Bangkok Airport Guide - Terminals, Airlines, Facilities
Arriving at Bangkok airport soon? With a terminal building that spreads across a massive area of 560,000+ square metres, navigating the airport can be pretty challenging. Whether you're flying into Suvarnabhumi Airport (BKK), Don Mueang International Airport (DMK), Phuket International Airport (HKT), or Chiang Mai International Airport (CNX), here's a guide that talks about Bangkok airport terminals, facilities, major operating airlines, tips and key information.
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About Bangkok Suvarnabhumi Airport
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- Name: Suvarnabhumi Airport (main airport) another airport is Don Mueang International Airport (DMK))
- IATA Code - BKK
- Opening Date: September, 2006 (fully operational)
- Annual Passengers Handled: 60+ million
- Airlines Operational: 113
- Hub For: Thai Airways International and K-Mile Air
- Operating Base For: Thai VietJet Air, Thai AirAsia, and Bangkok Airways.
- Daily Passengers Handled: Up to 190,000 passengers (high season) and between 140,000 and 190,000 during the quiet season
- Distance from Bangkok: 30 kilometres from east of downtown Bangkok
Bangkok Suvarnabhumi Airport - Terminals and Airlines
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Suvarnabhumi Airport has one of the largest single-building terminals that measures over 560,000 square metres. The main terminal handles all arrivals and departures. Additionally, it has a new Satellite Terminal 1 (SAT-1) for international flights.
In the main terminal, Level 2 handles arrivals, Level 3 has lounges and dining and level 4 caters to departures.
The new SAT-1 terminal handles several long-haul flights. You can reach this terminal through an automated people mover (APM) train from the main terminal.
Key operating airlines operating from Suvarnabhumi Airport include, Air Arabia, Air China, Air France, Air India, Austrian Airlines, Biman Bangladesh Airlines, Cebu Pacific Air, China Airlines, China Southern Airlines, Emirates, Ethiopian Airlines, Etihad Airways, Finnair, Gulf Air, Hainan Airlines, Indigo, Japan Airlines, Jetstar, Kenya Airways, Korean Air, Kuwait Airways, Lufthansa, Myanmar Airways, Qantas, Qatar Airways, Royal Jordanian, Sichuan Airlines, Thai Airways and many others.
Bangkok Airport Rail Line
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Suvarnabhumi Airport is connected to various important vicinities and stations in Bangkok through the Airport Rail Link (ARL).
The Bangkok ARL is a nearly 29-kilometre-long fast train line that connects Suvarnabhumi Airport directly to the city centre.
At the airport, the network begins from the basement floor and ends at Phaya Thai Station in central Bangkok.
It has eight stations in total along the route and runs one train every ten minutes during rush hours and 12-15 at other times.
Here's how the network connects you with different stations across Bangkok.
Station Name | Location | Significance |
Phaya Thai Station | Starting point of ARL | Connects to BTS Sukhumvit Line and Light Red Line (Bang Sue – Taling Chan) |
Ratchaprarop Station | Near Pratunam | An upcoming commercial hub |
Makkasan Station | Connects to MRT Phetchaburi Station | It is the only station that has Suvarnabhumi flight info displays |
Ramkhamhaeng Station | Near Ramkhamhaeng University | Future connection: MRT Orange Line, Grey Line, Yellow Line |
Hua Mak Station | Near Srinakarin Road and intercity trains | Connects to Yellow Line |
Ban Thap Chang Station | Near Bangkok–Chonburi Motorway | Elevated over intercity railway lines |
Lat Krabang Station | Near Rom Klao interchange and Eastern railway | Stop before Suvarnabhumi |
Suvarnabhumi Station | Terminal station inside Suvarnabhumi Airport | Airport station |
Note: Please check the latest information, routes and schedules on the station before travelling.
Wat Arun
4.8/5
4186 reviewsThe late autumn afternoon sun shone lazily as we strolled slowly along the path by the riverbank. The leaves on the trees were turning golden and deep red, fluttering down like tiny butterflies in the breeze. My colleague kicked at the fallen leaves as we walked, making a soft, crisp sound, like a favorite childhood game on the way home from school. The air was filled with the aroma of osmanthus blossoms and roasted chestnuts. We bought a bag of freshly roasted chestnuts from a roadside stall. They were steaming hot, and once peeled, the golden flesh was soft, sweet, and delicious. We ate them as we walked, and before we knew it, we had finished most of the bag. Continuing along the path, we saw several elderly people sitting under a sunny wall, weaving bamboo baskets while basking in the sun. The slender bamboo strips flew through their hands, quickly creating beautiful patterns. We stood watching for a long time, and one of the elderly people even offered us two thin bamboo strips to try weaving. We tried to weave a tiny grasshopper, but our clumsy hands produced a crooked and uneven one, which made the old man laugh non-stop. Later, we walked through a reed marshland. The white reeds shimmered softly in the sunlight, swaying in the wind like rolling white waves. We stood leaning against an old tree on the bank for a long time, quietly watching the water birds slowly fly by in the distance. The whole world was so quiet that only the rustling of the wind through the reeds could be heard. Usually, we're busy working in air-conditioned rooms, not even noticing when autumn arrives. This late autumn hike allowed us to soak up the sun, eat warm chestnuts, and see the sky full of reeds, washing away all the accumulated chill and fatigue. We walked back, stepping on the fallen leaves, still clutching the crooked bamboo grasshopper in our hands, our bodies smelling of sunshine. The jackets we had dried in the sun that day were wrapped around us that night, filled with the fragrance of sunshine and reeds, more pleasant than any aromatherapy.
