Shanghai Maglev Train Guide 2026 – Hours, Routes, Tickets & Tips
By Bethy
April 20, 2026
Guide to Shanghai Maglev Train—learn what it is, its operating hours, route maps, stations, ticket prices, how to buy tickets online, and how to take it for foreigners.
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What is the Shanghai Maglev Train
The Shanghai Maglev Train is the world’s first commercially operational high-speed maglev railway line. It functions exclusively as a dedicated high-speed airport transfer service linking downtown Shanghai and Shanghai Pudong International Airport.
Stretching 30 kilometers in total, this direct non-stop line operates at a cruising speed of 300 km/h, completing each one-way journey in approximately 8 minutes. It is primarily used for fast airport commuting and is also a popular unique travel experience for international visitors.
4.8/5
1354 reviews
5/5
This way of transfer is definitely the best one to reach the center of Shanghai from Pudong airport. It feels like a rollercoaster sometimes but it's so smooth that mostly you feels nothing. Also you can get an extra discount in ticket office while using your flight voucher.
5/5
Shanghai Maglev Train: Running Toward the Future in 7 Minutes
One of the highlights of a trip to Shanghai is undoubtedly the experience of the Maglev Train. Beyond being a simple means of transportation, it is a special experience where you can physically feel the pinnacle of 21st-century cutting-edge technology.
The train departs from Longyang Road Station on Subway Line 2 and covers a distance of approximately 30 km to Pudong Airport in just 7 minutes and 20 seconds. When you board and look out the window, the scenery seems to instantly slide backward, and the speed of over 300 km/h displayed on the dashboard provides a dizzying yet exhilarating thrill. What is surprising is that despite this tremendous speed, the interior remains remarkably quiet and stable. Noise and vibration are significantly reduced due to the absence of friction between the wheels and the rails, and the sensation of tilting sideways is minimized thanks to the tracks' wide curve radius.
The price is around 80 yuan (approximately 15,000 won) for a round trip upon presentation of an airline ticket; considering the short duration of the 7-minute ride, it is not exactly cheap. However, if you consider the cost as the expense of the experience itself—a 'futuristic mode of transportation'—it is by no means a waste. It is the best option, especially when you are pressed for time to get to the airport, and it is also an economical system in the long run due to low maintenance costs for the vehicles and tracks.
Experiencing a brief, high-speed sprint of nearly 400 km/h on the way to Pudong Airport is a moment that completely redefines the sense of speed in everyday life. It feels like racing through the future of technology, transcending time—an experience I highly recommend if you visit Shanghai.
5/5
Thanks for the experience
5/5
It's great and convenient. We arrived at Longyang Station very quickly. It's very close to downtown Shanghai, and taking a taxi to the city center is super easy. I'll definitely choose to take this route again next time.
4/5
Fast and convenient. Great option.
Shanghai Maglev Train Operating Hours
The maglev runs daily all year round with identical schedules on weekdays, weekends and public holidays. Services start early in the morning and end in the late evening, with strict cutoff times for the final departures in both directions. Passengers are advised to arrive ahead of time as gates close prior to train departure.
Direction | First Departure | Last Departure |
|---|---|---|
Longyang Road → Pudong Airport | 06:45 | 21:40 |
Pudong Airport → Longyang Road | 07:02 | 21:42 |
Departure Frequency: Trains leave every 10 minutes during morning and evening rush hours, and every 15 to 20 minutes during off-peak periods. Station ticket gates close 5 minutes before each scheduled departure.
Shanghai Maglev Train - Route, Map & Stations
Source: China Maps
The entire Shanghai Maglev system consists of one single direct line with no intermediate stations. It only connects two terminals, with no extra stops along the track.
Longyang Road Station
This is the urban terminal of the maglev line and a major public transport hub in Pudong. It offers seamless transfers to Shanghai Metro Line 2, Line 7 and Line 16, which connect travelers to Shanghai city center, The Bund, People’s Square and other popular downtown attractions. Basic passenger facilities including waiting lounges and ticket services are available inside the station.
