How to Fill Malaysia Digital Arrival Card (MDAC) 2026? Rules & Requirements
By Bethy
June 1, 2026
Planning a trip to Malaysia? Learn how to fill out the mandatory Malaysia Digital Arrival Card (MDAC) online, check entry requirements, and avoid common border mistakes.
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Do I Need to Fill in the Malaysia Arrival Card (MDAC)?
Yes. If you are a foreign traveler entering Malaysia, completing the MDAC is a mandatory immigration requirement. You must fill it out online before you land or arrive at the land/sea borders. However, the Malaysian government grants a few specific exceptions. You do not need to fill out the MDAC if you are:
- A citizen of Singapore.
- A holder of a Malaysian Permanent Resident (PR) status or a valid Long-Term Pass.
- A holder of a Diplomatic or Official Passport.
- A Brunei General Certificate of Identity (GCI) or border facility holder.
- A Thailand Border Pass or Indonesian Cross-Border Travel Document (PLB) holder.
- A transit passenger remaining airside without passing through immigration.
If you don't fit into these categories, you must submit your MDAC. For instance, If you are an Indian passport holder, you absolutely need to fill out the MDAC. Even though Malaysia allows visa-free entry for citizens of India for short holiday stays, completing the digital arrival card online remains a strict, mandatory requirement before boarding your flight.
What Is the Malaysia Arrival Card (MDAC) and How Does It Work?
The Malaysia Digital Arrival Card (MDAC) is a secure electronic entry form introduced by the Immigration Department of Malaysia. It completely replaces the old, traditional paper landing cards that airlines used to hand out mid-flight.
What Can It Do and How Does It Work?
- Pre-Screening: It acts as a digital checkpoint, allowing border security to pre-verify basic visitor data before you physically arrive.
- Speeds Up Clearance: By submitting your passport, travel, and accommodation details beforehand, your profile is already live in the immigration database.
- Unlocks the Autogates: For eligible travelers from 63 countries (including the US, UK, Australia, Germany, Japan, and South Korea), a successfully submitted MDAC allows you to bypass manual queues and use the lightning-fast automated e-gates at Kuala Lumpur International Airport (KLIA Terminal 1 & 2).
How to Fill & Submit Malaysia MDAC Online
How to Fill & Submit Malaysia Arrival Card (MDAC) Online Source: MDAC Malaysia
The MDAC application is 100% free, official, and online-only via Malaysia’s immigration portal. No third-party agency processing is required. Follow these official steps for error-free submission :
Step 1: Prepare & Disable VPN
Most VPN IP addresses are blocked by the official MDAC system. Turn off all VPN, proxy, or network masking tools before accessing the portal to avoid connection failures . Prepare your passport, travel itinerary, and accommodation details in advance.
Step 2: Access the Official MDAC Portal
Visit the only legitimate official website: imigresen-online.imi.gov.my/mdac/main. Avoid fake third-party websites that charge service fees .
Step 3: Register or Log In
New users register with a valid personal email address and complete email verification. Returning travelers can log in directly with existing credentials .
Step 4: Fill in All Mandatory Fields Accurately
Complete the form with passport-matched information only (no abbreviations or nicknames). Required fields include:
- Personal details: Full legal name, nationality, date of birth, gender, contact number
- Passport details: Passport number, issue country, expiry date (minimum 6-month validity required)
- Travel details: Arrival date, entry mode (air/land/sea), flight/vehicle number, departure country, intended stay duration
- Local accommodation: Full valid Malaysia address (hotel name, street, city, postcode; private residence or institutional address is also acceptable)
- Visit purpose: Tourism, business, study, medical visit, or official visit
- Health & travel declaration: Recent travel history and current health status
Step 5: Review, Submit & Save Confirmation
Double-check all spelling, dates, and passport information (errors cause clearance rejection). Submit the form instantly, then download and save the MDAC confirmation receipt (digital or printed copy) for immigration checks .
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When Should I Apply for the Malaysia Arrival Card?
Source: MDAC Malaysia
You must submit your MDAC within three (3) days prior to your arrival in Malaysia.
For example, if you are arriving on a Thursday, you can submit the form anytime starting from Tuesday. Do not submit it earlier than this 3-day window, as the system will not register your arrival date accurately.