Bangkok Suvarnabhumi Airport Facilities and Amenities
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Bangkok Suvarnabhumi Airport isn't merely a transit hub. It represents the epitome of Thai hospitality, exemplifying traveller experiences through its different amenities and facilities. Here are some of them.
- Thai Massage and Spas: The airport hosts several traditional Thai massage and reflexology centres.
- Prayer and Meditation Rooms: Muslim prayer rooms at the airport are located at the 3rd floor, Terminal Building (Exit 8), 3rd floor, Transit Zone Concourse E (Departures) and 2nd floor , Transit Zone Concourse (C) (Arrivals).
- Medical Clinics and Pharmacies: The Suvarnabhumi Airport Medical Clinic is located on the first floor of the main passenger terminal. It is staffed with doctors and nurses for urgent care and first aid.
- Special Assistance: Full universal accessibility, including elevators, tactile paving, wheelchair services upon request, and baby care rooms.
- SIM Cards: You can buy SIM cards of AIS, DTAC and TrueMove H at the airport.
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Bangkok Suvarnabhumi Airport Lounges
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Bangkok is one of the global leaders in airport hospitality. It offers some of the most luxurious, comfortable and culturally-rich lounge experiences. So, whether you want to relax for an hour or two, take a quick shower or need a quiet space for a business meeting, Suvarnabhumi's lounges offer it all.
- Thai Airways Royal Silk Lounge: Located at Concourse A (Domestic), Level 2, Royal Silk Lounge is an exceptional lounge facility that offers sumptuous food, and a broad array of magazines. The lounge's amenities also include three private rooms, toilet with wheelchair accessibility, snack and refreshment bar, charging station, Wi-Fi connectivity, and flight information display and TV.
- Miracle Lounge: Miracle Lounge is available across different concourses and accessible with the help of Priority Pass. These comfortable lounges provide high-speed internet, and an extensive collection of local snacks.
- Oman Air Lounge: As the name suggests, the lounge belongs to Oman Air, a major Middle Eastern airline. Popular for its phenomenal Middle Eastern hospitality, Oman Air Lounge offers superior catering and a warm, hospitable environment. It is located on the third floor between concourse G and concourse E of international departures.
Bangkok Suvarnabhumi Airport also has a range of other lounges that include:
- Qatar Airways Premium Lounge: International Departures, Airside, Concourse D, Gate D8
- China Airlines Lounge: Airside, West side of Concourse D, 3rd Floor
- Japan Airlines Sakura Lounge: Airside, Concourse D, 3rd Floor
- Air France KLM Lounge: International Departures, Airside, Concourse F, 3rd Floor
- Eva Air Lounge: Airside, Concourse F, 3rd Floor, near Gate F1A
- Sky Lounge: International Departures, Airside, 3rd Floor
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Bangkok Suvarnabhumi Airport Parking
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Bangkok Suvarnabhumi Airport has a parking facility that offers multi-level short-term and long-term parking structures. Zone 2,3,4,5,6 and 7 are meant for short-term parking and Zone A and Zone D are built for long-term parking. The rates are as under,
Parking at Zone 2,3,4,5,6 and 7
Duration | Car | Motorcycle |
1 hour | THB 25 | THB 10 |
2 hours | THB 50 | THB 20 |
3 hours | THB 80 | THB 30 |
4 hours | THB 110 | THB 40 |
5 hours | THB 145 | THB 50 |
6 hours | THB 180 | THB 60 |
7-24 hours | THB 250 | THB 70 |
Parking at Zone A and Zone D
Duration | Car |
1 hour | THB 20 |
2 hours | THB 40 |
3 hours | THB 60 |
4 hours | THB 80 |
5 hours | THB 100 |
6 hours | THB 120 |
7-24 hours | THB 140 |
Note: Parking rates and availability may vary. Please check the latest conditions on site.