Pudong Airport Terminal 1&2 Station
This station is directly integrated with Pudong International Airport’s main terminals. It provides instant access to airport arrival halls, departure lobbies, baggage claim areas and airport walkways, making transfers between flights and the maglev extremely convenient for air travelers.
Shanghai Maglev Train Ticket Prices
All prices below is the current official prices and the estimated USD prices, and it's subject to change. Discounts apply for passengers holding same-day flight boarding passes.
Ticket Type | Estimated Price (CNY) | Estimated Price (USD) | Additional Notes |
|---|---|---|---|
Standard Class One-way | 50 | 6.50 | 40 CNY / 5.20 USD discounted fare with valid same-day flight ticket |
Standard Class Round-trip | 80 | 10.40 | Valid for 7 days from the date of first use |
VIP Class One-way | 100 | 13.00 | Comfortable leather seats, quieter private cabin |
VIP Class Round-trip | 160 | 20.80 | 7-day validity period, exclusive VIP seating |
Concession Rules: Children under 1.3 meters in height ride for free, with a maximum of two free children per adult passenger. No senior citizen or student discounts are offered.
How to Buy Shanghai Maglev Train Tickets Online
The most convenient online booking method uses official WeChat and Alipay mini-programs; third-party travel platforms like Trip.com are also supported for international visitors.
Buy Shanghai Maglev Train on Official Mini Program
- Open WeChat or Alipay and search for the official mini-program Shanghai Maglev Transportation.
- Complete quick mobile number registration and log into the booking interface.
- Select your travel date, departure station, arrival station and preferred ticket type.
- Confirm your order and finish payment via mobile wallet.
- After successful payment, you will receive a digital QR code ticket. You do not need to collect physical paper tickets, and can scan the QR code directly at station entry gates.
Booking Rules: Tickets can be pre-booked up to 7 days in advance. All unused, valid tickets support free full refunds through the original booking platform with no service fees.
Buy Shanghai Maglev Train on Trip.com
- Open the Trip.com app or website, search for "Shanghai Maglev Train".
- Select the travel date, departure and arrival stations, and ticket type, then click "Book Now".
- Fill in the passenger information (name, ID number/mobile phone number) and complete the payment.
- After successful booking, you will receive a booking confirmation message with a pickup code. You can either scan the QR code in the message to enter the station directly or collect a paper ticket at the automatic ticket machine or ticket window of the station with the pickup code and ID card.
Shanghai Maglev Train
4.8/5
1354 Reviews
This way of transfer is definitely the best one to reach the center of Shanghai from Pudong airport. It feels like a rollercoaster sometimes but it's so smooth that mostly you feels nothing. Also you can get an extra discount in ticket office while using your flight voucher.How to Board & Ride the Shanghai Maglev Train
This detailed step-by-step guide covers the full process from station arrival to exit and transfer, including all practical on-site procedures for first-time riders.
- Arrive with sufficient time
Arrive at least 10 minutes before your intended departure time to account for security checks and gate closing procedures. Head to the designated maglev concourse on the second floor at both stations. - Complete mandatory luggage security inspection
All hand luggage, suitcases and personal bags must pass through the X-ray security scanner, identical to metro and airport security protocols. Daily personal items are permitted, while dangerous goods and pets are restricted.
- Pass through ticket verification gates
Scan your digital QR code or insert a physical ticket at the automatic gate. The barrier will open automatically for entry into the waiting zone. - Wait for the approaching train
Stay behind the marked safety line on the platform. On-screen displays show upcoming departure times and carriage information. Standard class cabins have open, unassigned seating with no pre-reservation required.
- Board the train safely
Once the train doors open, board promptly and store your luggage in the overhead racks or floor space. Remain seated during travel; eating, drinking and loud noise are not permitted inside the cabin. In-flight bilingual Chinese-English announcements will notify passengers of the upcoming arrival.
- Disembark and exit the station
After reaching your destination, exit the train and follow directional signage. Re-scan your ticket at the exit gates. From Longyang Road, follow metro transfer signs for downtown connections; from the airport station, follow indoor walkways straight to terminal halls.
