3 Stars Hotels in Canary Islands, Spain

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

playing tennis

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

Stayed for two nights whilst on vacation exploring Lanzarote, paying a pretty good price for a last-minute booking. The compact hotel is very well located near the centre of Arrecife, on the coast almost directly opposite the Castillo de San Gabriel. There is no parking available at the hotel, although there is a large public 24hr underground carpark near the Arrecife Gran Hotel about a 10-minute walk away (around 30€ for a day and a half). Check in was quick and friendly, despite a late-night arrival. My room was at the back of the hotel overlooking the back streets of Arrecife. The room was comfortable although the décor was perhaps a little old. Good WIFI, but the room had only one free power socket (as the fridge had been unplugged before I arrived). The bed was fairly comfortable, some noise from the street at night, but nothing too loud. My room didn’t have aircon, which wasn’t an issue in October, but maybe an issue in the summer? Breakfast was on the terrace at the top of the hotel giving really good views; and a good selection to food choose from. Overall, a well located hotel to explore Arrecife and the surrounding area, but given the limited facilities at the hotel and lack of parking maybe better for short stays!

As many reviews mention this hotel is a little run down and tired looking, but this did not have an impact on our holiday. Checking in was quick and the room was spacious and clean if a little dated, it was also very hot due to no air conditioning . The pool was OK and cleaned daily, we did not have an issue with the opening times. We did feel maybe a few more umbrellas would have been good for those who prefer the shade. We were all inclusive and the pool snacks were good although we feel maybe the alcohol was heavily watered down as the measures were huge yet had no effect although the lack of a hangover was appreciated! The food was repetitive and not much choice, we never went hungry but after 2 weeks we just wanted something different. We did know before we went there was not much around the hotel it is in the middle if nowhere a walk to the next town took 40 mins. The entertainment was mediocre, during the day Giovanni made it he was very Friendly and checked on everyone every morning. We did have a good break but feel maybe 2 weeks was too long due to food and location. If you are looking for a short quiet break we would recommend.

I didn't like that 1 week before we called and went to ask if they could change the room for one with a view of the beach and they told us that they would do it the same day we entered and then that day they had no room available and I booked there just because to have a room with a view of the beach for a birthday surprise that I wanted to do. I thought it was very bad of him.

Pros: Great location on a pedestrian street across from a pretty park with lots of cafes and shops. Also close to other attractions within walking distance. The hotel was absolutely spotless in all areas that I visited. In the guest room, the sheets were ironed and the bed made up perfectly. Check in and check out were performed efficiently and professionally. Every employee I encountered was friendly and helpful. I requested a bathtub, and I got one. :-) My room (#311) faced the park, but was very quiet. The windows must be a sound-insulating type. The breakfast was part buffet style (coffee, juice, cereal, yogurt, sliced bread & a toaster oven, jelly, butter and other condiments) and part menu (eggs, meats & cheese, pastries, fruit, etc.) and was quite adequate to insure that you won’t walk away hungry. The bed and pillows were very comfortable. The room had a neutral smell—no dirty scents or perfumed scents. The window opened if you want fresh air. There is also a thermostat for cool or warm air conditioning. There is a restaurant on floor 1 with a bar and comfortable TV lounge. Also self-service coffee, tea and water available 24/7. Electrical outlets and light switches are conveniently located on each side of the bed just above the bedside table. There are comfy extra blankets folded inside a plastic bag on the top shelves of the closet. There is a safe for valuables, but I think you need to get the key from reception, and there may be a charge. The TV had a variety of channels, but seemed to be satellite rather than cable. Limited foreign languages. I saw German, Russian, English and French in addition to Spanish, but only a couple of each. I watched BBC News in English. In general, the Sercotel Principe Paz is an excellent value for the money. Cons: (The “cons” are not complaints, but only meant to be thorough and honest in order to help future guests and hotel management.) There is no passenger or luggage drop off area. You will need to walk at least half a block if you arrive by taxi, or farther if you drive and park your own car. There are several parking garages nearby where you can park for 24 hours for €6,95. The two and only elevators are very small (typical) and very slow, so you may have to wait some time for your turn, or else take the stairs. The water sprayer for the shower in the bathtub leaked. The bathroom mirror was a little rusty on the edges—nothing but a frame needed here. There was a crack in the porcelain lid of the toilet. There were no bags for sanitary napkin disposal. The wooden furniture in room 311 was dated and a little worn. The windows did not lock. There is no coffee machine, kettle, minibar or refrigerator in the room (but you can go to the buffet area on floor 1 and find coffee and some other goodies). There was no bottled water in the room. The poached eggs I ordered for breakfast were cold—very cold. I suppose they were precooked and refrigerated. The breakfast food in general,