Hotels Near Bangkok Suvarnabhumi Airport
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Bangkok Suvarnabhumi Airport is a major transit hub across Southeast Asia. Besides, given Bangkok's significance from tourism and business viewpoint, you have several hotels around the airport. Some of them and their distance from the airport include:
- Hyatt Regency: 2.1 kilometre
- Siam Mandarina: 5.2 kilometre
- Na Siri Lakeview: 5.8 kilometre
- Miracle Suvarnabhumi: 7.0 kilometre
- Rafael Hotel and Mansion: 8.4 kilometre
- A-Place Suvarnabhumi: 8.6 kilometre
Bangkok Suvarnabhumi Airport Restaurants
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Bangkok Suvarnabhumi Airport is also famous for its culinary amenities, including its various restaurants that offer authentic Thai cuisine. Some popular restaurants include:
- Magic Food Point: This is a local-style food court situated on Level 1. Here, you can use coupons to buy authentic Thai cuisine at street-food prices.
- Dean & DeLuca: Dean & DeLuca is a dependable choice for people who love gourmet coffee and international sandwiches.
- Mango Tree: An upscale experience, Mango Tree offers traditional Thai delicacies such as Pad Thai and Green Curry.
- Ruam Samai & Charm Boat Noodle (Level 3, Main Terminal): This one is popular for instant, traditional Thai noodles and curries.
- Ginger Farm Kitchen: Enjoy organic, farm-to-table northern Thai cuisine at the Ginger Farm Kitchen.
- International Chains: Bangkok airport also has a range of international restaurant chains such as McDonald's, Subway and Burger King.
Car Rentals at Bangkok Suvarnabhumi Airport
Several car rental companies such as ASAP Car Rental, Europcar, Hertz and Chic Car Rent operate at Bangkok Suvarnabhumi Airport. You can rent four or two-wheelers at the airport by producing the necessary documents, including your passport, national driving license and international driving license.
Car Rentals
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Shopping Facilities at Bangkok Suvarnabhumi Airport
Shopping is yet another major attraction at Bangkok Suvarnabhumi Airport. It has a duty-free shopping area that hosts several global brands, including Cartier, Gucci, TUMI, Bvlgari, Burberry, Swarovski, Hermes, Rolex, Louis Vuitton, and many others.
Besides, the airport's King Power Duty-Free shops provide access to diverse products such as liquor, apparel, perfumes, cosmetics, and tobacco. You can order items from duty-free online stores within 60 days of your travel date and collect them later from pick-up counter of the store.
🔥Discount - Bangkok Hotel Recommendations
Bangkok Hotels
5 star
Very Good4975 Reviews
Siam Bangkok|2.01km from city centre
Traveling with my child to [City Name] this time, choosing [Hotel Name] was absolutely the right decision! The location is super convenient, just a 5-minute walk to the [beach/theme park/subway station], and there are plenty of dining and shopping options nearby.
I especially want to praise the service – the front desk staff ([Name, if known]), seeing we had a child, proactively upgraded us to a sea-view room and even provided a children's toothbrush and slippers. My child was thrilled! The room was clean and tidy, the bedding was soft, and it was very quiet at night, so all three of us slept wonderfully.
The breakfast spread was also excellent, with local specialties like [e.g., rice noodles/dim sum] that my child particularly loved. They even gave us a small gift when we checked out, truly thoughtful details.
In summary: I can't find any faults with the location, cleanliness, or service, and it's great value for money. I highly recommend it to families with children, and I will definitely stay here again next time I'm in [City]!From£21
Very Good1209 Reviews
Silom/Sathon Bangkok|0.28km from city centre
The hotel's location is pretty good. The staff provides excellent service, and the breakfast buffet is very generous. Downstairs, there are plenty of massage parlors and small restaurants, and a 7-Eleven right across the street. It's about a 7-8 minute walk to the BTS station, and you can even see the Pixel Building from the room. The only downside is that the room facilities are a bit old, but I can live with that.From£48
Very Good1190 Reviews
Sukhumvit Bangkok|5.68km from city centre
This is a repeated stayed and I stayed for 8 nights. The room price is good value that why I chose here. Staffs are polite n helpful. Room is spacious and clean. Car parking service is available if you drive. The hotel provide shuttle service from 8am to 8pm at every 30 minutes to bts station or you can walk 7 minutes to station if your miss it. Nearby has a famous mango sticky rice shop you should try it at sukhumvit soi 53. There is another one called Ning’s Mango stand @Food Street Soi 38 which is opp the famous mango shop. Both equally good so try both. Highly recommended for this hotel and I will definitely come back.From£40
Very Good2492 Reviews
Riverside Bangkok|2.99km from city centre
We had an amazing stay at this beautiful property. The location is perfect, right on the banks of the Chao Phraya River, offering lovely views and a peaceful atmosphere. The hotel also provides a complimentary boat shuttle service to the nearest pier, making it incredibly convenient to explore IconSiam, WatArun, WatPho, Asiatique etc.