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758164 booked
[10% Off] Shanghai Hotels Recommendations
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It was a family member's birthday on the day we checked in, and the hotel gave us a box of rich chocolates. I was truly touched by the hotel's thoughtfulness, it made us very happy!
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Outstanding11944 Reviews
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Upon arrival, there was no one outside to assist with luggage. Staff members only rushed out after they saw me already pulling my bags from the car myself. The check-in process was noticeably slower, and I wasn’t offered an upgrade — which used to be a regular, appreciated gesture during my previous stays. I was given one of the smallest rooms I’ve ever had in this hotel.
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Jerry checked us in and out and even gave me a cute fridge magnet. The breakfast was delicious with so many options to choose from, the rooms were cleaned daily, and bottled water was always replenished.
Xiao Jun also took great care of us, and Yinhe Juan felt like an auntie to us. We looked forward to seeing them every morning at breakfast. They all made my stay feel so warm and welcoming — truly like a home away from home.
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Good3785 Reviews
The Bund Area Shanghai|1.27km from city centre
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Thank you so much.
The room is neat and tidy, and the front desk service is excellent, I called to get toothbrush & toothpaste and they responded in a couple of minutes.
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Family friendly
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Excellent stay! The location is fantastic, right in the city center. Service was good, and the room was very spacious. The hotel itself has been recently renovated. It's also super convenient for transport, just a five-minute walk to the subway station. Five-star rating!FromPLN 477
Outstanding14453 Reviews
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Staying at Shangri-La Shanghai was exactly what a city escape should feel like: luxurious without being fussy, courteous without feeling formal.
We were on the 25th floor, and the view of the river was the best part of the day — morning light on the Huangpu, the skyline stretching out, and at night the Pearl Tower glowing just down the road. It’s quiet up there, real tranquility despite being so close to all the tourist attractions.
The comfort carried through everywhere: the indoor pool and jacuzzi were perfect for unwinding, the gym had everything we needed, and the grand lobby is lined with high-end stores if you feel like browsing.
But the thing we’ll remember most is the afternoons — tea time in the lobby with a live folk music performance drifting through the space. It turns the whole lobby into something calm and beautiful.
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Train Station Area Shanghai|2.52km from city centre
Five out of five stars, highly recommended! The hotel is very close to Shanghai Railway Station, just a 10-minute walk away. The Suzhou Creek is right behind the hotel, which is also a great area for a stroll.
A special shout-out to Joyce and Orlando! The room was clean and tidy, and the bedding was soft and comfortable, ensuring a great night's sleep. The front desk staff were warm, polite, and handled check-in efficiently and smoothly. The facilities were well-maintained and comprehensive, and the cocktails at the lounge were excellent. Our overall experience far exceeded our expectations, and we'll definitely choose to stay here again on our next trip!FromPLN 461
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I messaged them on WeChat beforehand to arrange a birthday setup and a personalized room key, and everything was perfectly arranged on the day of check-in. Upon arrival, Angel personally escorted me to the room, explaining the hotel facilities and the surrounding area along the way. Julie even gave me a small lion keychain. The service was impeccable, and they were very accommodating.
Breakfast was on the 52nd floor with an amazing view. A foreign lady in a red suit brought a small birthday cake and arranged a window-side sofa seat for me. Enjoying breakfast while overlooking Lujiazui was a wonderful experience.
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Hot spring
Outstanding2463 Reviews
Hongqiao District Shanghai|11.03km from city centre
Actions speak louder than words—just look at the photos! Honestly, the pictures online didn't particularly grab me (they were just okay). I booked the hotel simply wanting a relaxing break, and it totally exceeded my expectations! The hotel environment is fantastic. Even with the rain, it didn't detract from the beauty; if anything, it enhanced the therapeutic vibe. A unique touch was using the room key to tap a jade stone by the door to enter. The hotel has so many thoughtful little service details. In the morning, they subtly leave a warm 'good morning' drink outside your door. In the evening, there's a turndown service with snacks and hot tea—very considerate! The room is gorgeous. It's a shame it was raining and a bit hot outside, so I didn't get to relax on the balcony. Otherwise, enjoying a drink out there with the view would have been lovely. The salmon and shrimp at the buffet were both fresh and delicious. The afternoon tea at the executive lounge had the same desserts as the buffet. The desserts really showed some skill, especially the Basque cheesecake, which had a wonderfully moist and smooth texture. Even though it was the Dragon Boat Festival, there were quite a few people attending classes, but most were very well-behaved, and the class atmosphere was quite immersive.FromPLN 745
Very Good3395 Reviews
Shanghai Disney Resort Shanghai|21.83km from city centre
After a disappointing experience at our previous hotel, we booked this one in the middle of the night. Thankfully, our reservation was confirmed instantly, allowing us to move over immediately.