Requirements for Entering Malaysia (MDAC & Immigration)
To prevent any stressful hiccups at the border checkpoint, it is highly useful to look closely at the precise checklist required for both your digital submission and physical immigration clearing.
1. Requirements for the MDAC Submission
To successfully complete the online form, you only need a few pieces of information ready on your device:
- A valid passport (with details matching your travel document perfectly).
- Your confirmed flight, bus, or cruise details (including transport numbers).
- A valid email address to receive your digital registration receipt.
- The name and complete address of your hotel, resort, or host house in Malaysia.
2. Malaysia Official Entry Requirements at Immigration
When you face the immigration officer at the manual counter or step up to the e-gate, the MDAC alone is not enough. You must satisfy the holistic legal border checks. Here is your ultimate checklist:
- Valid Passport: Your passport must possess at least 6 months of validity from your exact date of entry into Malaysia.
- Onward or Return Ticket: You must present a confirmed, valid ticket out of Malaysia (back to your home country or onto a third destination).
- Sufficient Funds: You may be asked to prove you have enough financial means (cash, credit cards, or bank statements) to sustain yourself during your declared length of stay.
- The Correct Visa Status: Depending on your country of citizenship, you must possess the correct entry clearance. For instance, citizens of India enjoy a special visa-free exemption policy for tourist stays of up to 30 days; however, Indian travelers must still present their confirmed return ticket and a completed MDAC to clear immigration successfully.
Compare MDAC with eVISA and Visa on Arrival
To help clear up any confusion about the paperwork you might need, study this comparative breakdown:
Document Type | What Is It? | Do I Need It? | How/When to Get It |
MDAC (Arrival Card) | A mandatory digital registration form used to track and process traveler itineraries. It is not a visa. | Yes, required for almost all international tourists, regardless of nationality. | Online within 3 days before arriving. Free of charge. |
Visa-Free Entry | An automatic waiver allowing certain nationalities to stay for 14, 30, or 90 days without a visa. | Depends on your passport. Many countries (like EU nations, US, ASEAN, China, and India) enjoy visa-exempt tourist stays. | Granted automatically at the border upon presenting your passport. |
eVISA / Regular Visa | A formal entry permit required for nationalities that do not have a visa-waiver agreement with Malaysia. | Required only if your specific nationality does not qualify for visa-exempt entry. | Must be applied for online via the official eVISA portal before starting your journey. |
Visa on Arrival (VOA) | A specific emergency/short-stay visa category issued directly at the border for very specific target groups or overland routes. | Rarely used by standard tourists now due to the widespread availability of the online eVISA. | Acquired directly at designated entry ports for a fixed fee, provided you meet strict criteria. |
Tips and Common Mistakes When Arriving in Malaysia
- Mistake 1: Confusing the MDAC with a Visa. Many travelers submit the MDAC online and assume they do not need to check visa requirements. If your passport requires an eVISA to enter Malaysia, you must acquire both the visa and the MDAC.
- Mistake 2: Typing Errors on Passport Numbers. If there is a single digit mismatch between your passport book and your MDAC confirmation PDF, the automated autogates will reject you, and you will be sent to the back of the manual immigration queue. Double-check your numbers!
- Mistake 3: First-Time Autogate Snags. If your country is eligible for the automated e-gates, keep in mind that on your very first visit to Malaysia, immigration protocols often require you to go through a manual counter first to register and verify your physical biometric fingerprints. On subsequent entries, you can head straight to the autogate.
- Mistake 4: Carrying Excessive Unreported Cash. If you are carrying cash or monetary instruments equivalent to USD 10,000 or more, you are legally required to declare it on arrival at customs. Failing to do so can result in heavy fines or seizure.
[10% Off] Malaysia Hotel Recommendations
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Kuala Lumpur Hotels
5 star
Very Good1726 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.42km from city centre
I really appreciated having a water dispenser, allowing me to drink water freely. Its proximity to the Twin Towers made it convenient for sightseeing and getting around. However, it was a bit disappointing that I couldn't see the Twin Towers from the room I stayed in this time. It would have been even better if I had a room with a view of the Twin Towers.
The bathroom was spacious and comfortable, and the amenities were excellent.