Hotel has an outstanding hospitality. Every member of the staff—from the bell attendants and reception team to the housekeeping staff, are warm, courteous, professional, and always eager to help.
We even got a complimentary upgrade from a Deluxe Premium Room to a Suite, which made our stay even more memorable. The suite was spacious, elegant, and very comfortable. Breakfast got a huge variety to offer.
Overall, it was a wonderful experience, and we would highly recommend this hotel to anyone looking for a luxurious stay with exceptional service in Bangkok. We would definitely love to return on our next visit. View from our room is attached.From£43
Great1503 Reviews
Siam Bangkok|3.59km from city centre
The only issue with this hotel was the slow Wi-Fi. If you're staying here, you might need an unlimited data plan.
The entire hotel staff was incredibly proactive and attentive, and they could communicate in basic Chinese. We checked in around 3 or 4 AM, and all our check-in documents were already prepared for us, making the process very efficient. The lobby can help receive food deliveries and packages, and collection is also very meticulous and convenient.
The room space was ample. Although the facilities were visibly a bit dated, they were very well-maintained. There were quite a few mirrors, and when my friend expressed some concern about the room's decor, they promptly helped us adjust it. The bathroom had a slight odor, but it was within an acceptable range.
There's a 7-Eleven right downstairs from the hotel, and the location is very close to both the BTS and the Airport Rail Link, making it very convenient to get to the city center.From£62
Business travel
Very Good1610 Reviews
Khaosan Road Bangkok|3.03km from city centre
Prince Palace Hotel Bangkok is a great option with a convenient location. We especially liked using the nearby ferry, which made getting around much easier and helped us avoid Bangkok traffic. The room was clean, and we were pleasantly surprised by a complimentary upgrade that gave us a bigger room and a larger bed, making our stay more comfortable. Breakfast was enjoyable and had good options, though the selection felt a bit repetitive each day while we were there.From£24
Very Good2389 Reviews
Silom/Sathon Bangkok|0.82km from city centre
The hotel service and standards are pretty average, nothing outstanding. Its location is decent, probably in an area that doesn't get too much traffic. It's about a ten-minute walk to the subway station, but taxis are readily available. The surrounding commercial area is a bit lacking, though there's a rather large 7-Eleven diagonally across the street. The daily room cleaning was excellent and deserves praise! However, for some reason, even with the AC on (which I couldn't seem to turn off), the duvet felt a bit damp. Turning the temperature down lower seemed to solve that issue. Overall, for the price point, it's a worthwhile stay and I'd consider returning.From£30
Very Good1976 Reviews
Sukhumvit Bangkok|3.87km from city centre
The room, as described, was spacious. The location was excellent, and the room service was good. However, the cleanliness of the room requires improvement. I observed that the room carpet was not vacuumed regularly. Additionally, the shower water flow was slow.
In the bathroom, small 30 mL bottles of shampoo and body wash were provided, which is insufficient for three individuals. In other rooms of the same category, I found refillable large bottles of shampoo and body wash, which appeared discriminatory. It would be more equitable to provide the same amenities for all rooms within the same hotel category.From£36
Great2046 Reviews
Silom/Sathon Bangkok|0.67km from city centre
Great location, about 200 meters from the MRT. There's a mall across the street and several 24-hour stores. It's also a comfortable walking distance to Siam and the Chula Night Market. The hotel staff are all very friendly and professional, and the free minibar is refilled daily. The only minor issue is that the hairdryer in the bathroom is quite old-fashioned.From£31
Very Good816 Reviews
Suvarnabhumi Airport Bangkok|12.89km from city centre
The hotel staff work very efficiently and everything is well organized. The service feels professional and smooth from check-in to check-out. There is also a convenience store available 24 hours a day, which makes it very easy to buy food, drinks, or anything you need at any time. It’s really convenient for guests who arrive late or get hungry at night. Overall, it was a comfortable and pleasant stay.From£12
Family friendly
Very Good1106 Reviews
Chinatown Bangkok|2.48km from city centre
I absolutely enjoyed the stay so much I wanted to extend my trip because of this hotel! The service was top notch, similar to the experience I had at a luxury hotel in Singapore!
The receptionist accompanies you to the room, pointing out the different facilities and where you are able to find everything!
This hotel is also the tallest in Chinatown, so the sunset view is gorgeous at the very top, where there is a 360 panoramic view in a revolving restaurant and bar.
However, I enjoyed the 17th level bar even more, as they have a nostalgia set when I was there, costing only 450 baht for soup, salad, pizza and 2 pints of beer!