From the moment we arrived, the reception team was warm, friendly, and incredibly efficient. Check-in was seamless, and we were pleasantly surprised by our beautiful room—it was spacious, spotless, and exceptionally comfortable.
The amenities were excellent. We especially loved having a private in-room onsen, while the public onsen was equally relaxing. Although our room was quite a distance from the lobby, the hotel’s complimentary buggy service made getting around quick and convenient.
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Excellent2146 Reviews
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154 Reviews
Fengxian Development Zone Shanghai|32.57km from city centre
The hotel room facilities are good, with everything that should be there. The smoking area outside is also very beautiful. The breakfast in the morning is very good, it is self-service, and there are freshly made noodles to eat. If you are thirsty, you can go downstairs at any time to have some drinks and fruits, which are all included in the hotel package. Why the deduction? Like many reviews wrote, the water in the pool here is really too hot. It is the hottest of all the hot springs in Shanghai that I have been to. It feels too hot. I saw that several children could hardly soak in the water for a while. I don’t know why so many people complained. I saw that the management was still saying in the comments that it met the hot spring temperature requirements. What they said is that your water is too hot, and they are giving you suggestions. Everyone in the hot spring said that the water was hot, not that you violated any regulations... It takes talent to reply like thisFromPLN 216
Excellent307 Reviews
Shanghai Disney Resort Shanghai|18.67km from city centre
I visited Qianyun after looking at dozens of places in the area. I wanted to be away from typical city area, have a bathtub and nice outdoor area, and with easy access to Shanghai Disneyland. Qianyun met all those requirements and more! The location was immediately very serene and surrounded by forest, but still easy to access lots of waimai food delivery options. They were also very kind and proactive about sharing information about local restaurants and activities, and provide a breakfast and evening fruit every day. They offer free car transport to Disneyland, and I was excited to use this service but I ended up enjoying my time at the hotel so much that I opted to stay and enjoy the peaceful atmosphere instead! The hotel pets are so friendly - within five minutes the little cat Banban was on my lap and purring.
The room itself is decorated very nicely with all the amenities you need. The bathtub inside is very comfortable and I loved the outdoor hot spring tub as well. The attention to hygiene is very highly emphasized and I was impressed with how clean and luxurious everything felt.
I will definitely visit again and recommend to anyone hoping to have a convenient getaway from the city, or who would like to be near to Disneyland Resort while also experiencing a more peaceful area and for a good economical value and high quality service!
Thankyou for the wonderful stay, I felt very welcome at all times.FromPLN 446
Gym
Very Good5806 Reviews
People's Square Area Shanghai|0.9km from city centre
The hotel is well-located, right in the middle of the pedestrian street. We stayed in a standard room, but after our flight was canceled due to a typhoon, we extended our stay for another day and were moved to an upgraded room. The room was fantastic, we were probably lucky. It had two rooms: a living room with a sofa and a magnificent view of the pedestrian street. Besides a tea set, there was also a coffee machine. There was also a large, separate bathroom. It's an ideal option for a family with a child. The breakfasts are very good, with options for both children and adults. The only thing I didn't notice was an omelet station; there were fried eggs and scrambled eggs instead. But you won't go hungry; a delicious and hearty breakfast is guaranteed.FromPLN 902
Outstanding4496 Reviews
Huaihai Road Area/Xintiandi Area Shanghai|0.97km from city centre
Stayed here with my fur baby, and the pet-friendly experience was fantastic! They provided so many pet supplies in the room, which was super convenient. I really love Langham's color scheme; so many things are pink! There was even a dog-shaped pillow in the room – so cute! Sicily, one of the staff members, was incredibly warm and friendly, checking in on our stay experience. Overall, everything was lovely. Thumbs up for her! 👍👍FromPLN 675
Very Good3208 Reviews
Jing'an District/West Nanjing Road Shanghai|2.12km from city centre
English (WeChat):
Thank you so much, Ritz team—especially Frank—for your brilliant service during my stay. When I specifically needed your assistance with arranging my transport, coordinating my laundry, and ensuring my room was refreshed and ready after my request, your responsiveness and follow-through made a real difference. It was Frank and your team’s level of care that ensured my stay was truly at the standard I would expect from the Ritz.
