"We have booked more nights initially, but our plan was disrupted by the typhoon unfortunately. Kudos to hotel to be willing to accommodate to our booking twice. Room is too dim for my liking, but housekeeping staff is helpful to my request. Convenient location that our favourite 莱莱小笼包 and 双喜甜品 is just a corner away. You just need to head down n the whole shopping street is right in front"

"This hotel offers excellent value for money among the landmark hotels in Lujiazui. Although it's been open for many years, it's well-maintained, with no signs of age or musty odors. The service is discreet and appropriate; they don't push dining or spa services excessively, but rather respond promptly when needed. Whether for a short stay or an extended visit, the experience consistently delivers."

"Many thanks to Lily for her great service and helping us with our room and luggage. She was always kind and helpful, and made our stay much smoother. 🤍 بصراحة أول شيء جذبني للفندق كان التقييم العالي وعدد التعليقات الكبير 📍 Location: من أفضل مميزات الفندق موقعه. قريب جدًا من شارع التسوق٣ د مشي تقريبا ، وحوالي 5 دقائق مشي من مطعم Eli Falafel العربي، وكذلك قريب من محطات المترو، فالتنقل كان سهل جدًا. 🏨 Check-in & Lobby: مدخل الفندق من الجهة الجانبية، وهو داخل نفس مبنى Holiday Inn. اللوبي في الدور الخامس، وصراحة كانت من أكثر الأشياء المخيبة بالنسبة لي، لأننا اضطرينا نسحب الشنط من الاستقبال إلى اللوبي ثم إلى الغرفة بأنفسنا. 🛏️ Room: الغرفة عادية وصغيرة نسبيًا (حوالي 25m²) وتذكرني بغرف أوروبا. لكنها نظيفة، مريحة، وإطلالتها على شارع التسوق كانت جميلة. 💡 Facilities: * الستائر والإنارة إلكترونية. * فيه روبوت يوصل الطلبات للغرفة، وكانت إضافة لطيفة. * أي استفسار يردون عليه بسرعة عن طريق WeChat. 🚿 Bathroom: المرحاض فيه خاصية تدفئة للمقعد، لكن ما فيه شطاف إلكتروني، وكنت أتمنى يكون موجود. 👕 Services: ما فيه مكواة داخل الغرفة، لكن فيه غرفة غسيل فيها مكواة بخار تؤدي الغرض. بس بصراحة كل مرة تحتاج تكوي شيء لازم تنزل، وهذا كان متعب شوي. 😭 وقت تسجيل الدخول تقدر تختار إذا تبي تنظيف يومي أو بدون تنظيف طوال فترة الإقامة، وأمانة خدمة التنظيف كانت ممتازة. 🎁 Overall: رغم الملاحظات، لازم أقول إن الموظفين كانوا يحاولون يرضون النزيل بكل الطرق. وعند تسجيل الخروج أعطونا هدية بسيطة، وفي اللوبي متوفر قهوة سريعة التحضير وشاي مجانًا. الخلاصة: فندق جيد جدًا إذا كانت أولويتك الموقع وسهولة الوصول. لكن الإقامة كانت مريحة، والموظفون متعاونون جدًا، وهذا عوض كثير من السلبيات بالنسبة لي"

"The facilities are complete and the transportation is convenient. Xiao Cao and Xiao Shen were great!"

"room is clean and really convenient, check in and out is really easy as well. staff are friendly and nice, would recommend"

"The hotel has absolutely no unpleasant odors, and its location is excellent. It's incredibly convenient for visiting IFC, the Oriental Pearl TV Tower, and the 'Three-piece Set' (Lujiazui's iconic skyscrapers). You can even see the Oriental Pearl TV Tower and the Huangpu River right from your room. Also, Ella, one of the hotel staff members, was exceptionally helpful and kind."

"Service was good and they are so supportive in any problem"

"My stay at Crowne Plaza Shanghai Nanjing Road was absolutely exceptional. I would like to express my sincere gratitude to the entire hotel team. The reception staff were always professional, welcoming, and ready to assist with any request. The housekeeping team maintained the room in perfect condition every day, paying attention to every detail. A special thank you to the chefs and restaurant staff for the outstanding breakfast experience — the variety, freshness, and quality of the food were truly impressive. The hotel’s location is simply perfect, right in the heart of Shanghai on the famous Nanjing Road, making it incredibly convenient for shopping, dining, sightseeing, and business meetings. The swimming pool is excellent, clean, spacious, and perfect for relaxing after a busy day in the city. Crowne Plaza Shanghai Nanjing Road combines outstanding service, comfort, and an unbeatable location. I highly recommend this hotel to anyone visiting Shanghai and look forward to staying here again in the future. Thank you for making my visit to Shanghai so memorable."

"My stay in Shanghai this time was incredibly satisfying; choosing the right accommodation truly made the entire trip much easier. The hotel boasts an unbeatable location right in the city center, making getting around incredibly convenient. With excellent transportation links all around, popular shopping districts and attractions are very close by. Whether it's for shopping, dining, or sightseeing, there's no need for long journeys, saving a lot of travel time—it's perfect for anyone visiting Shanghai. The most delightful surprise was the room's view. It offered a wide, clear panorama overlooking the Suzhou Creek. During the day, the river flows peacefully and serenely, exuding the soothing ambiance unique to urban waterways. As night falls, the lights along both banks gradually illuminate, with gentle light strips stretching along the river. The light reflections dance on the water, and as the evening breeze blows, the ripples shimmer softly, creating an incredible atmosphere. There's no need to brave crowded attractions; you can simply stay in your room and enjoy the ever-changing scenery of the Suzhou Creek, from day to night. After a busy day of sightseeing, gazing quietly at the river view outside the window feels as if the city's hustle and bustle are completely shut out. Your mind gradually calms, and fatigue melts away. This hotel's greatest highlights are its prime location coupled with the calming Suzhou Creek views. Having such a relaxing viewing experience in the city center is exceptionally rare. My overall stay was comfortable and pleasant, with no disappointments. I highly recommend this place to anyone looking to enjoy city river views; it offers outstanding value for money. The next time I visit Shanghai, this hotel will definitely be my top choice again."