EL Nido Villas

The facility itself is nice but for the my version of a 5 star rating the resort would need to meet the standard of Peninsula Tokyo or the Park Hyatt in Kyoto. Unfortunately the facility doesn’t not meet that standard. What will make up for the lack of the amenities, cleanliness and attention to detail is the service provider. From the front desk to the waiter and waitress, to the cleaning Male/ladies, the service staff will go above and beyond to meet your needs. Last draw back is the sand flies (nik nik as the locals refer to them) are pesky little suckers….literally which makes one hesitant to enjoy the beautiful beach on the resort…which then leads to you missing the beautiful sunrise and sunset that one would expect in paradise. Over all, yes i would gladly return to this facility. It is probably the best on the island but I cannot on good conscience say the this is a 5star resort.

Good wstay overall, a few hiccups here and there but staff were doing their best to deliver quality services, no major issues. We stayed at the ocean view room which is fantastic to wake up with morning view or sunset view. They could have done better to make sure the room is ready at check in time. Restaurant food was actually really tasty and well done, highly recommend to spend at least a lunch and dinner at the hotel. Airport transfer was also comfortable and staff didn’t mind stopping us at the locations on the way. I also booked island tours at the hotel which was made easy and quick, no hassle looking for one outside.

I have picked resort for its location and for experience to stay at the beach hut. And it was truly amazing time chilling on your veranda’s comfy chair surrounded by palm trees and the sound of crashing waves. As for the overall experience, the resort is definitely not a 5* star resort. Amenities are pretty basic, over-washed beach towels, cheap cutlery, unexciting breakfast, the core infrastructure a bit rundown down, food is average and overpriced. Staff is friendly and ready to attend to every need of yours, but are the some time not there when you need them. Had stayed at lagoon hut #14 and had a constant traffic of passing stuff or guests. So not so much privacy as you would think. Caution. Only lagoon huts facing the beach (first row) get to use the beach sun loungers. The rest of the guests need ti use swimming pool lounges.

The resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around. The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time. The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average. Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.

A real mixed bag here, the location is good and the rooms are large, clean, beds comfortable and the ac works well. The staff are friendly. Those are the positives. The food, breakfast in particular is atrocious for a hotel in this price range the restaurant staff idle about playing on their phones. The rooms were cleaned very late in the day on several occasions. The internet is weak from the rooms.Whilst the front desk staff are friendly they are pretty clueless and on wanting to escalate certain issues I am told that the management are based in Puerto Princessa. With good management and a complete overhaul of the menu and some internet boosters this could be a great hotel.