Premier Inn Alnwick ★★★

"Stopped here for two nights as we were stopping for a wedding. Well what an absolute disaster!! After a 5 hour journey we were greeted by a very rude receptionist, definitely needs some customer service training! To be told the kitchen was shut and we would have to go out for a meal - we were given a list of places local but no indication of if it was a pub or hotel etc. I said oh no that’s a shame why is the restaurant shut was told ‘can’t you read the sign on the door’ with an eye roll!! We had three rooms booked all in the same booking ref and were put on three separate floors. The room on the ground floor was tiny, no where to put clothes and bathroom really small. When we got to our room there was two of us and we had one hand towel in the whole bathroom. Breakfast was nice however such a small place only around 11 tables so dread to think what it’s like when it’s busy. Staff were run off their feet one bloke doing the whole of breakfast service. Overall a really disappointing visit and won’t be returning back to this Premier Inn."

Bailiffgate Hotel ★★★★★

"The room was great, the food was great, and it was close to the attractions. Five stars!"

White Swan Hotel ★★★

"Excellent location,friendly staff and a very nice breakfast.Enjoyed our 3 night stay."

The Shepherd's Rest ★★★

"Absolutely amazing pub, so warm and welcoming maz and Claire made sure that everyone was comfortable, quick speeds with pints, the pub feels warm with customers. Will definitely be back !"

The Cookie Jar ★★★

The Hog's Head Inn - the Inn Collection Group ★★★★

"Very nice environment"

The Garden Rooms ★★★★

"Had a lovely night spent in one of the garden rooms. Room clean and a great shower. Spent the night outside with the chimnea. Fantastic value for money"

Schooner Hotel ★★★

"As a regular traveller and user of many types of hotel and / or hotel / BnB I must say that The standard of decor and cleanliness was the worst I have encountered. Wallpaper was hanging off /  earth wires in the bathroom were exposed. Towels were dirty with rust on them. All the walls were marked / dirty or chipped. The bedroom carpet in room 30 was SO dirty we could smell the dust. Bedroom lights did not work. Halls and stairs were dirty with wallpaper hanging loose and dirty. Stair carpets were so dirty they smelt. Stud walls were hanging loose. All ceilings had dirty marks… I could go on and on and only hope that this review initiates  improvements or prevents others from booking. We did not eat here due to the poor first impressions however the staff seemed happy and  welcoming."

Hope and Anchor Hotel ★★★

"The room and breakfast were lovely. Staff were very friendly and helpful."