The food was delicious, but the variety wasn't extensive, with only about 3-4 main dishes. I stayed for several nights, and the chicken main dish was the same every day, so it would have been nice to see more variety with daily changes.FromBRL 286
Very Good1350 Reviews
Kuala Lumpur City Centre Kuala Lumpur|1.14km from city centre
A beautiful hotel but a mediocre experience. Maybe the hotel could consider changing the ceiling light bulbs in the room to brighter ones and there are not enough of them. The TV was malfunction but I did not make any report because I only stayed for one night. However, shouldn't the responsible party check the TV first before ”opening” the room to guests? The air conditioner also took a very, very long time to cool even though it was set to the lowest temperature from the moment I got into the room. The shower water on the other hand, I had to wait a long time to get hot even though it was turned to the left (for hot water). However, the breakfast buffet was delicious and varied. The hotel decoration is also very beautiful with a classic theme.FromBRL 300
Very Good572 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.87km from city centre
Our stay at The Face Suites Kuala Lumpur was truly one of the highlights of our trip. From the moment we arrived, we felt welcomed by the friendly staff. The suite was spacious, clean, and perfect for our family, with breathtaking views of the city that we enjoyed every day.
My son especially loved the infinity pool, and it was such a joy creating special family memories together. After a full day of exploring Kuala Lumpur, coming back to a comfortable and peaceful room made all the difference.
Thank you, The Face Suites, for making our stay so enjoyable. We left with wonderful memories and will definitely choose to stay here again when we return to Kuala Lumpur.FromBRL 312
Great3919 Reviews
Kuala Lumpur|1.52km from city centre
This hotel is popular even with locals. The breakfast offers a rich variety of flavors, the room is clean with direct drinking water, and all facilities are complete. The swimming pool is currently under renovation, but guests can use the infinity pool on the 25th floor of the neighboring building. The location is also excellent; within a few minutes' walk, you'll find numerous shopping malls, supermarkets, the Lot 10 Hutong food court, and Jalan Alor. It's only about a 10-odd MYR Grab ride to Merdeka Square, Petaling Street, and the Petronas Twin Towers. The MRT is just a few minutes' walk away, and the 1 MYR bus stop is right across the street. There's also a 'Durian Brothers' nearby that serves delicious cream buns.FromBRL 422
Very Good2613 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.88km from city centre
I booked the Pullman Kuala Lumpur City Centre for F1 during the National Day holiday, knowing it would be late and hotel prices would be heavily inflated. I chose this Pullman after extensive research and comparing many reviews. However, right after booking, prices kept dropping due to the Indonesian haze… frustrating 😓.
The hotel itself is an older upscale chain with a certain sense of history. The facilities are quite dated; the overall decor, air conditioning, hairdryer, and iron all show their age, but they are maintained relatively cleanly. Noise is a major issue: 1) There's a construction site right outside the hotel. 2) The door gaps are very wide, offering no sound insulation (and I was given a room near the elevator, so I could hear people checking in late every night). 3) The air conditioning unit is old and makes a clunking noise when operating.
There are still some positives: The buffet breakfast offers a good variety and tastes decent, and there's plenty of seating, so you rarely have to queue. There's an outdoor pool and gym on the 10th floor, both well-maintained. The location is also quite good; Pavilion is just across the road, but note that you can't just walk straight across as there's no crosswalk. You have to walk about 300 meters to use the pedestrian bridge (the same bridge also leads directly to the Petronas Twin Towers).
Overall, it's decent. Shopping and dining in the vicinity are well-covered. However, the value for money significantly drops during holidays. If you can get it for a few hundred during off-peak times, it would be excellent value, given its prime location.FromBRL 457
Business travel
Very Good1282 Reviews
China Town Kuala Lumpur|2.15km from city centre
We booked this hotel based on the reviews but it was different from what we expected. We stayed there for a week and unfortunately, our initial room was right next to the elevator and had no windows. It was extremely noisy and we could hear everyone passing by in the hallway. Eventually, they moved us to another room which was a bit quieter.
Cleanliness was just okay, not great. We had to ask housekeeping to change the bedsheets because they were stained, and the bathroom cleanliness was also average. Although the staff were friendly, they weren’t very professional in handling complaints. When we raised our concerns, the response was basically, 'It is what it is.'FromBRL 100
Very Good2871 Reviews
Kuala Lumpur|1.62km from city centre
The hotel's location is actually pretty good; it's not far to KLCC by taxi. The rooftop pool and restaurant also have a nice ambiance.