We booked this for a 7 night stay via ***********. It was selected as was in a convenient location for our needs. There are positives and negatives: Positives: ＞ Polite, knowledgeable and friendly reception team available 24/7. ＞ Clean room and common areas ＞ Cleaners in alternate days, (albeit early) - so we put the ”Do not Disturb”notice on the door. ＞ Large, comfortable bed ＞ Excellent shower, plenty of hot water. ＞ Air conditioning (but we did not need to use it). ＞ Good kitchen facilities, microwave, fridge/freezer, toaster, coffee machine, kettle. Dishcloth, washing up rush and the towel supplied. Negatves:

We stayed in the hotel for a few nights before a cruise. It’s in an ideal location. 200 metres from the Canteras beach and 400 metres from Santa Catalina bus station which is just beside the cruise terminal. The commercial centre is 600 metres away. There’s a lot of restaurants, bars, shops and supermarkets in the immediate surrounding area. A taxi to the old town is 6 Euros. Rooms are modern, clean, have a free safe, mini fridge, complimentary water & toiletries, and a nice bathroom with powerful shower. A quiet room coupled with comfortable beds and great latex pillows meant we got a good night’s sleep. We prepaid breakfast which offered high quality cereals, cold cuts, cheeses, pastries, breads, fruit and some hot options together with juices and coffee. The hotel has left luggage lockers and a courtesy toilet and shower facilities which we appreciated as we had a late flight. Staff were excellent: professional, knowledgeable, friendly and helpful.

We had booked to stay at a Villa in Puerto Del Carmen for a fortnight but needed alternative accommodation for the first two nights due to flights. We decided on Club Del Carmen. Service from staff was great, very helpful and friendly. Our apartment was very clean and spacious with a great view overlooking the pool with the sea just behind. Club Del Carmen is very eco friendly. Great to have a tap with drinking water in our room. You could use the pool at any time during its opening hours but sun beds had to be booked. You could book a morning or afternoon slot. They said it’s usually one slot per day per room, but if people don’t show up for their slot within 30 mins the lifeguard will look to see if there is space for you. We thought the booking system was a great idea. We ate at the restaurant on-site Baily Bar for one of the evenings, the food was lovely and reasonably priced. We were very happy with our short stay and would look to stay again in the future.

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

Stayed for two nights whilst on vacation exploring Lanzarote, paying a pretty good price for a last-minute booking. The compact hotel is very well located near the centre of Arrecife, on the coast almost directly opposite the Castillo de San Gabriel. There is no parking available at the hotel, although there is a large public 24hr underground carpark near the Arrecife Gran Hotel about a 10-minute walk away (around 30€ for a day and a half). Check in was quick and friendly, despite a late-night arrival. My room was at the back of the hotel overlooking the back streets of Arrecife. The room was comfortable although the décor was perhaps a little old. Good WIFI, but the room had only one free power socket (as the fridge had been unplugged before I arrived). The bed was fairly comfortable, some noise from the street at night, but nothing too loud. My room didn’t have aircon, which wasn’t an issue in October, but maybe an issue in the summer? Breakfast was on the terrace at the top of the hotel giving really good views; and a good selection to food choose from. Overall, a well located hotel to explore Arrecife and the surrounding area, but given the limited facilities at the hotel and lack of parking maybe better for short stays!

