"The room is spacious and clean. The staffs are accomodating. The food was good. The location isnear the beach."

"The hotel was fantastic and the staff was excellent. They was friendly and provided us with anything we needed. The only thing I struggled with was when I needed to shave as the lighting was greatest but the room light was decent."

"I expected more, especially knowing that this is a 5-star hotel. The linens had visible stains, and there were some cleanliness issues that were overlooked. I reported these to the front desk for future reference. They acknowledged my concern, but they didn't offer to change the linens or send housekeeping to check the room. (I'm not expecting any compensation. It would've just been a nice gesture if they were more proactive.) Room 308 also needs some maintenance. The AC was leaking and wasn't cooling that well. The shower heater wasn't working properly, the vanity chair was broken and almost detached, and the luggage rack near the TV was already worn out and had stains. (These issues didn't really affect my stay that much, but I think they should still be addressed. If another guest, especially a foreigner, stays here, they would definitely complain.) I didn't report these issues, even during checkout, because after my first concern, I honestly felt like they would just be ignored. During checkout, I called ahead and requested for someone to inspect the room so the process would be faster. Unfortunately, it seemed like no one was sent. I waited longer than expected—it was supposed to take around 5 minutes, but it took about 8 minutes. They also didn't give me any update. (I think if I hadn't asked for a follow-up, I would've waited even longer.) On the positive side, the breakfast was good. The Lagoon Bar was also great, especially the server there. (I forgot his name, but he's been working there for about 3 years. 😅) Overall, my stay was good. Hoping my next stay feels more like a true 5-star experience. The hotel has great potential, but I think being more proactive with guest concerns, cleanliness, and room maintenance would make a big difference."

"Great location. Beach front. With free drinking water everywhere. Accommodating and nice staff. However, room aircon is leaking. And mahina."

"Our family is very happy to be valued guests of Henann Prime during our vacations (13-18 March 2026) Very kind personnel, clean rooms and territory, tasty food and drinks. Especially we would like to say thanks to:  Marianne, Laurent, Rose, (all are from restaurant) Cherry and Dina (massage) Guys from entrance  All people from front desk, room cleaning, restaurant and security! 10/10"

"Honestly, words can't fully express my disappointment. I stayed for 5 nights and had to complain about ants every single day—there were just so many! The cleanliness was absolutely terrible. It was a truly frustrating stay, dealing with all sorts of bugs and ants."

"Had a wonderful stay at Fairways & Bluewater! The facility is beautiful, and the staff were incredibly accommodating they provided superb service and assisted us throughout our stay. Must try is the White Barn. The Pad Thai is so good!! We also loved the VIP experience with their airport pickup service. They took care of our luggage and made everything smooth and hassle-free. It was the perfect way to celebrate my husband’s birthday! ❤️ Thank you, Fairways & Bluewater! We’ll definitely be back! 💙🌴"

"All good."

"An excellent hotel, the staff is incredibly friendly. The breakfast buffet isn't very varied, but there's always something to eat. The hotel always has a calm atmosphere, a wonderful place to relax. There's a fish market nearby where they'll cook your seafood for you. I definitely recommend the Ondus Hotel for a vacation. The sunsets are simply stunning!"