The service and the hotel’s room were good. I like the energy of the front desks. They are really friendly and welcoming. I forgot to take a picture of the room.
Upon arrival, the staff tried to charge us an additional fee for early check-in without even checking our reservation first. In reality, our reservation had been active since the day before. The room didn't have a hairdryer. Furthermore, when we were leaving, the only elevator was out of order, so we had to carry our luggage down the stairs. It's worth mentioning that the hotel offers an airport shuttle service. However, the hotel didn't respond to any of the messages we left through Trip or the emails we sent, so we were never able to arrange a pick-up. The location is good and convenient, about a 10-minute drive from the airport. I would only recommend it if you need to get to the airport quickly.
Hotel near Austin City Center,Austin100% of visitors choose this area
GGuest User2025.11.17
Hotel was clean and comfortable. Good location to 6th St, although one needs to travel to 6th Street East which is a bit of a walk.
Hotel is quiet at night.
One note about the AC condensation pumps - they go off with a good deal of frequency. They will provide earplugs and a white noise machine. Just an observation for those ahead of time. The hotel was quick to make sure the pump was clean.
First time to stay at this hotel, and I will definitely be back. The front desk staff were very friendly and accommodating. My room was spacious and clean. I had an excellent view of the water , The breakfast choices were better than I’ve seen in other hotels.
Hotel near San Antonio City Center,San Antonio100% of visitors choose this area
GGuest User2025.05.27
Overall good, convenient to go out, go to the river walk at night, watch the San Antonio church light show, walk, also visit the Alamo Battle Site, go to the 18th century Spanish Missionary Historic Site Park, good 👍, the hotel parking almost got oolong, the parking space next to the hotel wall belongs to the platinum member, And the road at the entrance of the hotel ⬆️ belongs to one-way traffic. On the right hand side of a red light, there is a Dameile fast food restaurant next to the parking space for ordinary customers. If you park on the edge of the wall, you will attract a police car to issue a ticket.
The room was spacious and the service attitude was good. Thank you for being helpful. The location was also very convenient. The customer service was very good every day. I would choose this place again when I come to Dallas.
Hotel near San Antonio City Center,San Antonio100% of visitors choose this area
GGuest User2025.12.30
The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it.
We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.
The hotel was okay, with a basic American breakfast and an alright stay overall. I had to deposit $100 while checking in and I faced no issues in getting the deposit repaid after checking out.
But, there was a moldy smell everywhere and the rooms were a bit dark. If they fix these things, it could make staying there much better.
The hotel was very good and friendly at the reception, as well as the cleaning staff. I had to extend my stay much longer. Because I had an accident in my car. I even asked for the reception of my car to the location of the hotel, excellent service was told immediately when I arrived. I had to go out one day A Saltillo to take my luggage, I asked you not to enter my room for the same thing, which I returned the next day. But if you entered my room. I was the only thing that didn't like the fact that you won't respect my instructions.
The hotel was very comfortable and the hotel was very comfortable.
The parking boxes are very small.
Great
91 reviews
9.1/10
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