Verified traveler
March 10, 2024
Used by a family of three. Reservations were confirmed in advance. Check-in was calm and polite. The lounge and pool bar were also comfortable. There was a wide variety of alcoholic beverages available. There were also many craft gins, which are popular these days. It felt more like a hotel to stay in, or a hotel to spend time in. The only thing that was disappointing was the breakfast. The mini buffet at the venue had almost no salads or other ingredients, and the staff didn't even check that. We were three people, but even though there was space between the seats, we were asked to sit apart from the other two. We ordered a porridge set for breakfast, but although the porridge came, the porridge itself never came. Is it a lack of manpower? Is it a lack of training? This was the only thing that was really disappointing. Also, although this can't be helped, there were several large spiders on the balcony space of the room because it is surrounded by nature. I asked the staff at the facility to get rid of them, but they escaped somewhere deep inside and failed. They told me to call them again if they come again, but I wish they had lent me some insecticide or something.
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