Hotels near Tobu Railway Co., Ltd. HQ, Tokyo

Customer Service: The staff demonstrated a friendly demeanor throughout our stay, ensuring a pleasant experience for guests. Cleanliness and Maintenance:3/5 Accommodations: Bed was comfortable. Location: Senso Ji temple is around 10 mins walk and hotel is 7 min. walk from Kuramae Station. Check-In/Check-Out: They stored our luggage with no extra charge. Facilities: While the room is equipped with essential amenities such as a kettle, microwave, and fridge, it's imperative to address the cleanliness standards. Regrettably, the microwave was found to be notably unclean. Attention to Detail:We appreciate the receptionist lady who brought us extra blanket when we explained them that the room was so cold even the A.C. was working long time. Value for Money: 3/5

The last time we were at Tokyo, we were at the Kinshicho area so this was the main motivation for us to book Sotetsu Fresa Inn Tokyo-Kinshicho. Our first impression of the place was that it was very strategic, probably a good 200 meters' walk from Kinshicho Railway Station's southern entrance. The check in was very efficiently done and then it was time to check our room. A lot has been made in the reviews about how small the room is and I can't blame people for thinking that way. It's not so much the fact that you can't fit people in it but the fact that it does feel a bit cramped if you're travelling with multiple suitcases. The beds are comfortable as are the complimentary pyjamas that are laid out for you on the bed. My favorite feature of the room was the bathtub and it was good to have a dip at the end of a day. There is a laundry facility on the second floor which you can use to wash your clothes. Complimentary sachets of tea and coffee are available on the lobby for you to take up to your room. The clear point of improvement that I would suggest for it to have a ramp at its front entrance. As a result of this, guests would have to physically lift heavy suitcases up some steps to enter into the front lobby. It would be very useful and helpful to have some form of a ramp. I make particular highlight of the service. The staff at the receptionist's table are some of the most courteous and kindest people I have come across during my travels in particular the female staff member with long ponytail of Southeast Asian experience. I had four suitcases when I checked out and so I asked for her help to book a taxi to go to Haneda Airport. While careful to manage expectations, she promised to check with the taxi driver if four suitcases could be accommodated. She not only did this and confirmed that our four suitcases could go inside the taxi, but she physically helped load the suitcases onto the taxi while I went upstairs to check if there were anything left behind. We are very thankful for this staff member for her assistance.

A classic older hotel in a great location in the NE of Tokyo. We stayed there decades ago and wanted to return. We booked a bigger room on an upper floor and loved the views. It’s a huge hotel with minimal service. We missed feeling “taken care of”. It felt more like we were just processed in and out. Also, as an older hotel, there is little control over the temperature in your room. Either the whole hotel has heat or it has air conditioning. In the shoulder seasons where you may need heat one day and AC the next, your room can become uncomfortable. Our room faced east. The morning sun made our room unbearably hot until the sun moved. But the views made our stay memorable. FYI, rooms facing East have great views of the Tokyo Tower. Rooms facing west may get a view of Mount Fuji if the weather cooperates.

Upon arrival, check in was a breeze. You scan your QR Code then speak to a representative on the provided iPad via Skype. Once the agent confirm you, you get your key codes for your room. The rooms provided everything we needed (Family of 4. My husband, 18 yr old son, 12 yr old daughter, and myself.) Refridge w/ freezer portion, sink, pots/ pans/ dishes/ utensils, stove top, kettle, microwave and Toaster oven. A table, couch, and Murphy bed which is pretty awesome, and 2 twin beds put together (it’s the equivalent size of a king. My daughter fell asleep on it, and all three of us was able sleep comfortably.) I appreciate the toilet room and the shower / bath room being separated. There is also a washer/ dryer machine in one. Room also comes w/ tv, safe, drawers, under the bed storage (this is where we kept our backpacks and purchases.) Lots of plugs. (They do not have 3 prong plugs, only 2.) Although it’s a “Studio” like room, the lighting is efficient (there are lights over the bed area, kitchen, dining area. This is great if you wake up 3-4a and don’t want to bother the others sleeping lol.) AC gets cold. You are very close to 7-11 and family mart. (Both about a 5 min walk.) My only complaint is, we all only had 1 pillow each lol. They give you an option to purchase additional towels if you need, but not pillows. This is not a big deal if you have less than 4 people OR only need 1 pillow lol. Overall, I will definitely be back for future trips. Minn in Kappabashi was a perfect fit for my family and made our trip comfortable. :)

I used Ueno Station Hostel Original 1 near Ueno Station while traveling to Tokyo, Japan last year. You can experience a Japanese hotel famous for its capsule hotel. There is a station right in front of it, so I recommend it to tourists who have to use public transportation. You can get off the subway late at night and enter the hostel safely. The inside of the hostel is really clean. You can see several employees cleaning up every morning. Discard them all and replace them with new pillows and blankets. I used the bathroom together but it was good to clean it up. I went on a trip in winter and walked around outside all day, so it was cold, but warm water came out of the bathroom, so it was good. There was a convenience store just downstairs, so when I was hungry at night, I could look back on my day of traveling by buying and eating food from the convenience store.

It's good to be near the station, but the sound of the trains and the voices of people coming out of the pub outside are very noisy. The walls are thin so you can hear voices from the next room. The shower room and toilet are clean. Animity is also available, although I don't know when. Bath towels and loungewear are also provided. Recommended for those who just need to sleep alone. You will receive a phone call 3 minutes before check-out time. Is there a former karaoke inside the hotel? That's what it feels like. The front area felt a little unclean.

No kitchen available just hot water. No cold water either. They also play some ambient music in the bedrooms from 11am to 10pm which is a annoying. Not a terrible location but it will take an hour to get to shibuya or shinjuku area. Clean hotel.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

This hotel is excellent, location is very good, near many sights in Tokyo, staff are very nice, and really take consideration on our needs, will visit this hotel when we travel to Tokyo again.

Adequate room size, clean (comes with air filter), complete amenities are provided and then some. They also have a self-service, first-come-first-serve locker/baggage room in case you arrive early before check-in time ( I believe it's also available if you checked-out and require a place to leave your luggage before moving to your next destination). Location wise, although it was manageable, it's still quite a distance from Shinjuku Stn and can be a challenge if lugging a suitcase or traveling with a kid. Overall is was a good experience, a nice comfortable space worth its price tag.