Guest User
May 17, 2024
The service in the hotel was one of the most pathetic ever experienced. The lobby and reception is very warm. No air circulation. Started sweating profusely by the time check in formalities were done. The front office staff had a behaviour of "why did you come" later saw him doing a 24 hr shift. Took extra rs1000- for 2 hrs early check-in and when asked for a small water bottle(100ml, i was told it is charged. On requesting one bottle was given for two of us. Morning breakfast was awful except for the bread. Tea coffee was cold juice for over and never replenished for over an hour. One f&b staff was servicing the restaurant. He was pleasant and tried his best to service the guests. The hotel is named triton suite but does not have a minibar to keep our medicine. Does not have a locker to keep our valuables. Cleanliness was average with dust inside and top of the cupboard. When the fan was switched on, the dust from the top of the cupboard flew over. I had to use my inhalers to keep my asthma under control. Over all a horrible experience