We booked this for a 7 night stay via ***********. It was selected as was in a convenient location for our needs. There are positives and negatives: Positives: ＞ Polite, knowledgeable and friendly reception team available 24/7. ＞ Clean room and common areas ＞ Cleaners in alternate days, (albeit early) - so we put the ”Do not Disturb”notice on the door. ＞ Large, comfortable bed ＞ Excellent shower, plenty of hot water. ＞ Air conditioning (but we did not need to use it). ＞ Good kitchen facilities, microwave, fridge/freezer, toaster, coffee machine, kettle. Dishcloth, washing up rush and the towel supplied. Negatves:

I didn't like that 1 week before we called and went to ask if they could change the room for one with a view of the beach and they told us that they would do it the same day we entered and then that day they had no room available and I booked there just because to have a room with a view of the beach for a birthday surprise that I wanted to do. I thought it was very bad of him.

As many reviews mention this hotel is a little run down and tired looking, but this did not have an impact on our holiday. Checking in was quick and the room was spacious and clean if a little dated, it was also very hot due to no air conditioning . The pool was OK and cleaned daily, we did not have an issue with the opening times. We did feel maybe a few more umbrellas would have been good for those who prefer the shade. We were all inclusive and the pool snacks were good although we feel maybe the alcohol was heavily watered down as the measures were huge yet had no effect although the lack of a hangover was appreciated! The food was repetitive and not much choice, we never went hungry but after 2 weeks we just wanted something different. We did know before we went there was not much around the hotel it is in the middle if nowhere a walk to the next town took 40 mins. The entertainment was mediocre, during the day Giovanni made it he was very Friendly and checked on everyone every morning. We did have a good break but feel maybe 2 weeks was too long due to food and location. If you are looking for a short quiet break we would recommend.

We had booked to stay at a Villa in Puerto Del Carmen for a fortnight but needed alternative accommodation for the first two nights due to flights. We decided on Club Del Carmen. Service from staff was great, very helpful and friendly. Our apartment was very clean and spacious with a great view overlooking the pool with the sea just behind. Club Del Carmen is very eco friendly. Great to have a tap with drinking water in our room. You could use the pool at any time during its opening hours but sun beds had to be booked. You could book a morning or afternoon slot. They said it’s usually one slot per day per room, but if people don’t show up for their slot within 30 mins the lifeguard will look to see if there is space for you. We thought the booking system was a great idea. We ate at the restaurant on-site Baily Bar for one of the evenings, the food was lovely and reasonably priced. We were very happy with our short stay and would look to stay again in the future.

We stayed in the hotel for a few nights before a cruise. It’s in an ideal location. 200 metres from the Canteras beach and 400 metres from Santa Catalina bus station which is just beside the cruise terminal. The commercial centre is 600 metres away. There’s a lot of restaurants, bars, shops and supermarkets in the immediate surrounding area. A taxi to the old town is 6 Euros. Rooms are modern, clean, have a free safe, mini fridge, complimentary water & toiletries, and a nice bathroom with powerful shower. A quiet room coupled with comfortable beds and great latex pillows meant we got a good night’s sleep. We prepaid breakfast which offered high quality cereals, cold cuts, cheeses, pastries, breads, fruit and some hot options together with juices and coffee. The hotel has left luggage lockers and a courtesy toilet and shower facilities which we appreciated as we had a late flight. Staff were excellent: professional, knowledgeable, friendly and helpful.

