La Maison de Rhodes le Champ des Oiseaux

This hotel is definitely dining out on its good location and the fact that it is a beautiful old historic building. We do not understand the five star rating. There was no air conditioning in our room which made for an uncomfortable night in mid August. The staff knew it wasn’t working but pretended it was. As soon as I raised the issue, they said that it works best at the 20 degree rather than 16 degree temperature setting. The aircon unit didn’t produce cooled air but just acted as a fan. Each time I raised the issue of the aircon, the staff pretended it worked and then got annoyed with me for suggesting the room was not worth what we paid for it. The water flow rate was so slow that the bath literally took 40 minutes to run. There was no proper shower option (just a handheld shower over the bath which trickled water out). There was no fridge in the room. Just a small bottle of water, kettle and teas. The breakfast wasn’t worth the money charged for it - very little choice. I see that the manager of the hotel has been sending for a couple of years now a stock response to poor reviews saying that they are sorry for the experience and will look to improve things. I can assure you that things have not improved!

Just loved the decor, the service, dinner was amazing and breakfast with a fire. Electric car charging. And the hosts were so lovely, as well as the staff. Just loved it

Beautiful medieval building, unique.

We stayed in this beautiful historical hotel for one night on the way back to the UK from a week in Provence and wish we could have stayed longer. The hotel is lovely with two peaceful internal courtyards where we had drinks and breakfast. The staff were friendly and helpful and the service was excellent. It's 5 - 10 minutes to all the shops and restaurants in the centre of Troyes. We would definitely go back. Highly recommended.

We had email exchanges with La Maison De Rhodes before our visit so we were already confident that this was a well-run hotel, but the reality was so much more. Firstly, inside and outside it is stunning - the old stone and wood frontage of the property and wrought ironwork lead you to a wood beamed interior, exposed brickwork, lots of dried flowers and plump sofas. Our room was stunning with ceiling beams, white linen and stone floors and a very comfortable bed. The location was ideal, down a side street by the Cathedral. The staff were friendly and very helpful, providing restaurant recommendations, arranging taxis etc We had a really lovely 3 days in Troyes and La Maison de Rhodes was a huge part of that.