Hotels near Au Bonheur des Marques, Aix-en-Provence

It is really difficult to park in downtown Aix. It is recommended to call the hotel to reserve a parking space (there are three). This is a very popular hotel, very trendy. Several clerks are very enthusiastic, and Chinese people who are not good at English don't have to worry about communication problems. Because the road was being built nearby, the clerk patiently drew me a road map on the map, and also took the initiative to recommend restaurants and attractions to me. There are small supermarkets, fruit shops, snack shops nearby, and there are delicious restaurants where locals also go at the intersection, called Le Thermal. But it's best to go back to the hotel by 7pm.

It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.

4-night stay Upside: (1) Space - limited-service apartment concept. Separate bedroom, bathroom, toilet, kitchenette, living room & balcony (within dining table) (2) Location - nearby supermarket & gym (not affiliated with Adagio); walking distance to the old town (3) Laundry room - located near reception; takes credit card payments; but there's only 1 washer and 1 dryer, so plan ahead (4) Quiet - inward facing apartments don't get street noise and face a pleasant internal courtyard Downside: (1) Air-conditioning issue - apparently, there was an ongoing air-conditioning fault affecting some apartments, including the first apartment we were assigned at check-in. Also, apparently, guests were supposed to have been informed about this, but we weren't. None of the correspondence we received prior to check-in mentioned it, neither did anyone mention it at check-in. Initial response when we queried why the apartment wasn't getting cool was the offer of a standing fan. This was completely unacceptable given the high summer temperatures (＞30C) in a west-facing (afternoon sun) apartment. It would have been too uncomfortable to sleep, even with a standing fan. Not to mention the lack of transparency. After further enquiries, including regarding repair timing (several days!), suddenly another apartment, with functioning air-conditioning, became available. As Adagio is part of a major international hotel brand, issue could've been better handled by offering affected guests, whether in advance or at check-in, the option of (a) transfer to a similar-class property (in-network or otherwise) at no cost; (b) full refund; or (c) fully-transparent ”informed” acceptance of apartment with faulty air-conditioning.

breakfast and coffee isn't good. No room cleaning service for 3 days. No toilet paper or clean towels for your stay. The room is quiet and clean. You have to pay 7 uro per day extra for your cleaning service.

Bel emplacement, paisible, malheureusement, il n'y avait pas d'eau chaude durant le temps de notre séjour, malgré le passage d'un technicien. Ce dernier n'a apparemment pas pu réparer la panne. J'espère que ce genre d'inconvénient ne se répétera pas pour les clients à venir. Sonia Jebsen

Pour les points positifs : - la chambre était grande et agréable (suite). - l’environnement dans la pinède était calme. - stationnement facile - petit déjeuner correct Pour les points négatifs (malheureusement …): - invasion de fourmis dans la partie salon de notre suite - la piscine naturellement filtrée ne nous a pas du tout emballé (couleur verte et algues) et pas d’ombre par 40 degrés. - nous avions demandé de payer en chèques ANCV à l’arrivée mais l’hôtel nous a débité le montant de la chambre sur notre CB. - service complètement à revoir… J’ai oublié un vêtement dans la chambre. J’ai appelé quelques heures seulement après notre départ. J’ai eu plusieurs interlocuteurs pendant trois jours. On devait me rappeler mais à part un jeune homme dimanche soir, qui n’a rien trouvé personne n’a rien fait et le vêtement s’est mystérieusement volatilisé. Je suis déçue car il me semble qu’un hôtel 4 étoiles doit quand même proposer un certain standing aux clients. J’ai demandé à être rappelée par un responsable. J’attends encore… Quel dommage !

On coming from the airport I didn’t find the hotel easy to locate. The entrance has steps in front of it and I had to lug my suitcase up them which wasn’t at all practical. Whether or not there was a ramp somewhere I have no idea, but I didn’t see one in the dark. After a frosty reception I found the room perfectly adequate and very quiet. The bed was comfortable. There was no water in the room which I found surprising and a small bottle would have been appreciated. The bathroom was very clean and modern and had very nice toiletries. The staff in the morning were very friendly and the breakfast was very good. The scrambled eggs were delicious. Overall the stay was okay but next time I will stay nearer the airport.