The rooms to the front do have a balcony overlooking the sea, the rooms to the other side of the building have a Juliet balcony overlooking the mountains and the city, which personally, I felt was the poorest capital city I have visited in Spain. The rooms in the middle don't even have a Juliet balcony! I wasn't in them but they surely get all the noise carried out through the inner courtyard, the people on the corridors, talking guests, suitcases carried... The rooms per se are fine, spacious and clean. If you are having to find a hotel in the capital, then this is perfect, otherwise, look a better accommodation place. The breakfast is alright... the coffee is poor quality. There is no pool, but the beach right opposite is great. the wifi is fine to be fair, maybe a bit shaky in the evening when all guests are using it. Out of the staff members, Alex (reception) is the best and the guys at the breakfast bar; but others are not committed to provide a good service to the guests (avoid the reception manager at all costs, she has some attitude issues, especially for this type of business). The worst part of being a city hotel is the location of the garage, which is nearby... but logistically, it's a nightmare.

The apartment is very well located, especially if you are going to carnavals, because in the same square the scene where the most significant events of these parties are held. The hotel is very comfortable and very comfortable. You have to shower mili style and one or the morning and anotherfor the night, because I already tell you that it doesn't give anything. In the reception we were attended Don Ladies, one of them, the oldest was a little, quite dry, the truth, With the pleasantness of the Canary .... the other woman was quite more pleasant and little more, in the school there is a message for two, in which we were ours there were saccharose, there are many apartments that do not have it. A good place to spend a few days, but not to go on holidays.

The service was excellent, both in reception and restaurant, but the services in the facility were a bit unfavorable in the sense that personally, as I was with my pregnant wife, I had a room on the lowest floor the first day, everything was fine because there is an elevator, but The rest of the days they had them out of service, which in a place like that I think can't go wrong. The gym was a bit poor and the only machine that it had did not work well, the impossible parking on the second day was that I was able to get one and pay it to the hotel, when you go to make a reservation you will see a buffet breakfast option for €4 that does not exist lol. The rest all good. I think that services such as the elevator should be guaranteed to keep them in optimal conditions. For the rest all good.

playing tennis

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

Pros: Great location on a pedestrian street across from a pretty park with lots of cafes and shops. Also close to other attractions within walking distance. The hotel was absolutely spotless in all areas that I visited. In the guest room, the sheets were ironed and the bed made up perfectly. Check in and check out were performed efficiently and professionally. Every employee I encountered was friendly and helpful. I requested a bathtub, and I got one. :-) My room (#311) faced the park, but was very quiet. The windows must be a sound-insulating type. The breakfast was part buffet style (coffee, juice, cereal, yogurt, sliced bread & a toaster oven, jelly, butter and other condiments) and part menu (eggs, meats & cheese, pastries, fruit, etc.) and was quite adequate to insure that you won’t walk away hungry. The bed and pillows were very comfortable. The room had a neutral smell—no dirty scents or perfumed scents. The window opened if you want fresh air. There is also a thermostat for cool or warm air conditioning. There is a restaurant on floor 1 with a bar and comfortable TV lounge. Also self-service coffee, tea and water available 24/7. Electrical outlets and light switches are conveniently located on each side of the bed just above the bedside table. There are comfy extra blankets folded inside a plastic bag on the top shelves of the closet. There is a safe for valuables, but I think you need to get the key from reception, and there may be a charge. The TV had a variety of channels, but seemed to be satellite rather than cable. Limited foreign languages. I saw German, Russian, English and French in addition to Spanish, but only a couple of each. I watched BBC News in English. In general, the Sercotel Principe Paz is an excellent value for the money. Cons: (The “cons” are not complaints, but only meant to be thorough and honest in order to help future guests and hotel management.) There is no passenger or luggage drop off area. You will need to walk at least half a block if you arrive by taxi, or farther if you drive and park your own car. There are several parking garages nearby where you can park for 24 hours for €6,95. The two and only elevators are very small (typical) and very slow, so you may have to wait some time for your turn, or else take the stairs. The water sprayer for the shower in the bathtub leaked. The bathroom mirror was a little rusty on the edges—nothing but a frame needed here. There was a crack in the porcelain lid of the toilet. There were no bags for sanitary napkin disposal. The wooden furniture in room 311 was dated and a little worn. The windows did not lock. There is no coffee machine, kettle, minibar or refrigerator in the room (but you can go to the buffet area on floor 1 and find coffee and some other goodies). There was no bottled water in the room. The poached eggs I ordered for breakfast were cold—very cold. I suppose they were precooked and refrigerated. The breakfast food in general,