P.S Colouring my hair (roots) was 800baht at the salon downstairs, look for TangMo! She did a wonderful job and even threw in hair treatment at this price! Lots of food nearby, with 7-11 across the street. The markets are open both day and night, so no matter what time you wake, you are able to shop and eat just a street away.From£22
Very Good4170 Reviews
Siam Bangkok|2.71km from city centre
We were given a room on the 5th floor overlooking the pool and gym area. Room was spacious. We booked for 4 nights but didn't sleep well throughout. 1st night the room was freezing cold even though we set the temp to max 30C. 2nd day went to request change of room but the counter staff said to get a technician to service. Then it became a little bit cold when set to 30C. 3rd day the room was like sauna and we called the technician up again. Then it was fine. On the 4th day, the room was freezing cold again. Technician came and service and said everything is back to normal now and shouldn't have any problems but the room still freezing cold after they left. Tired of calling them again and so we struggled to live through the night. We were so disappointed with the stay this time.From£25
Very Good603 Reviews
Chidlom Bangkok|2.5km from city centre
Great location, very close to the BTS Skytrain. You can easily walk to the Erawan Shrine and Central World. The hygiene was well-maintained, and the service was excellent. Facilities are comprehensive, with a pool and gym, though they are a bit small. The rooms, however, are quite spacious. The welcome drink was a thoughtful touch. The hotel has a distinct medieval gallery style, and the theme really stands out. The room was very quiet, and the bedding was clean and comfortable. The staff were very warm and attentive.From£68
Great2744 Reviews
Siam Bangkok|2.39km from city centre
I had a wonderful stay at Renaissance Bangkok Hotel. The location is excellent, with easy access to BTS Chidlom and nearby shopping malls. The room was spacious, clean, and comfortable, and the housekeeping team did an excellent job throughout my stay.
The staff were warm, professional, and always willing to help. Check-in and check-out were smooth, and the service exceeded my expectations. The breakfast offered a wide variety of delicious options, and the hotel's facilities, including the gym and swimming pool, were well maintained.
Overall, it was a fantastic experience, and I would highly recommend Renaissance Bangkok Hotel to both business and leisure travelers. I look forward to staying here again on my next visit to Bangkok.From£63
Great1794 Reviews
Siam Bangkok|3.73km from city centre
The room's ceiling was a bit low, and the interior was quite basic. The bedding wasn't very comfortable (old linens, soft pillows), and there were signs of wear and tear. Ventilation was poor, making clothes prone to smelling after washing.
Breakfast was discounted for guests, and the price was the same for adults and children, offering good overall value for money.
The pool was quite large, but the service and facilities were rudimentary. In the changing rooms, two sets of staff came in to change towels and empty bins while I was showering, completely disregarding guests wrapped in towels and trying to hide in a corner as they came and went multiple times.
The hotel's most outstanding feature is the lobby, with its modern minimalist style and Japanese garden water feature, surpassing the public areas of most Pullmans. It's about a 10-minute walk to the BTS stations in front and behind. There's a food court on the upper floor of the duty-free shop next door, and if you walk through King Power to the back street, you'll find coffee shops and 7-Eleven. Both BTS stations also have popular Thai restaurants and coffee shops nearby. I probably won't stay here again.From£66
Hot spring
Great2444 Reviews
Ratchadaphisek Bangkok|5.42km from city centre
I stayed at this hotel for a business trip in May and had a good experience, so I re-booked the same hotel for another business trip in July. However, this time the service was exceptionally bad.
When I booked the hotel on July 8th, I specifically requested two separate beds. Five minutes later, I received confirmation from the hotel acknowledging our request. On July 14th at 7 PM, we arrived at the hotel to check in, and they told us there were no twin rooms available and expected two grown men to share a king-sized bed. Isn't that ridiculous?
We immediately called Ctrip to mediate, but the communication was fruitless. The hotel refused to switch us to a twin room, citing full occupancy. They then suggested we add an extra bed (for 1177 THB per night, which is about 240 RMB). They also said that our request was 'subject to availability' and if they had it, they'd provide it, but if not, there was nothing they could do.
What kind of excuse is that? We clearly stated our request when placing the order, and when you confirmed my booking, it implied you understood this requirement. Hotel bookings are made with prior knowledge of requests, not with a last-minute 'subject to availability' clause. If you couldn't provide it, you shouldn't have confirmed my order in the first place.
It was clearly the hotel's mistake, yet they wouldn't switch our room and expected the customer to bear the extra cost for an additional bed due to their error. Since our booking was non-refundable and it was late, we didn't have time to find an alternative hotel.
Ultimately, we ended up paying an additional 4708 THB / 960 RMB (for 4 nights). Ctrip eventually reimbursed us for the extra bed, but the hotel's behavior was completely outrageous and frankly disgusting.From£54
Very Good405 Reviews
Sukhumvit Bangkok|3.9km from city centre
The location is very convenient as it is just a stone's throw away from Asok BTS and Sukhumvit MRT.
My original booking was for jacuzzi room but it was under maintenance when I arrived. They did upgrade me to a bigger room.