However, there are a few things I need to complain about:
1. With about 20 rooms per floor on 25 floors, there are only two elevators. Waiting for 10-odd minutes for an elevator every time is really annoying.
2. The room curtains don't block out light well. There's a big gap between the curtains and the window, so it gets very bright in the morning.
3. In the bathroom, the shower and sink water pressure is too strong, splashing everywhere.FromBRL 141
Very Good589 Reviews
Kuala Lumpur|1.15km from city centre
Hotel Review
Location: Excellent—just across the road from Kampung Baru food area, very convenient for foodies.
Check-in: Allowed early check-in at 1:30 PM despite 3 PM standard time due to room availability. Much appreciated.
Staff: Special mention to the staff member resembling celebrity singer Hafiz—excellent service, kept everything smooth and entertaining. Kudos.
Room (1619):
Connecting room arrangement was inconvenient; needed to prop the door open (1619,1620)
TV in father's room not functioning (1618)
Major issue: Strong sewage smell in bathroom—disturbing and needs immediate attention
Toiletries: Initially not refilled—no lotion, body wash in my room; no shower gel or conditioner in dad's room. Staff replaced with hand-packed amenities. Appreciated the gesture.
Food & Dining:
Breakfast buffet: RM37.10—excellent value; surprisingly good nasi goreng (first time I enjoyed it)
In-room dining: Nasi Goreng Tamu was good, but sambal prawn was too sweet
Hotel breakfast preferred over outside options—area dominated by nasi padang, which isn't to our taste
Overall: Okay stay. Responsive service on toiletries and excellent staff, but bathroom odor and room setup issues need fixing.FromBRL 227
Very Good1474 Reviews
Kuala Lumpur|1.99km from city centre
The room is spacious and clean. Perhaps our room is not facing the main road, we do get peaceful night rest (love it).
As we booked the executive club, we were entitled to the club benefits, where we enjoyed ourselves every evening with great snacks and drinks, served by Audray. He is cheerful and attentive. He is always ready to clear the table in a timely manner, and make sure we get the help we need.
In the morning, you can choose to have breakfast at level 3 cafe with a wider range of food choices, or you can choose to have a quiet breakfast in the lounge, served by White. Even though the food choice is lesser compared to the cafe, the food was yummy and sufficient.
The swimming pool is small, enough if you just want a quick dip. I am not a gym person, but it is available.
This hotel is connected to lalaport by bridge. Is convenient and easily accessible.
BTW there is this massage opposite - Asia Oasis. They provide a 10% discount to Furama staying guests.FromBRL 178
Great1487 Reviews
Kuala Lumpur|1.4km from city centre
Firstly, no deposit was required for check-in.
Secondly, the hotel booking wasn't last-minute; I had requested a high-floor, king-size bed, and no end-of-corridor room in advance. To my surprise, none of these requests were met. We ended up with twin beds on the 5th floor, and both rooms were at the very ends of the corridor – essentially two 'tail' rooms. The curtains couldn't be opened because they faced directly into someone's apartment, offering a clear view. On the day of check-in, we were traveling from Langkawi back to Kuala Lumpur, and after a tiring journey, both the elderly and children were exhausted, so we just let it go.
In one of the rooms, one of the two key cards wasn't activated, so we couldn't enter the room.