The restaurant has been renamed and revamped. The gym is brilliant and the air conditioning was very welcome by the end of my workout. The wicker furniture on the Ocean Breeze Terrace needs replacing but does not detract from the overall experience. Some of the entertainment on the Ocean Breeze leaves a lot to be desired as mentioned by a lot of our family and friends. The gardens were the perfect place to hold our Vow Renewal Ceremony and the staff were utterly brilliant, friendly and welcoming. We couldn't have asked for a better venue for our Vow Renewal or a better holiday. Many of our guests were crying when they had to go home. The pool is inviting and the pool activities were great to watch and take part in.

Amazing place Like staying in a Hotel for a fraction of the price. Easy access to all the resorts, the bus which you catch is 180 meters from the Hostel, they also run through the night. The Airport bus you catch about 200 meters in front of the hostel. The town itself has a couple of cafes, we went to the BP Guaza as it catered for Vegetarians and was really nice. We chose the room with a private bathroom. The rooms are cleaned each day, if you wish you can put do not disturb. Excellent free Wi-Fi, we cast our phone to the tv and watched films on poor weather days. At first we went to the resorts to sunbathe, but then we went on the roof terrace they have sun loungers, which throughout the holiday we had to ourselves as nobody else went up there. Lovely and quiet all the time we stayed there, if you kept your window open you could hear traffic but that’s what earplugs are for. And last but not least, a massive thank you to Stephen and his Mum and baby Stephen for making everyone so welcome, you instantly feel part of the family. I wish them all the best for 2023 🎇🎆🎆🎆

Had a wonderful holiday! I've stayed before at Whala!Tenerife previously (last year when it was Marola Portosin) and it didn't disappoint when I returned this year. The studio room is a big space, clean and fresh, with everything you need in terms of kitchen facilities for self catering, and a lovely big balcony. The pool area is pretty and well kept, and the pool itself has lovely warm water and is nice and quiet at the times I was going down for a swim (5:30-6pm each night). The bar and pool closed at 7, but that means that if you want to relax on your balcony on an evening it's very peaceful. The hotel is in an ideal location for me, not in the middle of the nightlife/resorts but within a ten minute walk to the beach, nice restaurants, shops, and also close to a couple of big supermarkets that are useful when you're self catering. In the other direction it is a short walk to Montana Chayofita which has the best view of the area from the top. The staff were all friendly and helpful, and there is somewhere to store luggage upon arrival if the room is not ready, and after checkout. I had a late flight and there was somewhere I could shower and change after a final day on the beach before going back to the airport. Will definitely be booking again next year.

La estancia fueron tres noches. Nos toco la habitación triple que daba a un patio de luces pequeño con la chimenea de la cocina. Tiene aire acondicionados y gracias porque la habitación era un horno del calor que hacia. Esto se notaba nada más entrar en el pasillo que daba a la habitación. En otras habitaciones dobles de mi grupo no pasaba seria porque tenian balcon y tendrian más corriente de aire. En la habitación no habia armario sino un simple perchero ni mesita de noche. La cama es de decir que era muy cómoda , así como la limpieza que la hicieron a diario. En recepción habia una señora encantadora, así como un chico que era super amable y agradable. Teniamos contratado media pensión realizabamos el desayuno y las cenas allí. Y dar nuestra enhorabuena a SOL el camarero y cocinero del Hotel ( el compañero estaba de vacaciones ) , porque estuvo atento a nuestras cenas realizando incluso menús que nos lo comentaba el dia de antes para saber si era de nuestro gusto. Los desayunos con huevos fritos, panceta frita, jamón york, quesos, cereales curasanes calentitos, donuts (buenísimos), tostadas, mieles, y leches variadas ( avena , almendra etc)., todo lo necesario para un desayuno. El hotel es céntrido , cerca de todo. No es lo esperado porque me tocó la habitación con vistas al patio, chimenea de cocina y hasta que el aire refrescaba la habitación hacia mucho calor.