The staff are always very welcoming and friendly.
There are great food options from cafes to local food. And Terminal 21 is just a 5 minute walk away.
The quickest way from the airport if you are traveling light i.e. Carryon luggage is to take the airport rail to Makkasan Station and walk to Phetchaburi MRT. Take one station to Sukhumvit MRT use the skywalk at Asok BTS towards Nana BTS and take the stairs down on the right. After that, it's just a 2 minute walk to the hotel.From£43
Great622 Reviews
Sukhumvit Bangkok|6.08km from city centre
Thonglor is truly worth staying in! 🇹🇭
If you're looking for accommodation in Bangkok that's conveniently located, offers great amenities, and won't break the bank, this place is absolutely perfect!
✨ Around NT$2,500 per night, including breakfast
🏙️ High-floor room with a view, you can enjoy the Bangkok skyline right from your bed
🏊 Stunning rooftop infinity pool, beautiful during the day and at night
🍳 Delicious and varied breakfast with both Thai and Western options
🍷 Happy Hour every Monday and Wednesday from 5:30 PM to 6:30 PM, enjoy complimentary selected drinks for a relaxing unwind
🚆 Near BTS Thonglor station, with food, cafes, and massage parlors all within walking distance
Shopping during the day, a massage in the evening, and then back to the hotel to enjoy the night view from the pool – it's the perfect Bangkok holiday rhythm.
Considering its Thonglor location, breakfast, Happy Hour, and an infinity pool, all for just NT$2,500 a night, the value for money is truly exceptional!
#BangkokAccommodation #Thonglor #BangkokTravel #BangkokHotel #ThailandTravel #Bangkok #HighValueHotel #InfinityPool #HappyHourFrom£56
Great334 Reviews
Sukhumvit Bangkok|4.69km from city centre
Stayed 2x weeks, it’s Located at 7-10 mins walks to Pom Phrong BTS, which is a big far in case of rainy days or at afternoon which could be scorching hot. But hotel provide half hourly shuttle which complimented this inconveniences. The only problem is limited seat for shuttle🫠, only single shuttle. If you missed have to wait another 30mins or walk back or take Grab😔. There is onsen inside the hotel which make this hotel very very special to me. I truly enjoy and like the onsen features. Another stood out thing is the social Night event every Monday-Wed evening, for an hour free flow of drinks and snacks, something impressed me, unique for this hotel. Though I did not patron every single day. I ate out every night regardless of this, it is a nice place to chill and socialise there. In-room washer make the long stay very pleasant and convenient, so as plenty of drinking water provided. There is no scenery view from hotel due to its location. The breakfast is average , where in some days below average. I truly enjoyed almost daily their swimming pool and onsen, just the operating hours only start at 7am which is a bit late. If could start at 6am instead would be perfect, else it will be a bit rush after use , prior go to work at 8am. The services was excellent. I would rate it 4 star instead , gates by its location and breakfast spread/ food. Aside from this they deserve 4.5star. Will stay again in future if visit BKK again. Oya, there is mini Japanese grocery minimart below the hotel, provide almost most of daily necessities, if you need it. There is pharmacy and 7-11 in opposite road and Tops besides it. Few atas massage shop near by with higher price, further down to BTS you could find cheaper one.From£70
Amazing375 Reviews
Sukhumvit Bangkok|4.75km from city centre
The room was spacious, featuring a mini-bar, a dressing room, and a cleverly concealed space for the washing machine. The water pressure was excellent, and the large bathtub filled up quickly. Breakfast offered a wide selection, including made-to-order items, hot dishes, desserts, bread, fruit, and salads; the menu varied slightly each day during our four-night stay. A shuttle bus conveniently departed every hour to the shopping mall. The swimming pool was large, with a separate children's splash pool. The location was convenient, surrounded by many chain massage parlors and convenience stores. The hotel staff were all very friendly. My family had a wonderful experience; it's very family-friendly, and we will definitely stay here again.From£77
Gym
Great3065 Reviews
Pratunam Market Bangkok|3.41km from city centre
I had previously visited this hotel on an excursion from Pattaya. Now, traveling with my daughter to Koh Samet via Bangkok, we didn't hesitate to book this hotel again. I wanted to show my daughter the revolving observation deck on the 84th floor, the museum, and the large, diverse dinner buffet. We stayed on the 28th floor. The staff was welcoming, and the hotel's floor layout is well-planned. The reception is on the 18th floor. We were greeted immediately upon arrival, our luggage was taken care of, and we were escorted to reception. We were checked in a bit early, at 1 PM, and led to our room. The door opened and… I was surprised. The exterior impression didn't match the interior. The room was spacious, but had low ceilings, old and worn-out furniture. It was a corner room and very dark, with only one small, narrow window (very dirty) and unwashed curtains, overlooking a neighboring hotel wall. You could barely catch a glimpse of the city (we had booked a non-corner room with a city view). The large room had only two small lights, perhaps to hide the room's surprises. The entire room had carpet (which also seemed ancient). The bed linen and towels were clean but visibly old and worn from countless washes; the duvet cover even had pilling, and the towels were far from white – they really should have been replaced. The carpet also extended throughout the hotel corridors, which I believe contributed to the musty smell in both the room and corridors, a smell even the air fresheners (sprayers