Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 16, 2025
Haoru
My sister and I had the best time here at Le Blanc! I first found this hotel on Xiaohongshu/The Little Red Book and there were some mixed reviews, some said the hotel it self was a little outdated but overall still a beautiful hotel. I'm so glad I took a chance with this hotel because our stay was magical and we are definitely coming back in the future!
Cons:
Hotel is a little old, and rooms are not super clean but for this price, it's above expectations!
Pros:
1. The staff is amazing! Everyone we meet has been super nice and warm to us. Especially our butlers Luis and Rodrigo, they were super attentive and went above and beyond with their service. All the staff were super nice and this is one of the reason I love this hotel.
2. The pools, bars, private beach are amazing for photos and relaxing; when we went, there were not many people so I loved the relaxed vibe.
3. The free events they hold changes everyday and are all worth going to!!! Our favorite was the fire show! Definitely attend as many events as possible, cause they are so worth it.
4. Our package also included free hydrotherapy and we literally went to this everyday when we had free time. It is a must try, so relaxing! We also had 500 hotel credit thanks to booking thru trip.com and we used all of that towards massages and they were amazing as well.
5. We chose the all inclusive option (drinks included) and tried all the restaurants. Overall the food is pretty good, and our favorite was Yama. The order of our preference: Yama, Bella, Le Blanc, Torraza, room service and Lumiere.
Conclusion: Recommend!!!! We are definitely coming back!
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Price per night from:VND 24,643,370
Posted on Feb 18, 2026
Anonymous User
This hotel is in a safe area and doesn't offer all-inclusive. I was out on tours all day, so I really only used it for sleeping.
Amenities include shampoo, conditioner, shower gel, and a hairdryer. The hairdryer had great power, which was a huge plus. They provide two bottles of water daily; additional bottles cost extra, so I'd recommend heading to the supermarket for more. If you're in a hurry, you can get free water at the gym on the 4th floor.
Toothbrushes and other similar items aren't provided.
The pool is quite shallow, though I didn't actually use it.
There's a large supermarket nearby, so I'd advise using that. There's no kitchen, so self-catering isn't an option.
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Price per night from:VND 2,581,063
Posted on Jul 1, 2026|Classic King Room with Ocean View
Daley ZhengThis Intercontinental is really run down, so I can't recommend it based on its facilities. The sound of doors opening and closing next door or across the hall made me think someone was coming into my room. All the amenities are just so old. It's also the peak of the sargassum bloom in Cancun, and the Intercontinental hasn't been spared. Even with daily clean-ups, the beachfront is still unsightly, though the sand itself is still wonderfully fine and soft. Overall, as a non-all-inclusive hotel, I wouldn't particularly recommend it!
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Price per night from:VND 3,054,900
Posted on Sep 10, 2025
Guest User
Perfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
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Price per night from:VND 5,882,512
Posted on Mar 24, 2025
Victoryari
The all-inclusive resort was quite good. The room was nice and had great views. The beach right in front was one of the most beautiful in the area and was free of sargassum (we went for a walk one day and some of the surrounding hotels had beaches covered in sargassum).
What we liked least was the limited variety of food. There are four restaurants, but the food is always the same. The buffet is quite basic; we didn't use it because we didn't like much of it. The specialty restaurants aren't bad. In our opinion, they should improve this: the Italian restaurant doesn't have pizza on its menu, and the pasta sauces are watery/Mexican, even though there's little variety in Mexico. There are no quesadillas (how can that be? We tried more Mexican food before arriving at the resort than here).
Breakfast at the Italian restaurant was delicious. And the salmon tacos at Flor de Sal are also delicious. We've had them every day!
There's an adults-only pool with good views, which is great. You're relaxed (as long as you don't have groups of drunken kids screaming around). One problem we encountered is that people reserve sun loungers early in the morning and leave their towels there without even being at the pool. On top of that, the larger ones, with sofas and umbrellas, are reserved for VIPs, and even if they're not occupied, they won't let you use them.
The staff is a 10. Very friendly and helpful. Always smiling.
The gym is quite well-equipped for a hotel.
On checkout day, they remove your all-inclusive bracelet when you leave your room, but you can stay in the hotel and enjoy the restaurants and services until 4:00 PM.
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Price per night from:VND 4,264,532
Posted on Jun 26, 2026
Guest UserNYX Cancun has both good and bad points. It’s in a good location, suggests all the best facilities, staff are friendly and generally accommodating, and the rooms are well proportioned and feel good. However, all inclusive does not mean all inclusive with lots of things excluded on every menu, at the bar, On the beach, at the spa – there’s not paid upgrade everywhere so all inclusive is more just average. On the day after you arrive the team Are very pushy to take you to a 90 minute presentation to join their club. The 90% of people it won’t be the right choice, but for those who go to NYX regularly it might be useful, offer people that like the NYX type of Hotel, for others who just want to come and enjoy your vacation the presentation and pushy sales is a big turn off. There is a massive problem with availability around the pool. The pool is small for the number of rooms in the Hotel, and it’s not available all day as you would expect – the events team are constantly taking it over for Aqua aerobics, water volleyball so at the peak hours of the day you can’t actually go for a relaxing swim. Also, the lounge is around the pool of part few for the number of guests, often all being fully reserved by 7:30 am with people showing up mid morning not staying on them all day but blocking everybody else. The Hotel does have space on the beach, but all the premium spaces are saved For paid upgrades, And their exclusive paid club which is hundreds of dollars a year more. Finally, allergies with the food is dangerous – cross-contamination in the buffet and the staff don’t take it that seriously.
If you want a well located Hotel for a reasonable cost with a nice room and you’re prepared to do the sunbed fight don’t mind a presentation and love friendly staff – it’s a great place to stay. If you want midmorning availability at the pool, all inclusive to mean all inclusive, or you have dietary requirements – there are elements that may not be ideal. Not a bad Hotel, but more average than great.
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Price per night from:VND 3,632,749
Posted on Jan 9, 2026|Deluxe Double Room with Ocean View
Lilihaohao
This hotel is located on a barrier island chain off Cancun, with a lagoon on one side and the Gulf of Mexico on the other, boasting stunning blue waters at a pleasant temperature. The food at the hotel was excellent; we booked an all-inclusive package, and the cuisine was varied, offering buffet, à la carte, and room service options. The hotel also has many complimentary activities, and we participated in the boating program...
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Price per night from:VND 2,873,840
Posted on Mar 11, 2026
RusTravelers
The hotel itself is nice. Everything is clean. The pool is very nice. That's why I chose this hotel. But it's very far from everything: shops, cafes, and other entertainment. There was only one nearby, OXXO, and that was my saving grace. But there wasn't much to eat there. The hotel didn't provide any food either. They only offered a continental breakfast consisting of a bottle of coffee and juice. You can get this set at OXXO for much less.
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Price per night from:VND 1,467,739
Posted on Oct 29, 2025
Manilyn Ramirez
We’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!
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Price per night from:VND 1,760,516
Posted on Nov 6, 2025
Guest User
Thank you for our wonderful 4 night stay. The kids thoroughly enjoyed the pool and great breakfast. The only negative side is no kettle in the room and they charged us for 2 cups of boiling water of 80 pesos. It’s a bit out of the way from the main town and attractions but that’s why we booked here. Thanks again
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Price per night from:VND 1,513,967