The hotel is located in a small town about 10 minutes drive from the airport and is basically a British tourist. The facilities in the room are very complete, the hotel also has a swimming pool, the front desk service is very warm, you can also help to reserve the terrain. However, it is necessary to pay attention to the prepayment with a bank card, and does not support the cash deposit.

Lovely resort on a golf course at Golf del Sur. The apartments are lovely and very well equipped with comfy beds. Lovely pool area with three pools. Well stocked shop on site. Cannot fault the resort. We have stayed here a few times now and can recommend this resort. We do hire a car which is very useful for shopping and getting out and about but you can get the local bus near to the complex.

I am going to be completely honest as some reviews are dramatic. Rooms- there are a few blocks which some are old and new. We were in the old block on arrival with no air con and just a ceiling fan and not going to lie it wasn’t good. So straightaway we upgraded to the new block the next day but did cost us €150 for the suite room which was lovely no complaints. Check what u book before you get there as I was automatically allocated a room when u book. You can hire a air con machine for €80 Pool area - Lovely area but if you want a sunbed then forget it. People where putting them on the loungers midnight so if your planning an early wake up call for them you need to get up at midnight. It’s ridiculous we sat on the grass for the full week and by about 2pm people were leaving their loungers so we had them anyway. But area is lovely. In all fairness life guard will remove towels if your not there and someone is looking for one which i thought was great. Shop- was not overly expensive in the hotel. The snack bar was reasonably price, toasty and chips €4. Entertainment- not for me same 3 people I think all week and nothing for kids entertainment or kids clubs. Men vocalists is all we saw when we left hotel. Restaurants- some lovely restaurants outside the Italian Napolia I think it was called stunning pizza and the price unbelievable 3 huge pizza and 6 drinks €33 not a lie. Aqua viva does lovely food and the Mexican was lush, Over all for a week holiday self catering we really enjoyed it and I think was reasonably priced for families.

We booked this for a 7 night stay via ***********. It was selected as was in a convenient location for our needs. There are positives and negatives: Positives: ＞ Polite, knowledgeable and friendly reception team available 24/7. ＞ Clean room and common areas ＞ Cleaners in alternate days, (albeit early) - so we put the ”Do not Disturb”notice on the door. ＞ Large, comfortable bed ＞ Excellent shower, plenty of hot water. ＞ Air conditioning (but we did not need to use it). ＞ Good kitchen facilities, microwave, fridge/freezer, toaster, coffee machine, kettle. Dishcloth, washing up rush and the towel supplied. Negatves:

We stayed in the hotel for a few nights before a cruise. It’s in an ideal location. 200 metres from the Canteras beach and 400 metres from Santa Catalina bus station which is just beside the cruise terminal. The commercial centre is 600 metres away. There’s a lot of restaurants, bars, shops and supermarkets in the immediate surrounding area. A taxi to the old town is 6 Euros. Rooms are modern, clean, have a free safe, mini fridge, complimentary water & toiletries, and a nice bathroom with powerful shower. A quiet room coupled with comfortable beds and great latex pillows meant we got a good night’s sleep. We prepaid breakfast which offered high quality cereals, cold cuts, cheeses, pastries, breads, fruit and some hot options together with juices and coffee. The hotel has left luggage lockers and a courtesy toilet and shower facilities which we appreciated as we had a late flight. Staff were excellent: professional, knowledgeable, friendly and helpful.

The apartment is very well located, especially if you are going to carnavals, because in the same square the scene where the most significant events of these parties are held. The hotel is very comfortable and very comfortable. You have to shower mili style and one or the morning and anotherfor the night, because I already tell you that it doesn't give anything. In the reception we were attended Don Ladies, one of them, the oldest was a little, quite dry, the truth, With the pleasantness of the Canary .... the other woman was quite more pleasant and little more, in the school there is a message for two, in which we were ours there were saccharose, there are many apartments that do not have it. A good place to spend a few days, but not to go on holidays.