located everywhere – in corridors and lifts) couldn't mask. During housekeeping, the maid constantly turned on the air conditioning in our room. Initially, we didn't understand why. We went to reception to return a misplaced card (thinking the maid had left it during cleaning), and they told us to leave it on so the air conditioner would run. Then the picture became clear: if you turned off the air conditioning, an unpleasant smell filled the room, and even the sewage smell from the toilet carried through the ventilation. Strangely, there's no ventilation in the toilet, so we had to leave the door open when we left the room and keep the air conditioning on 16°C. This hotel is in dire need of renovation! The room's price doesn't reflect its condition. The hotel has a sports area with mini-golf and a small swimming pool (also from the same outdated facilities). There's also a floor with a spa and fitness center. On the 18th floor, there's a small shop and a few cafes. The food at the hotel, both breakfast and dinner, was excellent. You can dine on the balcony (with glass railings) on the 81st floor – the view is superb. This is the only thing that makes up for the hotel's aging facilities. There's a free transfer to the airport metro line – which is great! I recommend staying on the upper floors for a magnificent view! I only recommend this hotel for short stays.From£39
Great2409 Reviews
Pratunam Market Bangkok|3.2km from city centre
Stayes for 3 nights in this hotel. From Day 1 to our last day, service of all staffs were consistently superb. Buggy service was very convenient. Breakfast was great, all smiles and warm greetings all the time from the staffs at the restauranr. The rooftop bar was also great with food extremely cheap and tastes exceeded our expectation. Overall great and memorable experience in this hotel. Will definitely come back 😍From£37
Great410 Reviews
Riverside Bangkok|4.27km from city centre
The staff are amazing! The facility is charming and the hotel is going to great lengths to stay modern and comfortable with a touch of classic charm.
The fitness centre is excellent, and is very well equipped.
The spa is luxurious and professionally staffed.
The elephant bar near the lobby was wonderfully comfortable and the bar team was always ready to help, including ready to play a game of
Billiards with anyone interested.
The riverboat shuttle runs often and is a great way to get to the public pier.
Staying at Anantara Riverside Resort is a wonderful way to explore Bangkok.From£101
Great1290 Reviews
Pratunam Market Bangkok|3.09km from city centre
Amari Pattaya boasts an excellent location, conveniently close to Terminal 21 shopping mall. The facilities are comprehensive and clean. The swimming pool is thoughtfully divided into a kids' area, a splash zone, and an adult section, catering to all ages. Next to the pool, there's also a kids' playroom with staff on duty to supervise children for extended periods.
Since our stay was during peak season, there were many guests, so we had to queue for breakfast during busy times. Even with the wait, the staff managed the arrangements very efficiently, and the waiting time wasn't too long.
Additionally, the hotel features Prego, an Italian restaurant specializing in pasta, where children can sign up for a fun pizza-making activity.
It's a delightful experience for both adults and children alike. Highly recommended!From£86
Very Good781 Reviews
Sukhumvit Bangkok|5.41km from city centre
Addressed to Jon Warmington, the General Manager
I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience.
First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience.
In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern.
The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast.
From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on.
The second issue is far more serious and is the primary reason for this email.
On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced.
Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors.
While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property.
What further disappointed me was the handling of the matter after I raised my concern.
I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse.
The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution.
I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight.
For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention.
I am raising this matter not only as a guest but alsoFrom£29
Swimming pool
Great1527 Reviews
Silom/Sathon Bangkok|0.82km from city centre
Facilities: This place is perfect for young trendsetters, not in a 'nightclub' way, but more like a playground for the fashionable crowd.
Cleanliness: The pillows and bedding felt incredibly smooth and crisp, a refreshing change from the damp feeling I experienced at a hotel in Pattaya.
Location: Absolutely in the heart of the city, can't beat it! Close to the subway and within walking distance of many attractions, right next to the Pixel Building.
Service: Warm and welcoming, meeting Marriott's luxury standards, as expected. When I went to Paii for dinner, the staff even addressed me by my last name.
🐝 Bonus: I especially loved the MIX cocktails in the room! Shaking up my own drinks in the evening and sharing the 'Cocotail' fun with friends was a highlight! Highly recommend! ❤️🔥From£134
Great341 Reviews
Sukhumvit Bangkok|3.53km from city centre
The hotel facilities are a bit old but well-maintained, and the breakfast spread is quite good. However, it's located near bars, so it can get noisy at night. The cleanliness was excellent, very neat and tidy.From£76
Great1154 Reviews
Silom/Sathon Bangkok|1.75km from city centre
Came here for our anniversary trip, and at this price, it was truly a steal. The service is five-star, but the facilities are four-star at best.
