Cancun Hotels with Gym

My sister and I had the best time here at Le Blanc! I first found this hotel on Xiaohongshu/The Little Red Book and there were some mixed reviews, some said the hotel it self was a little outdated but overall still a beautiful hotel. I'm so glad I took a chance with this hotel because our stay was magical and we are definitely coming back in the future! Cons: Hotel is a little old, and rooms are not super clean but for this price, it's above expectations! Pros: 1. The staff is amazing! Everyone we meet has been super nice and warm to us. Especially our butlers Luis and Rodrigo, they were super attentive and went above and beyond with their service. All the staff were super nice and this is one of the reason I love this hotel. 2. The pools, bars, private beach are amazing for photos and relaxing; when we went, there were not many people so I loved the relaxed vibe. 3. The free events they hold changes everyday and are all worth going to!!! Our favorite was the fire show! Definitely attend as many events as possible, cause they are so worth it. 4. Our package also included free hydrotherapy and we literally went to this everyday when we had free time. It is a must try, so relaxing! We also had 500 hotel credit thanks to booking thru trip.com and we used all of that towards massages and they were amazing as well. 5. We chose the all inclusive option (drinks included) and tried all the restaurants. Overall the food is pretty good, and our favorite was Yama. The order of our preference: Yama, Bella, Le Blanc, Torraza, room service and Lumiere. Conclusion: Recommend!!!! We are definitely coming back!

This hotel is in a safe area and doesn't offer all-inclusive. I was out on tours all day, so I really only used it for sleeping. Amenities include shampoo, conditioner, shower gel, and a hairdryer. The hairdryer had great power, which was a huge plus. They provide two bottles of water daily; additional bottles cost extra, so I'd recommend heading to the supermarket for more. If you're in a hurry, you can get free water at the gym on the 4th floor. Toothbrushes and other similar items aren't provided. The pool is quite shallow, though I didn't actually use it. There's a large supermarket nearby, so I'd advise using that. There's no kitchen, so self-catering isn't an option.

Perfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible. The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit. Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.

The hotel is huge, making it easy to get lost. Dinner requires reservations, and the only slot we could get was for 9:30 PM in one of the halls, as all others were fully booked. We ate at the buffet for both days, and it was excellent. The buffet restaurant is located in the adjacent Royal Hall. The room's ambiance was great, but there were no sea-view rooms available when we checked in. The central air conditioning in the room was a bit noisy; we couldn't sleep the first night. We turned it off on the second night, and it wasn't hot or humid, so we slept very well.

The staff were not very friendly, requested for tips though it was included and the beach had a weird smell, there were ants and when we requested for a small cake to celebrate birthday they said we had to pay and stay until 2pm (late check out) to get those services. We were looking forward to our stay but unfortunately we were disappointed!!

We would like to start with what we liked. The breakfast options were excellent, with a great variety and even fresh salmon available. The pool area and main pool were very nice and clean, and the staff at the pool were kind and attentive. However, overall the experience did not fully satisfy us. The beach area is very windy, making it difficult to swim, and it is also not very easy to access. The general vibe of the hotel seems more suitable for party-oriented guests rather than families with small children. The biggest issue we encountered was the dinner reservation system. All restaurants require advance reservations except for one. As we are traveling with two small children, having dinner at 9 pm is not possible for us, and all earlier time slots were fully booked several days in advance. Unfortunately, the staff were not flexible and did not offer any solution. We asked if we could eat at the bar, but were told no due to regulations. We also asked about takeaway food and received the same answer. Room service offered only a very limited menu with a few main courses, two salads, and a small selection of antipasti. We believe this policy should be reconsidered. A first-come, first-served system for most restaurants, with perhaps only one requiring reservations, would work much better — especially for families. It was disappointing to pay for an all-inclusive stay without having the opportunity to enjoy most of the restaurants.

The room was quite spacious, but clearly very old. Even with a 'sea view' room, if it's located in an unfavorable part of the building, you'll only catch a glimpse of the sea in the distance. The hotel's beach was spotless, no seaweed in sight, and the scenery was absolutely stunning. Breakfast was a buffet with a decent variety, though the taste was just average; my favorite dish, surprisingly, was the oatmeal cooked with milk.

We had an amazing stay at Altitude at Krystal Grand. From the moment we arrived, the staff was incredibly friendly, welcoming, and always willing to help with anything we needed. Our room was beautiful, very spacious, and extremely clean. The ocean-view balcony was one of our favorite features, we spent so much time relaxing there, enjoying the incredible views and peaceful atmosphere. The location of the resort is truly one of its biggest highlights. It sits on one of the best stretches of beach in Cancun, with crystal-blue water and calm waves that made the beach experience unforgettable. The beach service was also a huge plus and something we appreciated, especially compared to other Cancun resorts we have stayed at. The restaurant options were great, and we had no issues making reservations during our stay. Overall, the service, atmosphere, and beautiful surroundings made for a very relaxing and enjoyable vacation. There are a few areas where the resort could improve. The pools and many of the bars close a little too early, and extending those hours would make the experience even better. The buffet could also use more variety and improved dessert options. Adding something like a self-serve ice cream station would be a great addition and is something many other resorts offer. Aside from those small improvements, our experience was amazing. We truly enjoyed our stay and would absolutely return to Alttude at Krystal Grand for another Cancun vacation.

This was my second consecutive stay at this hotel, and unfortunately my overall impression remained the same. The location is excellent if you want to stay in the city center, although it is quite far from the beach. The room was spacious, and the king bed was very comfortable. However, the hotel still lacks transparency regarding additional charges. Despite booking through Trip.com and paying for the room, breakfast, VAT, and taxes, I was asked to pay an extra MXN 82.12 per night as an ”environmental tax” without being provided with a clear explanation or an official receipt. This created unnecessary confusion. The breakfast was also disappointing. Although it was advertised as a buffet, there was no buffet available. Guests receive a very limited selection, including coffee, juice, a small fruit plate, eggs, beans, and toast, which did not meet my expectations. The room itself was comfortable, but the issues with communication, billing transparency, and the breakfast experience meant that my second stay did not change my opinion of the hotel.

We’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!