As an experienced, cosmopolitan traveller, I genuinely notice the difference when service is delivered with real competence and cultural nuance. I truly appreciated Frank’s outstanding command of English, and the warmth, sensitivity, and understanding of the expectations for a solo female traveller like myself.
Please pass my sincere thanks to the whole concierge/service team as well—kindly forward this message to your customer service team/manager.
Warm regards, Ms Jennifer Dawn Stairs
---
中文（中文/WeChat）:
非常感谢瑞吉团队——尤其是 Frank——在我入住期间给予的出色服务。当我在需要你们协助时，特别是安排交通出行、协调洗衣服务，以及在我提出需求后帮助我把房间打理得清爽并准备好，你们的及时响应和认真落实让我感受很深。正是 Frank 与团队的用心与专业，确保了我的入住体验完全达到了我对瑞吉应有的标准。
作为经验丰富、见多识广的环球旅客，我确实能体会到：当服务真正做到专业、同时又能理解文化细节与期待时，体验会有本质差异。我也非常感谢 Frank 出色的英文沟通能力，以及他在对独自女性旅客的关照方式上所体现出的温暖、细腻与周到。
也请将我诚挚的感谢转达给整个礼宾/服务团队，并请协助转发给你们的客服团队/经理。
此致敬礼，Jennifer Dawn StairsFromPLN 638
Outstanding4602 Reviews
Jing'an District/West Nanjing Road Shanghai|4.54km from city centre
The room was spacious and beautiful, and the environment was top-notch. Its prime location in Changning District made it super convenient to get anywhere. The cleaning staff did an excellent and meticulous job. I'd like to specially commend all the staff for their professional and patient service attitude. The front desk attendant even helped us extend our check-out until 4 PM. When I forgot something, they proactively messaged me to remind me. I highly recommend this hotel! It truly felt like a home away from home!FromPLN 243
Excellent5908 Reviews
The Bund Area Shanghai|1.78km from city centre
The Fairmont Gold room is very spacious, featuring a separate entry area, a walk-in closet, and a well-appointed bathroom with a wet and dry separation, a vintage bathtub, and double sinks. The bedroom includes a large sofa and a desk, and the overall layout follows an inverted 'S' shape. Both the layout and decorative details show thoughtful design, exuding an old-world artistic charm.
This time, I stayed in a room facing Nanjing Road. Through the three bay windows, I could see the bustling crowds on the pedestrian street below, the silhouette of the Peace Hotel's South Tower opposite, and the large clock on the Custom House clock tower in the distance.
Almost every corner of the hotel tells a story: the grand corridor and octagonal lobby on the ground floor, the peace dove sculpture made of thousands of glazed tiles, the historic 'Chaplin Staircase' by the east entrance, the European old-money-style Victor Café, the Peace Museum tucked away on the mezzanine floor, and the legendary Jazz Bar hidden within the Jasmine Lounge. Taking the gleaming mosaic-tiled old elevator up to the 9th floor's Cathay Room, the rooftop bar offers panoramic views of the Bund. The Dragon & Phoenix Restaurant is adorned with auspicious dragons and phoenixes and eight blessings, while the Peace Hall, with its long space, high vaulted ceiling, and the legendary spring-loaded teak floor, still whispers tales of its past splendor.
