Orada Apartamentos Turísticos - Marina de Albufeira

The apartments owned by Orada Marina are excellent, reception staff are fabulous especially Monica, great location HOWEVER ...... BE CAREFUL that your travel agent books with them directly or you might get an apartment via Gravetur who own a few apartments in the complex. The first half of our stay was awful, cockroaches, filthy studio apartment, front door wouldn't open, no air conditioning. I can't stress enough, this apartment was owned by Gravetur and NOT Orada marina. We moved out after day 4 and Monica from Orada Marina had a 1 bed apartment available for the rest of our stay. It was 100 times better. All the issues we had, we put forward to Gravetur. They cleaned the apartment but we were not entitled to air conditioning. An offer of an upgrade was made on day 5 but we rejected it as we were not meant to be in that property from the start. Please make sure your travel agent deals with Orada Marina and not Gravetur. I would have given Orada Marina 5 stars but I gave 3 stars only to let people know about this other property rental company.

For the price, you get what you pay for. Pros - All the staff were incredibly helpful, the receptionist who checked us in was amazing and I’ve never been somewhere that actually gives you every bit of info you need when you check in. That same receptionist gave me some tea for my sore throat too (absolute sweetheart wish I got her name) - The beds are very comfy and spacious - The WiFi in our room was amazing (and free) - The kitchen was fully kitted out with a washing machine which was so handy - The location is great for the old town and there is a shop just 2 min walk away as well as the marina - We used the free shuttle to get to the Old Town which was great - The pool is really big and there was plenty of free sun loungers too - LOADS of cats!! Cons - the decor is very dated, but again that’s a minor thing - the door to the apartments is a NIGHTMARE. The key they give you is very old and it’s a constant battle to get it to unlock/lock

These apartments are gorgeous . Never seen so many balconies in a 2 bedroom . The 2 bedrooms are huge . We were a family of 5 and we could have lost each other . The pool area was lovely. Plenty of sunbeds . 2 minutes across the road from the marina which had a variety of restaurants and bars to sit out on and watch the boats . 15 minute stroll into Old Town. Highly recommend and we will definitely be returning here

We were very pleasantly surprised on our short out-of-season stay. The price was very reasonable, the receptionist was extremely pleasant and couldn’t be more helpful, the apartment was a good size and reasonably well appointed, plus it was very clean. We took the free shuttle bus to the old town and back, we really didn’t expect that kind of service out of season, again the driver was very helpful and pleasant. My only small criticism was that a couple of the power outlets were damaged and unusable, not to the point of being dangerous, just a little inconvenient. We would definitely stay there again and would happily recommend it.

Great place for the price. We had a studio on the ground floor, separate bathroom and kitchen, lovely patio. Nothing supplied, but it’s mainly for self catering I think. I’m sure we would have got a hair dryer if we asked. Staff were lovely, really helpful, checked us in hours early and we got the free bus to the old town. Designated underground parking space right by the apartment, good security. Right near the marina, though it rained so we didn’t walk there. Only 4 stars as it’s a little tired, but brilliant place, especially out of season. We’d definitely stay there again.

Absolutely horrible!!!! The receptionist did NOT have our reservation, even though I clearly had it in writing. She gave us a room that did NOT have hot water, there were ANTS in the bathroom, the stove burners did NOT turn on, there was NO thermostat to put the heat on so we were cold all night, and it took us 15 minutes to get into the room because the key/lock was just not working - even worse, the phone was NOT working, so we couldn't even CALL to complain or request help! We would have gone to reception, but we arrived late at night, it was raining, and the room was FAR from reception. The walk from reception to our room was an adventure because you have to cross the pool/pool area that is NOT lit, and you can hardly see where you are walking. The rooms outside have small numbers on them, so we had to use our phone flashlights to see. NEED MORE LIGHTING throughout the property!! Oh, and that beautiful photo you see of the pristine pool - don't believe it, hundreds of birds swim and play in the pool! I wouldn't stay here again if they paid me!