Taiyuan Hotels with Airport pickup service

I traveled to Taiyuan for 2 days on the weekend and booked Taiyuan Wanda Vista Hotel. The big brand is trustworthy. I booked a deluxe king-size bed room with breakfast. The hotel upgraded the superior deluxe king-size bed room for free, which made the stay more comfortable. The room environment was very clean. The hand sanitizer was the flavor I liked, with a light fragrance. The hotel has a wide variety of buffet breakfasts. I ordered 2 bowls of hand-rolled noodles, which tasted good! The emotional value of this stay was full, and I will come again next time.

Having lived in private residence at an overseas Pullman Hotel, this Pullman is different. Pros: - Very professional, presentable, helpful, prompt, and well spoken multi-lingual staff at reception and breakfast (staff member Ivo is exemplary of these qualities, also Zhao fengpei (gentlemen on the door who helped me with my bag and the car door), and the gentleman that was by the door at check-in who helped expedite the check-in process). - Comfy beds and pillows. - The softest and best bathrobes! - Yoga mat in the room in a nice touch Cons: - A general issue across most hotels is enforcing the non-smoking policy. Unfortunately there was a group of men smoking in the lobby (despite the non-smoking signs), one elevator smelled of cigarette smoke, the a/c seemed to recirculate this smell, and I had to change rooms the second day as the smell of old cigarette smoke was embedded into the pillows and you could smell it every time you walked into the room. Therefore it triggered my asthma. Although they were very busy, I was able to change rooms after the first night. - Unfortunately the executive lounge was not open and your only other option is the lobby. - No spa - Only one restaurant open at night and no room service - Is in need of more regular general maintenance Room for improvement: - While the lounge is unavailable it would be helpful to communicate this to your executive room guests when checking-in or on the booking website which it wasn’t. My husband had to prompt this conversation at check-in. But it was clear there was no set alternative, that is, just go to the lobby lounge and have what you like (no timing, no specifics). This led to confusion for the staff members in the lounge. To save time for staff and the customer, a simple bulleted list on an A4 sheet is what Kempinski do. Perhaps a note on the guests profile or the room number should suffice. - Slightly envious that the other reviewers were upgraded. We were supposed to be upgraded from the executive room for free as a platinum member but that never happened. However, it was good that Kelly offered the minibar, and some drinks and cakes at the lobby lounge as free. - Also, our first executive room 1710 was dark, windows were filthy, it was run down and had no Nespresso machine (compared to 1805 which was the same room type but a lot better).

The hotel is in a great location, close to Liuxiang, convenient for dining and very quiet. The breakfast is good. Metro Line 2 is downstairs, but all major attractions, airports, and high-speed rail stations are not connected to the subway. It is convenient to take a taxi. The hotel staff are very enthusiastic, especially Nana. We called her before we even arrived in Taiyuan to ask if there was anything we needed. We originally planned to stay for only two days, but because of the delicious food, we stayed for two more days. I will stay here again next time.

通過價格和點評選擇了這家酒店，性價比還不錯。整個大堂富麗堂皇，挑高和大柱子都非常恢弘，充滿着“宇宙暴發户”般的氣質，走廊非常寬闊，客房房間很大，乾淨整潔，景觀不錯，可以看見廣場的首義門，入住除送了水果和點心外，客房還貼心的對小朋友贈送了小童牙刷和拖鞋，注重細節。一樓的自助餐菜品很有地方特色，羊湯美味。酒店接待有團隊，朋友招待了特色“牛頭宴”，膠原蛋白滿滿，還有特別講解，太牛了👍 出門在外住店最看重的就是衞生和服務，龍城國際，老牌酒店，設施衞生自然沒的説，最可貴的是每個崗位的工作人員都熱情貼心，賓至如歸！前期訂酒店時，前台祥睿不厭其煩的幫我核算房間費用，入住後大廳的小宋熱情接待，準備房間和開發票郵寄一氣呵成。對了，還有最後退房的天琪小妹妹，服務快速高效，點贊！🫰🫰🫰

The guest rooms are well-equipped, clean and tidy, with separate bathrooms and showers. The customer service is thoughtful, especially the front desk customer service lobby manager Xu Xiaoyu, who left a deep impression on me. He took the initiative to upgrade my room type and arranged an ideal room for me. In addition, he provided free fruit and nutritious soup, which made me feel like I was back home. Thank you very much. When I come to Taiyuan again in the future, Taiyuan Lakeside International Hotel will be my only choice.

In the past when I go to Taiyuan I always stayed at Pullmans next to FuLi Xinhualing area. I decided to give this hotel a try due to its location and convenience. Location is very convenient, calling a cab is easy, Starbucks next door, shopping centers all round with food courts, Walmart is 10 minutes walk away. Hotel got a pool and gym, I used it and it is not bad at all. They kept the pool and the gym pretty clean. The rooms are also kept clean. Be mindful that the rooms are not design for privacy. If you are staying with another person in the room the bathroom + shower has clear glasses, they have a see through shades covering the glasses but you can still see everything inside. The rooms seems to be smoke free but the hall ways are always filled with smoke smell. They really do not enforce no indoor smoking rule here. It is a hit and miss on the non-smoking room. I see some guest smoking in their rooms with door open. At last the service. The front desk staff seems very cordial and nice. However on the day we are checking out they informed us that one of the towels we used has dye on it which they can not wash out, that came out to a whopping 100 yuan to replace the towel. Really? 100 yuan, I can get a dozen white towels in Walmart. Also, the claim they couldn't clean it was shown to me on a front desk staff's personal phone. Have you ever heard of bleach before? Seriously, you can not get a white towel cleaned? Is this hotel in the hospitality business or linen retail business? Since I was in a hurry to catch a train I didn't want to argue over something as petty as 100 yuan. I paid the fees and left. Next time I am in Taiyuan again I probably will go back to Pullman hotel. Smoke smell is not a problem and they never give me a hard time on something as petty as a towel.

This time I brought my parents to Shanxi. InterContinental Taiyuan was our first stop in Shanxi. Overall, we were very impressed and the service was in place. The staff, especially Xiao Guo at the front desk, were very enthusiastic and helped coordinate various matters of accommodation. Thank you very much. The room is slightly smaller, but it is well maintained, with complete facilities, clean and hygienic, and comfortable to sleep. The products in the lounge are good. The overall atmosphere is comfortable and cozy, and the service attitude of the girls in the lounge is also very good. The concierge in the lobby was very enthusiastic to help us take and put our luggage, and I also thanked them for their service. I feel that the details of the service in all aspects of InterContinental Taiyuan are quite in place, not only better than most northern hotels, but also better than most southern hotels. All five-star reviews.

The apartment hotel is quite satisfactory. The big bed is very comfortable. The sheets and quilts are changed for each guest. There are many delicious foods around. There is a soft drink called Taigang, which is good and delicious.

The hotel also has an airport shuttle service that is more convenient. The service of the lady at the front desk is also super friendly. The room is clean and tidy. The environment is good and the sound insulation is also very good.

酒店位置繁華，地下三層有專屬停車場，距離東湖醋園步行1.1公里；早餐品質是出行最看重的選擇，果然餐廳環境温馨小巧品類豐富，有現煮麪條餛飩煎蛋；入住時發現房間洗手間地上有一些頭髮，感覺不太舒服，和酒店前台溝通請她們趁我們打卡醋園時再細緻打掃一下，晚飯後回到房間就看到桌上手寫信和贈送小果盤，誠意滿滿。