It is impressive how seriously the hotel takes the 3pm check in policy. The room I was given was the one on the far right and I had to walk a lot in the hotel because it's a huge hotel. There are also two flights of stairs. Didn't the front desk see me with my huge suitcase? Glad he might think I'm young. The gentlemen at the front desk are still very enthusiastic. The room is also big enough. The location of the hotel is also good. It takes about 15 minutes to walk to Yingren Beach. The hotel does not have a parking lot and needs to be parked on the side of the road. The breakfast is very rich.

Modern hotel set on a side street just 100m from the excellent beach & promenade. We stated 7 nights on a bed & breakfast basis. The room was large with very nice bathroom and included tea/coffee facilities, air con and safe. The double bed was two large singles together which is now unfortunately more common throughout Europe but we loved the crisp white cotton sheets and the two different types of pillow. Our room was on the 5th floor to the front over looking the street but we had minimal noise. The hotel was immaculately clean in all areas and we had fresh towels each day. There was a sun terrace on the top floor with modern sun loungers available. Breakfast was sufficient with an acceptable level of choice but I would have liked the three hot choices to be cooked more often as they can sit in a hot tray for a prolonged period. All of the staff were excellent in manner and efficiency. The new shopping centre at the end of the promenade is within walking distance and there is a second shopping centre available 1000m at the opposite end of the hotel street from the beach where the cruise liners dock. This a great value hotel in an outstanding location with fantastic access to the promenade (flat location) and beach, highly recommended for a winter break, we shall return.

These apartments are in a great location near the beach, plenty of good restaurants in the area and a supermarket a couple of minutes walk up the road. The apartment was clean and modern, a bit smaller than I expected but comfortable. However there was two problems with the apartment, the sound proofing is rubbish and there was a distinct smell of stale smoke, smoking on the balcony with the doors open will easily allow the smoke to enter the apartment. There was a great combination shower with plenty hot water and the staff were very helpful.

Just had a week at club vista serena and it was a wonderful experience from start to finish. The apartment was excellent and exceptionally clean. We had a first floor apartment, the patio area was great to just relax, it had a sun shade which was a bonus! The pool area was very clean and well maintained. The Venice Pool bar is also excellent and reasonably priced, the staff are very friendly and nothing is too much trouble. The food is fantastic! All the staff at club vista serena were most welcoming and friendly and nothing is too much trouble. The apartment was cleaned daily. I really can't think of anything negative about club vista serena. I would definitely return without hesitation.

The location is excellent, just beside the most lively beach in Las Palmas, there is nothing nearby. The nearest bus stop is just two steps away. The bus on the island is very developed. It is very convenient to go anywhere. The hotel is on the left. A large supermarket, daily necessities, fruit is still very cheap, it is closed at nine o'clock, pay attention in advance, because it is very close to the beach, swimming and sun is also very convenient. The room is very spacious, the two of us have anything to put, the bed is not too narrow, the bathroom is very spacious, and the cleaning is very clean The front desk is very welcoming and will say hello every time you enter or leave the hotel. There are not many types of breakfast, but there are some, fruit and meat, various bread, egg, ham, sausage, coffee juice, it is worth mentioning that there are freshly squeezed juice and yogurt, very good to drink The hotel has two terraces for sunbathing and the scenery is great. There is also a dj performance at night, but unfortunately it has not been completed. The hotel also offers free parking, which is very convenient for people who rent a car around the island. The only thing is that not all rooms are sea views. We stayed at the interior this time, but fortunately there is a terrace. When booking, remember to note the sea view room, and there is a strange smell in our room. It’s basically gone for a day.

Great choice for solo travelers amazing breakfast kind and friendly staff they speak very well English and are very kind to answer questions cleaning is amazing they need a rise for that job! I will definitely chose again The only thing could be improved was noice cancelling in the rooms coming from traffic outside and then having a bath rope also was missing