glass. What's the point of this suite?
3. **Tower View Suite (non-corner):** Highly recommended! Don't try to save money here; the view is incredible. You can see the tower from both the living room and while lying in bed. It's practically perfect. I personally think the view is better than what you get at The EDITION or Fairmont, and it's much closer!
While the service isn't as good as Aman, Aman has no view whatsoever! The breakfast here is genuinely delicious, and the restaurant is better than Aman's too. Even the spa experience is superior to Aman's. I really love it. In short, when choosing a room, either go for a standard room or a large suite – don't try to save money.
I'll definitely be back!
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Price per night from:£1,132
Posted on Aug 30, 2026|Premier Floor Superior Twin Room
LeodidiThe hotel's location is excellent; you can see it right after exiting Odaiba Station on the Yurikamome Line. You can even wheel your luggage directly from the platform to the hotel lobby. The rooms offer fantastic views, either facing the Odaiba Rainbow Bridge or the ocean. Iconic landmarks and attractions like the Gundam statue, Statue of Liberty, and Rainbow Bridge are all within walking distance, and Fuji TV is right across the street. For dining, you have three restaurant choices. The sushi restaurant on the 30th floor offers a set menu, not a buffet, and there are no self-service soft drinks. For getting around, the Yurikamome Line is your best bet. If you head out early and return late, you'll be traveling against the peak hour traffic, and since the hotel is at the line's terminus, you'll almost always get a seat, which is a huge plus.
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Price per night from:£140
Posted on Feb 16, 2024
Guest User
The service can be said to be the ceiling of the industry, meticulous and thoughtful without leaving any trace. I stayed in the hotel for a long time. I often drank tea and drank in the room and looked at the scenery, but I never saw the cleaning staff. However, they cleaned up twice a day. Very detailed. There are several staff in the restaurant who can speak Chinese, and communication is very convenient. Special praise to Sun Xiaoqi for helping to recover the jewelry. The club staff are also very gentle. As for the view from the room, you can see Mount Fuji and Tokyo at night, it’s unbeatable! Although the decoration is old, it has its own characteristics. Like the library very much.
However, there is often a strong smell of gasoline at the entrance on the second floor. There are many staff waiting there all the time. I feel sorry for them and it also reduces the sense of the hotel. I hope this issue will be improved during the renovation this year.
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Price per night from:£759
Posted on Aug 21, 2026|Executive Twin With City Side (with Lounge Access)
xiaohong-timeThere are many hotels in Tokyo's Asakusa area, and this one is right by the subway station, within walking distance to Senso-ji Temple. I chose this hotel because it's generally a higher-end option, but I didn't opt for the best floor or view since I didn't want to spend extra money. On the bright side, I could see Senso-ji Temple and the distant Skytree. The photos with the Skytree were taken while dining at the hotel's upstairs restaurant; the others were taken from my room. It was my first time experiencing how truly small Japanese hotel rooms can be. The service was quite attentive. When leaving, I asked an English-speaking staff member to help explain the address to the taxi driver. My takeaway is that I could have booked a better room for the same price, but I procrastinated, and by then, all the prices had gone up, so I didn't want to spend even more.
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Price per night from:£103
Posted on Aug 16, 2026|Palais Suite
Guest UserThis was my very first visit to Tokyo, and staying at Dai-ichi Hotel Tokyo was an absolute privilege. From the front lobby to room service and the Club Lounge, I was deeply moved by the incredible hospitality and kindness of every single staff member.
Coming to Tokyo without knowing much about the city, I couldn't have picked a better location. It provided seamless access to all the places I wanted to visit, including Ginza, Tokyo Station, the Imperial Palace, Azabudai Hills, and Shibuya. On top of that, the vibrant izakayas surrounding the hotel were so inviting that I wished I could visit them all.
Without a doubt, I will choose this hotel again for my next trip to Tokyo.
Thank you once again to the entire team for a memorable stay.
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Price per night from:£210
Posted on Aug 6, 2026|One Bedroom Executive
Guest UserThe best value-for-money hotel suite in Tokyo. Excellent location, top-notch hotel service, and impeccable cleanliness and comfort. The value for money is outstanding. It's far more convenient and useful than typical five-star hotels! I've decided this will be my first choice for future trips to Tokyo. The hotel is located in the financial district, a 10-minute walk to the train station, and then you have access to all sorts of shopping, dining, museums, and art galleries!
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Price per night from:£467
Posted on Aug 9, 2026|Standard Twin Room Non-Smoking(2 Adult)
Guest User
I stayed at Hotel 21 east . From the 2nd August to the 6th August with my two boys 14 and 16 years old . I must say this Hotel has double standards and can be very expensive which can not understand . I,ll explain ,My children 14 and 16 years are classed as adults in this hotel so breakfast and lunch full payment .
The pool which is in the pictures from the brochure is extra to use. £35 extra per person this cost £105.00 pounds 10 am till 5.00 pm and then you would have to pay again. if you wanted to go for an evening swim . Which I think is a RIP OFF ! .
The Gym which is also an extra payment,At the same hotel has a different rule about age.Your not aloud to use the gym if under 18 years old because the hotel gym classes you as a child if your under 18 . I can,t even escort my boys in the gym .To allow them to have a work out. .I spoke to reception just a straight NO back . This was extremely frustrating I asked to speak to another manager and was told one was available .
A small coffee cost £8 Pound in the lobby. Cleaning didn't make the room on the last night . There,s a demolition site opposite the hotel drilling through out the day this should have been in the information before booking . There was night road works which started at 9 pm and went on till 6 am in the morning drilling through the night .
I work for an airline and travel for work .Have never had this poor customer service before .
I won,t be returning to this hotel and of your going to book this hotel read the small print very carefully .
Yours Mike Taylor .
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Price per night from:£52
Posted on Jul 23, 2026|King or Twin Room
Guest User
This hotel offers direct access to the Yurikamome Line's Odaiba Station from its second floor, and is within walking distance of the life-sized Gundam statue and Odaiba Marine Park. A complimentary shuttle bus to Disneyland is provided, and Haneda Airport is just a 20-minute drive away, making transportation highly convenient. All room types feature private balconies, with ocean view rooms directly facing the Rainbow Bridge and Tokyo Bay's night skyline. The room sizes significantly exceed those of similarly priced hotels in central Tokyo. For families with children, amenities for kids are proactively provided upon check-in, ensuring excellent comfort during your stay.
The facilities are well-maintained, and both Chinese and English services are seamless. There's a complimentary gym and multiple restaurants on-site. The drawbacks include the hotel's age and the fact that the pool requires an additional fee. It's also a bit further from the central city shopping districts. Overall, this hotel is ideal for guests who prioritize exploring Odaiba, appreciate scenic views and spacious accommodations. High-floor ocean view rooms are highly recommended.
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Price per night from:£217