Guest User
May 21, 2024
When we arrived at Boss Boutique Hotel, the staff greeted us, asked us the name of the reservation and immediately informed us that our reservation was changed and that we would be staying at another hotel. We asked for explanations which they could not provide because they did not know any more. A reception staff took us to another hotel: Evita Asty Hotel. When we got there we were quite unhappy because we went from booking a 5 star hotel to a 3 star hotel. Although the staff at Evita Asty Hotel were very friendly, the reservation was not what we had made. When we arrived in the room, there were 3 single beds even though there were only 2 of us. The size of the bathroom and the bedroom are OK but the size of the bathroom sink needs to be reviewed. It was a tiny basin, barely big enough to wash your hands properly, impossible to wash your face without putting water everywhere, on top of that the tap moved in all directions because it was a little detached from the the basin. There was a balcony but the door was locked and impossible to access. Even with the windows and doors open, we could hear the noise of the road, great if you are a light sleeper. It was like living in Paris with all the noise of the traffic, the sound of sirens, etc.
The beds weren't very comfortable or maybe it was the atmosphere of the room that prevented us from sleeping properly. There was a television in the room but it only had local channels, no possibility of connecting your Netflix or other account to watch TV.
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