Hotels near Mrs. Doris Tomek, Vienna

The staff were very helpful. They could help us out even though we do not speak German. The check in and check out was quick, the breakfast was plenty and had a lot of varieties. Plus point for the DIY, fresh waffels. We were not staying long enough to try out all provided services, but what we tried was good.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

J'ai eu une mauvaise expérience avec cet hotel qui préfère ne pas embaucher des personnes pour faire le check in et de mettre une automate et une ligne help desk à la place. Puisque j'ai réservée via opodo j'ai pas eu le numéro de réservation de l'hotel que je dois introduire dans l'automate pour faire le checkin. Donc je me trouve bloquée avec ma famille. J'ai appelé le monsieur du help desk il m'a dit qu'il connait pas opodo et que je dois les appeler pour me donner le numéro. J'appelle opodo ils n'ont pas non plus le numéro. Le mr du help desk refuse de me fournir le numérp pour faire le check in et après plusieurs tentatives avec lui il m'a demander de lui transférer mon email de confirmation de la réservation pour vérifier. Finalement il m'a laissé entrer et faire le check in. L'apart est grand mais sale. Il n'y a pas de service de nettoyage comme pour d'autres hôtel apart. L'emplacement est excellent , à proximité des commerces, gares , arrets de tram/metro ...

The location is the best! Environment also very near to supermarket and transportation. Drinks, food, everything nearby and is so convenient. Even night time go back also very safety as the location is in the middle of city. 1 more things I like is to drink the refresher drink and snack provide from the hotel every morning before I leave the hotel.

Quick check-in and location is just a 5-min walk from Wien hbf (Vienna Central Terminal). Clean room and bed, and good shower with shower gel. Remember to bring all other amenities eg slippers, drinking water etc.

I studied abroad in Vienna in 2009 for my MBA and this was my first trip back since. I selected the Hilton Vienna Park because of it's close proximity to public transport and also near parks and sights I enjoyed when I spent more extensive time in this wonderful city. The hotel itself is busy, but the rooms were upscale, modern and comfortable. The executive lounge is one of the best I've ever been in - great breakfast, great cocktail hour selections and a comfortable place to relax after long days of walking and sightseeing! The hotel is located right next to Wien Mitte so good accessibilty anywhere you need to go as this is a main station in Vienna. Enjoy - I highly recommend this hotel!

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.