The hotel's location is good, very close to Pavilion. It's convenient to buy chocolates at Sungei Wang Plaza across the street, and there's a large Watsons downstairs in Isetan.FromBRL 236
Family friendly
Very Good787 Reviews
Kuala Lumpur City Centre Kuala Lumpur|1.97km from city centre
The hotel was wonderful. The room was clean, comfortable, and well-maintained. The staff were friendly, polite, and always ready to help. The location was convenient, making it easy to get around. I had a very pleasant stay and would definitely recommend this hotel to others. I would be happy to stay here again!FromBRL 251
Very Good2323 Reviews
China Town Kuala Lumpur|2.37km from city centre
The hotel's location is excellent, just a stone's throw from a major transportation hub, Pasar Seni station, which is a big metro interchange. Kuala Lumpur Railway Station and Pasar Seni Bus Hub are also nearby. Everything is connected by pedestrian walkways, which is very convenient. The hotel is located in Chinatown. Two famous Kuala Lumpur markets, Central Market and Petaling Street Market, are right next to it. Check-in was very quick. I liked the lobby with its stained-glass windows. I stayed on the 10th floor in room 1006. The view from my window was amazing, overlooking the Merdeka 118 tower and the famous Sri Mahamariamman Temple (where I unexpectedly stumbled upon an Indian wedding!). The room looked smaller than on the website, but it was cozy enough. It had everything necessary, including complimentary bottled water, tea, coffee, creamer, and sugar. The towels could do with being replaced. Hot water was always available, and there was shower gel and shampoo. Housekeeping was by request; you just needed to inform the reception. Since breakfast wasn't included in my rate, I had breakfast at the Mango Cafe in the hotel on the ground floor. The menu was limited, buffet-style, but I always found something to eat, and the coffee was good. Breakfast cost 22 ringgit and was served until 10:30 AM. The hotel's laundry service wasn't working as the machines were broken, but there's a paid 24/7 laundry service right across the street where you can wash and dry clothes, which is what everyone did. There are plenty of cafes and grocery stores (7-11, KK) nearby. Attractions are within walking distance, so you can take an evening stroll. The area feels safe, although there are harmless homeless people on the streets. Directly behind the hotel is a bus stop, which is stop number 17 Central Market on the Garden Route (Blue Line) of the KL Hop-on Hop-off tour bus. So if you decide to take this tour, you can catch the bus right outside the hotel. As I said, the hotel's location is simply ideal. I highly recommend this hotel to everyone.FromBRL 160
Very Good5504 Reviews
Kuala Lumpur|2.33km from city centre
As usual, this is one of the best hotels for a great stay. Attached to Sunway Putra, it offers a variety of food and shopping outlets. Just a few steps away, the WTC LRT station connects us to attractive places in Kuala Lumpur and other shopping areas. Next to the ground-floor lift is a new restaurant and bakery offering Western food and a variety of delicious breads and cakes. The prices are moderate, and the food is high quality and good value for money. Highly recommended, and you should try it.FromBRL 250
Great1135 Reviews
Kuala Lumpur|1.03km from city centre
The hotel was really clean and lovely! The room was massive and gave us so much room to relax and feel comfortable. The breakfast each morning was great, we really loved the egg station. The pool was really beautiful, and we enjoyed seeing the city skyline from the pool. The hotel staff were very friendly and helpful to us, and made our stay very comfortable. The location is excellent, and we were able to walk to pavillion mall, and the street night market very easily. There was also very convenient 7-eleven right downstairs and a number of places to eat right outside. This hotel is excellent and will definitely be staying here next time we are in KLFromBRL 400
Very Good1589 Reviews
Sri Hartamas Kuala Lumpur|6.19km from city centre
Room fine. Reception staff indifferent. Came back three weeks later and 1 of 2 treadmills still out of order. Breakfast okay. Main restaurant expensive and average quality. May consider alternate lodgings next time.FromBRL 203
Hot spring
Outstanding2 Reviews
Kuala Lumpur|2.12km from city centre
The Lucentia Residence Bukit Bintang is an ideal spot for travelers wanting to discover the city. Visitors to Kuala Lumpur will find that the Lucentia Residence Bukit Bintang is a fantastic accommodation choice. With Raja Chulan (MR7) just 1km away and Sultan Abdul Aziz Shah Airport only 17km away, transportation is very convenient. The closest major public transportation, Hang Tuah Metro Station, is only 400m away. With WOW Plaza (South entrance), Chong Wan Xian Shi Temple and Berjaya Times Square Theme Park all within a short distance, there is no shortage of things to do in the area. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate. Very Good2377 Reviews
Kuala Lumpur|1.64km from city centre
Room was dirty with stains as you can see from my pictures and the mattress definitely needs to be changed and the bed was very small. Didn’t have a good sleep at all. I have stayed many time at Hilton in the uk and it’s my top choice but KL disappointed me. My wife asked for paratha at breakfast as it was finished but she never got them and kept waitingFromBRL 144
Very Good614 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.49km from city centre
Got a smaller room this time - dorsnt come with a work table. Room is a bit dated. Food selection is ok. The plus points are how close the hotel is to everything, yet still maintaining quietness and isolation. The pedestrian bridge will bring you to bukit bintang area and parts of klcc. Have always stayed in impiana - but lately realized it has gotten a bit more pricey.FromBRL 408
Very Good3589 Reviews
Golden Triangle Kuala Lumpur|1.6km from city centre
Overall, I was satisfied with my stay, especially because of the strategic location, which is close to the Medan Tuanku Monorail station, convenience stores, and plenty of restaurants.
