TownePlace Suites Vidalia Riverfront

We would like to take this opportunity to say thank you to the following staff members of this wonderful hotel: Serena, Savanna, Martina and Rob These folks made our stay enjoyable. They are a true asset to this hotel. Check in and out very easy. Room was very clean and spacious. WIFI was excellent. Breakfast was very good. Coffee was great. Evening cookies provided by the hotel was a plus. This is our go to hotel when we visit Vidalia.

Five stars except for the shower. The room was clean and quiet. Bed was good. Common areas clean. Only one elevator working, but it wasn’t a problem on a Tuesday night. The lobby/breakfast room was clean and spacious with a view of the Mississippi River. Staff members were friendly and helpful. The breakfast was good, plenty of options. No problems with the cleanliness of the bathroom, but whoever designed the shower should have to use it for the rest of his/her life. I know it’s trendy, but showers should not be open. See picture. We’ve seen it in Europe, but it’s a dumb idea. Water all over the bathroom floor. And nothing to hang my towel on except a hook. Good thing we only stayed one night or we would have needed housekeeping.

On a recent road trip, I booked a reservation here after reviewing both hotel websites and TripAdvisor, as the reviews here were better than the hotels I checked in Natchez across the river. My wife and I had a long day on our recent road trip and arrived here after 7:30 in the evening. Jacqueline at the front desk was wonderful, welcoming and outgoing...she represents the brand very well! We chatted with her about travel for a bit, then went to our room. I noticed immediately that the blackout curtain on the right half of the window was not fully attached at the curtain rod, and was missing the pulling rod, leaving a gap letting in light from the parking lot. Fortunately we always travel with a clip clothespin, and I was able to clip the two curtains together to keep out the light. The room was comfortable, if chilly...it was 68 degrees when we arrived, and we attempted to turn up the heat to 72 but were not successful. In fact, when we awoke the next morning, the temp was 66 degrees. Here and there the room is showing signs of wear, which is likely due to frequent occupancy, and was, in most cases, to be expected. However, there were a few things that should have been handled as they came up in order to avoid becoming bigger issues. One was the baseboard next to the shower in the bathroom that was pulling away from the wall...just reattach it! Also in the bathroom, I noticed in the shower that the dispenser for body wash had come off the wall and was standing in a metal shelf basket in the corner of the shower...just reattach it to the wall! When showering later, I noticed that the water from the shower head was spraying a bit outside the shower area (there is a fixed glass panel but no shower door) and by the time I finished, the bath mat was quite damp from the overspray. Also, there is no hook on the wall outside the shower for a towel...I had to place it on the toilet seat and reach way around the glass a panel to access it; adding a hook on the wall would solve the issue. Housekeepers need to report small issues when they're noticed, and Maintenance should step up their game to stay on top of these things. By the way, one of the 2 elevators is down as well...making me wonder what's really happening here. (We had no issues accessing the 1 working elevator when needed.) In spite of the chilly room temp, we slept well and the room was otherwise comfortable. We went down to breakfast about 7:30, expecting a crowd (there were 7 Viking Cruise buses in the parking lot!), but we were nearly alone. The woman overseeing the very nice breakfast area was outgoing and friendly. Breakfast offerings were very nice, kept filled, and the area was clean and neat. As we left I reported the room issues at the front desk, so I hope the management reacts to them. As for a recommendation, I think I would still choose this hotel over all the others in the area that I researched online.

We arrived on Friday and the key system was down and had been down for serval days. The whole weekend it did not work and you had to wait on someone to bring you to your room. No one ever verified who you were and you could have went in anyone's room. When we check in the rooms had not been clean. One room had a horrible smell, the garbage had not been empty, and the shower had mold - we do have pics. The other room they had glass on the floor, crumbs on the counter, and the bed was not changed. We complained to the front desk and they said no other rooms and had to stay in those rooms - did not offer to come clean the rooms the first night - the second night they moved us from one room and they just changed the bed in the other - did not clean the room because we were already checked in. It was never cleaned in the first place. Just beware if you chose to stay here. Do have pictures of the mold and the condition of the rooms

I truly enjoyed my stay at this Marriot Location. There wasn't many things to do in this area as far as a family vacation, but this hotel was nothing short of a great view. This hotel was very close to a few restaurants that we did enjoy in the area. The staff was accommodating to all the requests my family and I had.

My family and I always stay here whenever we are in town. My mother turned 70 and we had a family occasion for her and had an amazing stay for 5 days...all of the staff was great...from the GM ANISE to our favorite ENGUIN which was an amazing help throughout our entire stay...we occupied 3 rooms...one being a 2 bedroom suite...which all our needs were met by the staff...the Amazing Young lady that kept breakfast out was a pleasure talking with her...to the guy who kept the lobby area cleaned at all times...the housekeepers Ty and others were great as well and so was Yolanda...I look forward to returning back to this property and hopefully I will see all these familiar faces. Thanks again for making our trip EXCELLENT.

The front desk was very rude, got charged for a riverfront view on the first floow where you couldnt see the river, then they found dog food in my room and charged me a $75 pet fee. Worst hotel experience! I am a marriott bonvoy member and this was disgusting.

Nice clean hotel right on the Riverwalk with views of barges and clean trail and 5 minutes to the bridge to cross back over to Natchez ... stayed in room 211 which had a stove, microwave, frig and dishwasher ... included was a few dishes, utensils, pots ... does offer a continental breakfast