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Top rated hotels in True Blue

Sandals Grenada
4.5/541 Reviews
We have been to many sandals hotels and found this one a disappointment compared to the other properties we have visited. I will try and summarise it in as short review as possible. This is the first sandals I have rated below a 4/5. Firstly the good points; Large range of food and drinks. Beautiful grounds and plants. Lovely beach area and welcoming sea. Neptune's service was always fantastic. A lot of places to sit on the beach but the main pool seats get taken up quick. Entertainment was varied and interesting. Bad points Service was below average, not all employees but quite a few didn't acknowledge you when you arrived. Long wait times to be served at multiple restaurants, notably, butchs steakhouse where we waited over an hour to get any food, and the Italian restaurant, where we also waited over an hour to get even a starter, and drinks we ordered didn't arrive either at the restaurants, so we had to chase them up. We also had multiple restaurants forget we had ordered desserts so was left sat there and we ended up just walking out. Towels were taken but not replaced in our room on multiple occasions. Vegetarian options have become almost limited to fake 'meat' dishes now, rather than Veggie meals. Didn't get welcome pack in room so had to chase up the spa voucher, and they had run out of t shirts for our whole stay. Was served meat for lunch after asking for vegetarian qasedilla, unfortunately found out too late after taking a bite, as I didn't open up the wrap beforehand. Multiple times my husband asked about going out for snorkelling on the boat but hardly ever got a straight answer and most the time only snorkelled from shore with the aqua team. Woke up early a few times before anything was open and the coffee machines had been taken away from lobby area so only had the room to get coffee in. Was told by reception that we could have a free room to shower in as we had a late flight, however we sat and waited and in the end was told just to use the shower area. We would've just done this anyway rather than being told to wait for a room to become free, seemed like a waste of time. Overall didn't feel as welcoming as other sandals, felt like you were being a pain when asking for drinks at the bar etc. So in conclusion after paying that much money for a hotel and holiday we would've expected a lot better from a sandals hotel, like the many we had been to before. If this was half the price and a different hotel chain then I would've expected this level of service. A bit of a disappointment overall.
True Blue Bay Resort
4.3/5104 Reviews
Firstly the customer care is magnificent, as you walk into the lobby the approachable, friendly, smiling staff are as helpful as you could ever want someone to be... The fact that you are then shuttled off in a little golf cart to your room with your luggage (either with or after you, dependent on amount or bags) is an added extra (the walk is never that far, it just adds to the customer care). The room we had was luxurious feeling, spacious and pre cooled for our arrival (in a hot climate that is another wonderfully thoughtful touch). More than one member of staff was happy to share with us the Wednesday evening activities of street food and live music, for not just guests but locals alike (the best part was they were thoughtful enough to offer guests the chance to book tables so the locals who all knew the set up didn't get there first and leave us out of the action). A magnificent evening that made the stay even more worth while.
The Relax Inn
4.1/527 Reviews
well
Royalton Grenada, An Autograph Collection All-Inclusive Resort
4/5104 Reviews
My cousins and I went on a 5 night/ 6 day trip to Grenada and stayed at the Royalton. Two of us had stayed at another Royalton in Antigua, so we somewhat knew what to expect. Overall, our trip was amazing!! The staff was so kind, caring, and attentive. The pools and beach were absolutely beautiful. When we needed or requested something, it was attended to very quickly. Even the medical care was amazing at the resort! One member of our party slipped on an excursion and she was taken care of at the nursing station on property, with follow-ups! Thank you to all of the amazing nurses and doctor who took such great care of her, especially Dr. Gilbert, Nurse Andrea, and Nurse Julianne. We stayed in an Oceanfront Diamond Club Suite, which had a beautiful balcony and the greatest butlers, who became more like friends. Kezia and Lindon, thank you for going above and beyond to make our stay so incredibly special (from decorating the room to getting an extra chair for the balcony to always checking in). Also, even though Brad was not our butler, he too become a part of our squad by making an effort to welcome us, get us settled, and help with whatever we needed. There is a bit of a hill to get to the main part of the resort and we would mostly walk, but there was also always the option of taking a buggy, which we appreciated. Our favorite restaurants were the Indian, Taj, and the Italian, Grazie. We ate a ton of delicious food! We also loved visiting the coffee shop for lattes, sweets, and even Nutmeg ice cream. Plus, there is nothing like having a tropical drink (or two) at the swim-up bar! For activities, we really enjoyed the Aquafit class and the balloon toss, but we were just as happy to wade in the warm ocean water or lounge in the sun. A few small cons that really didn't affect our overall enjoyment of the trip: -Many of the activities were cancelled or changed throughout our stay (this may be due to the fact that the resort only got busy when we were leaving- something we didn't mind, as we never had to deal with crowds). Also, we love earning prizes, but most competitions didn't offer any. -The spa does not have hydropools like some of the other Royaltons. -The buffet was just ok, which I have found to be fairly consistent across any of the all-inclusive resorts I have stayed at. **Some things to note before traveling to Grenada: -There are a lot of mosquitos, so bring good bug spray -Make sure that whatever cash you carry is in perfect condition- everyone takes American money, but no one can accept ripped bills as the Grenadian banks will not take them. Finally, some additional thank yous: -Leah, for your positive attitude and warm demeanor -Daniel, for being a great bartender -Chef Adrian, for the delicious omelettes accompanied by a serenade -Shakim and Tyrone, for always assisting us and keeping us safe -Akim, for offering a helping hand -Rocky, for indulging us and taking a ton of pictures for our photoshoot -Danielle, for organi
La Heliconia & Day Spa
3.8/549 Reviews
We were not due to stay here, but due to the Coronavirus restrictions forcing us to cut short a stay on Carriacou, we stayed here for 2 nights. Our room was a little apartment with a kitchen, sitting area, dining table, bedoroom and bathroom. The hotel is on the road to the airport so there is traffic passing by all the time, but we didn't really notice it being invasive. The place was just right for our stay - waiting 2 days for our flight home. We were the only people staying there at the time, so started our self-isolation round the pool. This had nice loungers with comfy cushions on, and a sun shaded area with a nice breeze. It is on a steep slope so I would not class it as wheelchair friendly or for anyone with mobility problems. Our daily work out was walking up and down the slope to the pool which is at the top of the property. The restaurant was shut (as everywere on Grenada) but they cooked us breakfast which we ate in our room. In the evening we went and got a take away from the nearby Pun-jabi restaurant (see separate review). We had a friendly little Gecko staying with us in our bedroom who we named Trevor. He seemed to barely move at all, but I entertained myself with thoughts that while we slept he raced round the room doing circuits. The bed was large and very comfy. they had 2 enormous double wardrobes in the room containing about 4 hangers. This wasn't a problem for us as we lived out of our packed bags. I would imagine it's not the sort of place where you stay for a long time anyway. AC in the room was very effective. No ceiling fan. The shower looked old (a fixed head coming out of the wall) but it was fabulous. Lovely hot water and a decent pressure. Nice towels, and the pool towels were nice quality too. Difficult to tell what it would be like normally, but this place served it's purpose for us very well. The reception staff were very nice and helped as much as they could in the circumstances.

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