However, the room cleanliness needs improvement. There were clumps of hair in the toilet, black stains on the pillowcase, and many cigarette butts left by the window.
I also asked the receptionist about parking, but was told that the hotel parking was full, so I had to park in front of the hotel and pay DBKL parking fees. It would be better if the hotel could provide more parking spaces for guests.FromBRL 111
Very Good734 Reviews
Kuala Lumpur|1.22km from city centre
Convenient location and close to the main attractions, although the roads are very narrow if you’re driving.
The parking information is misleading. The photos show automated/mechanical parking, but the hotel doesn’t actually have it. There are only a few free parking spaces in front of the hotel on a first-come, first-served basis. If they’re full, you’ll need to park at the open car park opposite for RM15 per entry.
The room looked clean at first, but there was quite a bit of dust beside the bed, a pin on bedside (which could be a safety hazard), and some stains on the bedsheet. The bathroom was clean.
Soundproofing is poor, and the hair dryer in my room wasn’t working (though I forgot to inform the staff).
On the bright side, the staff were very friendly and helpful throughout the stay.FromBRL 129
Gym
Great845 Reviews
Golden Triangle Kuala Lumpur|1.23km from city centre
My top choice for business trips to Kuala Lumpur! I've stayed here three times now, and the hotel lobby staff even recognize me. The main reason is the convenient location – there are plenty of food options near the hotel, and you can walk to the Petronas Twin Towers. The hotel staff are all very enthusiastic and provide excellent service, and the rooms are clean and comfortable.FromBRL 377
Very Good967 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.89km from city centre
Location is good. It’s about a 5-minute walk to Bukit Nanas Monorail. The room was great, and the washing machine and dryer were both functioning well. They also provided detergent, which was a nice touch.
I stayed in the single room while my parents stayed in the master bedroom. Overall, everything was great except for a very long/non-stop “beeeeeeeep” sound, especially at night.
For people who are sensitive to noise, this might be quite annoying, as it was for me. I’m not sure where the sound came from, but I could only hear it when I was in my room, not in the toilet. Maybe it was coming from the air conditioner. When I switched the aircond off or set the temperature around 23–24°C, the sound disappeared. However, when I set the aircond to the coldest temperature, the beeping sound came back.FromBRL 245
Very Good70 Reviews
Kuala Lumpur|1.48km from city centre
TLDR: Ceylonz is a great hotel, but the provider (Five Senses) is not. Book a different provider if you want to stay at Ceylonz.
(Trip.com does not let me post videos, refer to the pictures below)
Initial room conditions:
When we first entered the room we encountered these things:
- Leftover jacket from the previous guest(?)
- stains on the chairs
- water stains on the wardrobe
- dead ants in the wardrobe
- a flickering light
Service:
Because we chose to stay for 7 nights, we had a 1 free make-up room offered to us which we appreciated. However when we flagged up the issues we found on the first day, they gave us a make-up room on the second day and consumed our free make-up room without our choice. We wanted to use it in the middle of the trip like the 4th day. Because of this we had no toilet paper, tissue box was empty, towels were not replaced.
After the 2nd day, they no longer replied to our texts when we enquired about using the sports lounge, requesting a makeup room, getting more toilet paper. Very bad service.
After their make-up room, they removed the jacket and cleaned the seat stains, but they did not fix the light or clean the dead ants in the wardrobe. We understand fixing a light might not be possible but the ants were easily removable and we did it ourselves after they left. It felt like they were cutting corners as they also did not replace our tissue box, clean the dead ants or clean the water stains on the wardrobe.