First, the pros:
1) Excellent service. They upgraded our room knowing it was our anniversary and even sent us dessert.
2) Housekeeping was very prompt, even cleaning twice. The first time was for general tidiness, and the second was for detailed touches (like laying out absorbent mats, etc.). My cosmetics were also neatly organized.
3) The room was very spacious, with comfortable bedding and a sofa.
4) They provided aromatherapy candles and other amenities, and someone even knocked on our door every evening to deliver facial mist.
5) High floor with great views.
Now, the cons:
1) Currently undergoing extensive renovation, so the public areas are very small. The hotel lobby entrance requires going through a narrow, cardboard-partitioned corridor, which looks undignified.
2) Due to the renovation, check-in was on the 19th floor, and the waiting time was extremely long. It was the longest I've ever waited to check in. Every time we returned to our room, we had to go to the 19th floor to switch elevators to the guest room area.
3) A bit far from the subway station. Although there's a shuttle service, it's hourly and requires advance booking, so we didn't end up using it.
4) The in-room facilities are indeed old. The showerhead was difficult to use, with low water pressure and couldn't be fixed in place.
5) The TV placement was puzzling, but we didn't watch it anyway.
I [redacted] but the hotel didn't offer any other plain porridge options... just a verbal mention.From£136
Great2146 Reviews
Pratunam Market Bangkok|3.19km from city centre
A nice hotel, reasonably close to Central One and other shopping centers. Two very beautiful swimming pools, but the filter pump seemed to be off when we were there (or couldn't handle it), as the water was very dirty. The room was spacious and the beds were good. Free bottled water in the room and friendly staff. We paid a lot for what we got, but we booked late, so that's probably why. There's a wide selection for breakfast, and they have containers with lids to keep flies away (I didn't see any) and the food warm. Unfortunately, everything was lukewarm at best. Fresh omelets are made to order.From£52
Great652 Reviews
Chidlom Bangkok|2.82km from city centre
This hotel was quite good and located in a quiet and calm suburban area which was apparently the embassy suburb in Bangkok. The service at the hotel was very good. The facilities were very good with a special mention going out to the gym which was huge for a hotel gym and had a lot of new Technogym equipment. The pool was also very big. The room service was prompt and efficient however the flavour was somewhat lacking. The breakfast buffet was reasonable however not the best that I’ve had would stay again simply because of the price and service.From£113
Breakfast
Very Good3045 Reviews
Sukhumvit Bangkok|7.78km from city centre
The room's cleanliness was impeccable, meticulously cleaned. The staff were friendly and responsive to requests. The hotel is surrounded by excellent amenities, making travel convenient. The indoor facilities are comprehensive, providing a quiet and comfortable living environment. The breakfast was also quite rich.From£27
Great922 Reviews
Sukhumvit Bangkok|3.93km from city centre
The location is great, very lively around here, though traffic can be a nightmare. Lots of convenient food options nearby too. It's about a ten-minute walk to the subway station, and they even serve Chinese breakfast.From£61
Very Good664 Reviews
Sukhumvit Bangkok|3.77km from city centre
Daytime hotel offers shuttle tuktuk every 30 mins to the main road.
This area is always hustle and traffic jam. So if you like to book grab, it's difficult and wait long time.
Nice swimming pool, gym and staff. But breakfast is so so, basic, If stay long term will feel bored. There is mold smell in the hallway and elevator.
Overall, nice choice with this price and the locationFrom£25
Very Good1100 Reviews
Suvarnabhumi Airport Bangkok|12.64km from city centre
The room was comfortable and clean, offering great value for money. The only downsides were the weak shower pressure and the inconvenience of having to turn on the instant water heater for hot water. There are plenty of shops and massage parlors nearby, making it very convenient for shopping and relaxation. It's also very close to the MRT Yellow Line.From£13
Great754 Reviews
Silom/Sathon Bangkok|0.33km from city centre
The beds in the room felt smaller than 1.3 meters, more like 1.1 meters. But that's just my feeling as a woman, which might not be accurate. When we booked, we requested two standard rooms with 1.3-meter beds, but upon arrival, we only got one king room and one standard room. This meant I had to sleep in the king room with my two children, which was very uncomfortable. Luckily, they switched us to a standard room the next day. The breakfast was decent, and the location is great. There's Chulalongkorn Night Market nearby for browsing, and plenty of massage parlors. If you're interested, you can also visit the labs inside Chulalongkorn University. The front desk staff and bellhops were all incredibly friendly and helpful.From£52
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