Staying in a Gold room includes lounge access. We experienced both the afternoon tea and happy hour, and the food quality was good with a rich selection. The happy hour now also offers hot dinner items; while not as extensive as the Cathay Room buffet, the variety is still considerable. The biggest advantage is the tranquility—during my visit, there were rarely more than two or three tables of guests, allowing for a quiet and relaxing meal. The Gold Lounge's ambiance is excellent, continuing the hotel's Art Deco style with a Shanghai twist. The service staff are professional, proactive, and know how to maintain an appropriate distance.
The Jazz Bar was another highlight of this trip. The elderly jazz band, famous for holding a Guinness World Record, is quite well-known. After dinner, we went for a drink and listened to some music. While the performance and the female singer's vocals weren't stunning, the atmosphere was truly unique. Upon entering, the dapper maître d', with slicked-back hair, warmly escorted us to our seats; the bar staff were skillful in recommending drinks; and the handsome bartender’s movements were swift and precise. Watching the white-haired musicians on stage deliver piece after piece, I felt a genuine sense of disorientation, as if time had rewound several decades.FromPLN 1,372
Swimming pool
Very Good6834 Reviews
Jing'an District/West Nanjing Road Shanghai|2.97km from city centre
The location is excellent, with both the subway and business district within walking distance. The room is spacious, and there are many lifeguards at the pool, making it safe for kids to swim. The check-in experience was great, and the executive lounge service was very attentive. Transportation is also very convenient. The view from the Kunlun Window is fantastic; on a clear day, you can see very far.FromPLN 349
Outstanding3805 Reviews
Jing'an District/West Nanjing Road Shanghai|0.94km from city centre
1. **Unbeatable Location:** Situated at 380 Weihai Road, it's a mere 3-minute walk to Nanjing West Road Metro Station (Lines 2, 12, 13). There's a private internal passage directly connecting to HKRI Taikoo Hui. Exploring Zhangyuan, Plaza 66, Xintiandi, and the Site of the First National Congress of the CPC are all within walking distance. You'll have no worries about dining or shopping.
2. **Exceptional Design & Comfort:** Designed by Neri&Hu, the hotel features a grey-toned wabi-sabi style with Thai Zen influences. Standard rooms start from a spacious 46 sqm, with large floor-to-ceiling windows for excellent natural light. Amenities include organic Australian aromatherapy brand Grown Alchemist, Dyson hairdryers, Sonos/Marshall speakers, and complimentary soft drinks in the mini-bar for the first round. Thoughtful touches like aromatherapy diffusers and bedtime ginger tea are delightful. The overall vibe is that of a 'hidden oasis in the city center' – not ostentatious, but effortlessly sophisticated.
3. **Impressive Dining & Facilities:** La Scala Italian restaurant has received a Michelin Plate, and URBAN Thai restaurant has a solid reputation. The breakfast offers unique Thai snacks like Tom Yum Wontons, Thai Milk Tea, and Mango Sticky Rice. The underground 25-meter heated infinity pool with a starry ceiling is rarely crowded and perfect for photos. The Thai SPA, with its essential oils, receives many positive reviews.
4. **Service Varies (Generally Good):** Most guests find the staff polite and discreet. If you note an anniversary or birthday in advance, you'll likely receive decorations or a room upgrade. Guests often receive a small elephant souvenir upon check-out, and children's amenities are proactively provided for families.
⚠️ **Points to Consider (Avoid Pitfalls):**
1. **Soundproofing Can Be Hit or Miss:** Some rooms in the corridors or facing Weihai Road might pick up sounds of opening doors or traffic. For light sleepers, it's advisable to request a quiet, higher-floor room away from corridor ends when booking.
2. **Breakfast Not Overly Lavish:** It's a refined offering with fewer hot Chinese dishes and no traditional local breakfast items (like shengjianbao or youtiao). If you're looking for a wide variety, you might prefer to dine at Taikoo Hui.
3. **Understated Entrance:** The entrance is tucked away on a small road, making it easy to miss on your first visit. The lobby also isn't as grand as traditional five-star hotels. Those who prioritize pomp and circumstance might find it 'not luxurious enough.'