Ceylonz:
The hotel comes with
- nice pool,
- 2 gym rooms with great views,
- a minimart at the ground floor,
- amazing location, walking distance from Bukit Bintang's Pavilion
Room:
- the amenities provided are not the same for every room, the last time we came there was a water dispenser and pull-out kitchen, this time there isn't (same five senses at ceylonz, same room type)
- spacious
- tall ceiling
- well equipped
- bay window
- the walls are relatively soundproof so you cannot hear other rooms but the door is not and the hallway is very audible from inside the room, we can hear people chatting, checking in, pulling luggages
Bed:
- not soft, hard bed with springs
- pillows and blanket is okay
- uncomfortable bed
We would have given this place a glowing review if they:
- Stuck to their 1 complimentary makeup room offered
- service: replied to our enquiries at all after the 2nd day
- better room cleanliness/make-up room diligence: cleaned the dead ants and the water stains on the wardrobeFromBRL 160
Great3103 Reviews
Kuala Lumpur|8.08km from city centre
Had a really nice stay at M Resort Hotel! The hotel itself is beautiful, clean and comfortable, but what I liked most was how friendly and helpful all the staff were.
Check-in and check-out were both smooth and the service was great throughout our stay, from the front desk to the F&B team. Everyone was so welcoming and attentive.
The breakfast buffet was definitely a highlight for me, there were so many choices that I didn’t even know what to eat first 😂
Also went to the pool and gym during the stay, and both were great. The facilities were clean, well-maintained and comfortable to use.
One small thing that really made my day was the gentleman at the pool. He greeted me so happily with a “Good morning” and honestly, it was such a simple gesture but it really put me in a good mood and made my morning start better 😊
And not to forget, I received a complimentary birthday cake from the hotel yeay 🎂 Such a sweet gesture and definitely made my stay feel extra special. 🥹
One small thing that I think could be improved is the response time from the housekeeping team. On my first day, I waited quite a while for a sejadah to be delivered and on the second day, the laundry bag also took quite some time to arrive. I understand that the team may have been busy, or short of staff ? but hopefully this can be improved in the future.
Overall, really enjoyed my stay here. Great hotel, great service and genuinely friendly staff. Would definitely come back again!FromBRL 403
Very Good540 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.22km from city centre
The service at Four Seasons Hotel Kuala Lumpur is truly second to none. Their genuine commitment to ensuring our comfort made us feel truly valued as guests. This is exactly the level of service one would expect from a world-class five-star hotel.
The room itself is excellent, and we were pleasantly surprised when we returned from dinner to find that the room had been serviced again. Most hotels provide housekeeping only once during the day, but Four Seasons went the extra mile. They even thoughtfully placed bottled drinking water and glasses beside our bed, a small gesture that made a big difference. Their attention to detail and dedication to guest satisfaction are truly impressive.FromBRL 1,909
Swimming pool
Great2124 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.58km from city centre
Booked a staycation here specifically to catch the Pokémon 30th Anniversary event at KLCC Park, and the location could not be more strategic! Easy access to KLCC, plus they even provide a buggy service directly to the mall.
The room was clean and well-equipped, but the highlight was definitely the view. It was absolutely majestic overlooking KLCC. Watching the Pokémon drone show right from our room window was an unforgettable experience, and the kids enjoyed every second of it!
Since we spent most of our time out catching Pokémon, we didn't get to visit the pool. But honestly, no complaints at all because the room had a bathtub, which kept the kids super happy!
Food-wise, everything was on point:
Club Lounge: Chefs were quick to refill the spread even though it was super busy.
Gobo Chit Chat Restaurant: The breakfast buffet spread was good and more than enough to start the day.
A special shoutout to the male staff at the Club Lounge reception during our check-in. Excellent service from check-in to check-out! He constantly checked on us to make sure our family was comfortable and enjoying the food. I forgot to catch his name, but thank you so much for taking such great care of us!
Would have easily been 5 stars, but deducting 1 star because the bathroom door in Room 2805 couldn't close properly, which was really annoying. Still a fantastic stay overall!FromBRL 691
Great2467 Reviews
Kuala Lumpur|1.29km from city centre
This is an established luxury hotel, centrally located in the business district. It's directly opposite Pavilion Mall, and close to Lot 10, Starhill, and Jalan Alor, among other malls and attractions. However, it's a bit of a distance from the Petronas Twin Towers, so you'll need to take a taxi.
Overall, the hotel is great. I didn't find the decor outdated; instead, it has a subtle sense of luxury. The service attitude was excellent. Even though I initially didn't realize tipping was expected, the service remained attentive. I later observed that the hotel staff maintain the same helpful and enthusiastic attitude towards carrying luggage, regardless of whether they receive a tip or not.