4. **Occasional Staff Shortages During Peak Season:** This can lead to slower service at the front desk or a perfunctory turndown service. However, these are rare occurrences.FromPLN 924
Very Good4385 Reviews
The Bund Area Shanghai|2.48km from city centre
The hotel's location is excellent, right in the heart of Shanghai, and the views from the high-floor rooms are quite good. The facilities are a bit old, but that's understandable given how long it's been open, so that's fine.
However, the service level is truly subpar, worse than even a four-star hotel. They didn't even notify guests in advance about the traffic restrictions due to a conference in the hotel area. I arrived in Shanghai in the afternoon and couldn't check in until 9:30 PM. The hotel had no contingency plans or measures in place. Many guests were quite upset at the time. Breakfast also required queuing, and the taste was mediocre with no particular highlights. When checking out, the staff didn't even bother to look up. Maybe they should all go for some training at a hotel like Atour (All Seasons) first.FromPLN 582
Outstanding5728 Reviews
Jing'an District/West Nanjing Road Shanghai|2.33km from city centre
Once again, staying at the Jing An Shangri-La, Shanghai felt just like coming home, and it was a truly rewarding experience. We booked a king room and a twin room for our family of three. When we requested rooms on the same floor, Lvy and Chloe from Guest Relations went above and beyond, even upgrading our rooms – we were incredibly touched!
Even though it was plum rain season in Shanghai, with misty rain every day, standing by the large floor-to-ceiling window in the room offered unique views, near and far, allowing us to appreciate a different kind of scenery.
Breakfast was as sumptuous as ever, the rooms were still incredibly comfortable, the environment offered a peaceful retreat amidst the hustle and bustle, and the surrounding area remained perfect for shopping and dining.
Though it's an established five-star hotel, it exudes a fresh vibrancy within its rich heritage. Every visit here brings new discoveries and new experiences!FromPLN 848
Outstanding18430 Reviews
Lujiazui Area Shanghai|3.12km from city centre
I stayed at this hotel many years ago when there weren't many good hotels in Shanghai, and it left a deep impression. Later, every time I traveled to Shanghai for business, I stayed at other newer hotels. This time, I chose this hotel with my kids because I wanted them to see Shanghai's skyline. Overall, I was quite satisfied, especially since I booked late and couldn't get a family room, so I ended up booking two different room types for the two nights. However, the front desk helped us change both nights to family rooms, which I'm very grateful for. I feel like this hotel offers great value for money if you're traveling with a larger group. Perhaps because of this, breakfast was incredibly crowded – I almost don't remember ever seeing such a crowded hotel breakfast. For both days, we were seated at tables added in the aisle. What's more, after the staff cleaned the tables, they didn't set out cutlery, so we had to ask for it. One staff member was very polite, while another seemed quite displeased.FromPLN 720
Breakfast
Outstanding10441 Reviews
Sheshan, Songjiang University Town Shanghai|35.83km from city centre
The Sapphire Room is definitely a lot better than the Ruby Room.
Brought my family here for lunch on a weekend. The ambiance is great, quite elegant and quiet. We arrived early, so there weren't many people around.
The dishes have a nice fusion cuisine touch.
The Roasted Pigeon: The skin was incredibly crispy, clearly freshly roasted, much crispier than what you usually find elsewhere. The skin alone was amazing.
The Snow Pea and Honey Pepper Beef Cubes: The snow peas were the star, truly glistening. The beef cubes were well-done but very tender.
The Rich Chicken Broth with Bamboo Shoots and Old Tofu: This local specialty old tofu was quite unique.
The Seafood Poached Rice: Very fresh, packed with ingredients, and hearty.FromPLN 855
Very Good2520 Reviews
Wujiaochang Commercial Area Shanghai|9.08km from city centre
The hotel's location is excellent, and cleanliness wasn't an issue.
However, the facilities had some significant drawbacks. The bathroom door was very problematic; the toilet and shower shared the same glass door, which was extremely difficult to slide and very inconvenient (as shown in the picture). There were too few power outlets, making charging devices a hassle. The light switches weren't clearly marked, and the night light shone directly into your eyes.