While the breakfast selection isn't vast, it has everything you'd need. They even had jackfruit among the fruits, and the special Indian roti canai was also very good.FromBRL 686
Very Good1151 Reviews
Kuala Lumpur|1.1km from city centre
This is truly a five-star hotel. I was very satisfied with the facilities and the staff's service. My room was on the 13th floor; it was spacious and comfortable, offering a relaxing atmosphere. The bathtub was a nice touch. Located in the heart of Bukit Bintang, right next to Pavilion and other commercial facilities, you can enjoy dining and shopping without having to walk in the heat. However, it's naturally lively around here until late at night. This might have been especially true since it was the special weekend before Independence Day.FromBRL 580
Very Good1009 Reviews
Kuala Lumpur|1.74km from city centre
Though our Premier room was big in size, it was not efficiently layout with bed facing the entrance door directly. Though we were at 32nd storey, the room faced a tower under construction. Fortunately upon request, we were given another room on the 43rd storey the next day, though it was a 'downgrade' to a Superior room. Thanks to the friendly front desk lady who helped us with the room change. CheersFromBRL 374
Very Good623 Reviews
China Town Kuala Lumpur|1.96km from city centre
The location is great, not far from various metro stations, and you can walk to Central Market and Merdeka Square. There are plenty of restaurants nearby, which is very convenient. The hotel staff are very friendly and helpful. Rooms facing the road can be a bit noisy due to car traffic.FromBRL 199
Breakfast
Very Good462 Reviews
China Town Kuala Lumpur|1.73km from city centre
It's alright for one night. There's Netflix and the Wi-Fi signal is strong. However, the room design is pretty ordinary, nothing special. But the location is good, close to Lalaport and Bukit Bintang. So far, it's okay.FromBRL 152
Great1381 Reviews
Kuala Lumpur|2km from city centre
The room was quite clean. They didn't provide complimentary bottled water, but the mini-bar had free drinks and chocolates 🍫. There's a pretty big difference in price between weekdays and weekends. There are many malls and restaurants nearby, and the service was good.FromBRL 282
Very Good339 Reviews
Kuala Lumpur|1.62km from city centre
Quite a surprise! I booked this hotel last minute, and the price was great. After checking in, I found it to be very clean and much quieter than the hotel next door. It has a pool, and when you store your luggage, they give you a proper tag, unlike other hotels where they just haphazardly leave it at the front desk. After a long day of sightseeing, I was too tired to go out, so I ordered takeout to the hotel. Overall, I'm very satisfied.FromBRL 154
Great353 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.86km from city centre
Oh my goodness! We went straight to the hotel after landing in Kuala Lumpur. We arrived four hours before the 3 PM check-in time, but the hotel welcomed us in the lobby right away. The bellboy was so cute and strong, which really made us feel warm and welcomed upon our arrival. When we got to the 53rd floor, the front desk found two Chinese-speaking staff members to assist us, and they were even a supervisor and a subordinate! It was truly touching. They helped us store our luggage, showed us to the restrooms, and let us choose an aromatherapy scent while offering iced tea and snacks. The whole process was polite, thoughtful, and gentle.
When we checked into our room in the afternoon, we couldn't have been happier. It had a bathtub, double sinks, a smart toilet, a king-sized bed, a large sofa, and a spacious shower. In the afternoon, someone even came to turn down the bed and light an aromatherapy diffuser. The breakfast was incredibly exquisite – a combination of buffet and à la carte! Absolutely delicious! The hotel's location is superb, connected to Pavilion via a skybridge, so we didn't have to worry about sun or rain when going in and out. It truly maximized our sense of happiness and relaxation during the trip! Most importantly, we had an unobstructed view of the Petronas Twin Towers and all of Kuala Lumpur. Jalan Alor was right behind Pavilion; it's such a prime location! I highly, highly recommend Banyan Tree Kuala Lumpur!FromBRL 1,330
325 Reviews
Kuala Lumpur City Centre Kuala Lumpur|1.2km from city centre
I booked the forest room cozy and suitable for 1 night. If you could improve to clean the windows even though have the flora outside the scenery will bo pretty. The bed also I have no problem and bathroom also satisfied for me but enhance more on wiping the bathroom since it's glass door. For amenities if could prepare a keetle in the room will be good also. Also if could you upgrade the aircond will be more good. Anyway I'm enjoying the stay so much ☺️❤️⭐⭐⭐⭐FromBRL 81
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