Regarding service, the younger male front desk staff member was rude and unprofessional. When I checked in, I wasn't the only guest, and he was impatient and impolite with everyone, not using any basic pleasantries. He also didn't inform me about any of the hotel's facilities; I had to find the laundry room myself later. At one point, a hotel call came in to the female staff member opposite him. She wasn't sure about the situation, hung up, and then asked the male staff member, who directly mocked the guest who had called for inquiries – that was completely out of line. He also made a point of pretending to be busy with other things (even though guests could see his screen and he clearly wasn't busy) before grudgingly responding to guest requests.
Although the hotel's physical amenities aren't a major issue, I will not be staying here again due to the service attitude. Being next to a university, I'm sure they won't miss one guest.FromPLN 301
Outstanding549 Reviews
Hongqiao Airport/National Exhibition and Convention Center Shanghai|15.59km from city centre
The Jiayu Hotel is right next to Jiaxuan, essentially two types of accommodations under one brand. Jiayu is more like an apartment-style hotel, which is a great option if you're traveling with children or elderly family members. You can choose a suite with a kitchen, complete with an induction cooktop, range hood, and dishwasher.FromPLN 350
Very Good1664 Reviews
Everbright Convention and Exhibition Center Shanghai|12.35km from city centre
My overall experience with the business I conducted at this location was incredibly pleasant, and I absolutely have to commend Audrey, the front desk staff member. Her thorough and thoughtful service throughout left a deep impression on me, and I'm writing this review to express my gratitude.
As soon as I walked through the door, the front desk staff immediately stood up and greeted me warmly. Her tone was gentle and friendly, and she maintained a sincere smile, instantly easing any awkwardness I felt as a first-time visitor. I hadn't brought all the necessary documents with me and had many questions about the process, required materials, and fee standards. I was worried it would take a long time and that the staff might become impatient, but she was incredibly patient throughout, without a hint of perfunctoriness or laxity.
She clearly explained each step of the process item by item. For technical terms I didn't understand, she rephrased them in easy-to-understand language and explained them repeatedly. Thoughtfully, she took out a pen and paper, wrote down a detailed list of materials I needed to provide, and noted important considerations for each item, saving me from making multiple trips. While I was waiting for the procedures to be processed, she saw me standing and proactively guided me to the seating area, even offering me drinking water. Her attentiveness was evident in every detail.
When handling the business, she was skilled and efficient, verifying information carefully and meticulously. She double-checked every detail with me to prevent any errors. Midway through, I added several additional questions related to various different services, and she answered each one in detail, proactively informing me about related benefits and precautions, showing incredible thoughtfulness.
Throughout our entire interaction, her demeanor was appropriate, polite, and humble, and her speaking pace was just right. She showed empathy for the customer's difficulties and displayed no impatience or perfunctoriness. Her professionalism and service awareness were impeccable. It's precisely because of such a diligent, responsible, and thoughtful front desk employee that the overall image of the establishment has been greatly enhanced, making my entire process smooth and worry-free.
Such excellent service deserves high praise. If any friends or family have similar needs in the future, I will definitely recommend this establishment, and I hope the store will generously reward this dedicated staff member!FromPLN 145
Excellent1938 Reviews
Hongqiao District Shanghai|8.21km from city centre
I've found a real gem in this modern tower. The hotel occupies floors 15 to 18, and the reception is a 10/10 – the staff are super friendly, they offer coffee, tea, and little pastries, and there's also a very comfortable coworking area.
The rooms are like a small studio with a kitchenette: microwave, washing machine, dryer, a full-size fridge, and plenty of closet space. The bed and pillows are extremely comfortable, and the shower… wow! The water pressure is amazing, absolutely wonderful. The door is floor-to-ceiling, so steam from long showers doesn't escape into the rest of the room. The sink area is a bit small, but it's fine for one or two people. Special mention: the magnifying mirror and the Japanese toilet – a real luxury that I really appreciated.
We were so comfortable that we ended up extending our stay by 3 more days.
The only downside: the metro is about 1 km away, maybe a bit more. But the value for money is so good that what you save on the hotel easily covers a taxi ride. From now on, this will be my go-to place in Shanghai.
Highly recommended. I'll definitely be back.FromPLN 214
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