Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 14, 2026|Premium Room
Guest UserThe hotel service was excellent, and they even had a French receptionist who spoke fluent Chinese, having lived in China for many years. It felt like the front desk was very friendly towards Chinese guests. The hotel also provides an electronic public transportation pass, allowing free use of the metro, buses, boats, and inner-city trains. It's super convenient to explore Geneva with just one ticket, and the bus stop is right outside the hotel, with direct routes to the city center.
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Price per night from:£120
Posted on Apr 28, 2026|Classic Single Room
DannyLocation: Super central, right on a main avenue in downtown Geneva. There's a bus stop right outside, and tons of cafes, restaurants, and supermarkets all within walking distance.
Ambiance: It has that classic European architectural style and decor – very bright and clean.
Service: The staff are all incredibly warm and welcoming, especially Dimitri; he's super attentive!
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Price per night from:£117
Posted on Jul 13, 2026
Guest UserI was drawn to this lakeside hotel and stayed here for three days, but I definitely won't be coming back. Here's why:
1. **Lake View:** While the hotel is near the lake, many private residences fence off the shoreline. You have to walk quite a distance to actually get close to the water, otherwise, you're just looking at walls or seeing the lake from a high vantage point.
2. **Breakfast:** It was awful! Awful! Awful! Seriously, don't bother buying it! Especially when they offer a 'discount' at check-in – absolutely do NOT buy it! It's not worth it and you can't get a refund! They make you sign a paper, and it's a very strict policy. Do not buy it, seriously. There's a big supermarket downstairs where you can easily grab some fruit, yogurt, and bread, which is far more than enough.
3. **Service Attitude:** Apart from a decent check-in on the first day, the service was terrible! And get this – when I tried to cancel my breakfast, they automatically checked me out! The next day, someone just opened my room door without knocking! I spoke up from inside, which startled them, and a few minutes later they claimed they were just cleaning. But I hadn't checked out, and I had a 'Do Not Disturb' sign on the door! I strongly suspect they were trying to steal something and then colluded with the hotel to pretend it was a cleaning service. How else could they have 'checked me out' by default when I hadn't returned my room card or gotten my deposit back? There was no official checkout process! And they were completely unreasonable about it! They actually believed that canceling breakfast meant I was checking out! What kind of logic is that?! And they were unwilling to offer any compensation! Even with Trip.com customer service intervening, they remained rigid, sticking to their 'unreasonable' rules. If you have other options, absolutely do not stay here!
4. **Regarding the transport card:** You have to actively ask for it; if you don't, you won't get one. Unlike other hotels I've stayed at, they don't proactively email you or provide it in advance.
Don't come! Don't come! Don't come! (That's three times, emphasizing its importance). It's not worth it. Don't come here; it will make you unhappy and severely impact your travel experience.
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Price per night from:£105
Posted on Oct 8, 2025|Standard Room
Guest UserExcellent location. Walk distance to Central Train Station and stone away from Geneva lake. Very good value for money. The facilities are pretty good. It even has a separate kitchen in the room. Decoration in the hallway are looking good. Loads of restaurants around the hotel. Got the best spaghetti carbonara ever had. Walkable distance to Geneva Cathedral and other interesting places. Close to central bus station as well which has bus connects major cities in Switzerland and some cities in neighbouring countries. The only negative thing is that the bathtub is quite narrow. When you take shower in it, it is hard not to knock on the side glass or to the wall. Other than that, everything else works great! Highly recommended!
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Price per night from:£111
Posted on Oct 29, 2025|Economy Single Room
Khalil Bitar
Really enjoyed my stay. Everything was good and went well. Staff members are very nice and helpful.
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Price per night from:£108
Posted on Feb 15, 2024
Annacaiii
I brought my five-year-old child to Geneva for the weekend. I chose this hotel next to Lake Geneva. There are rows of hotels along the lake. The location of the hotel is very good. You can take a walk when you go out. Let me talk about the hotel experience. It is very good. The service starts from the moment you enter because it has been upgraded. Therefore, you need to wait ten minutes in the lobby for a room. During these ten minutes, the hotel served champagne, coffee, orange juice, and chocolate. Although the hotel is small, it is exquisite and clean. I had dinner in the windows restaurant on the first floor in the evening and breakfast in the same restaurant the next day. You can order from the menu. There are not many existing restaurants. You need to order extra. Mainly in the buffet. There is no extra charge. The environment is very good. The restaurant is also five stars.
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Price per night from:£629
Posted on May 26, 2026|Twin Room
ghmhappyGreat location! Turn left out of the hotel, then right at the first intersection, and you're practically at the train station. It's only one stop to the airport. The hotel sent an email well in advance with a link to a transport card, which was super useful for buses, ferries, and even the train to the airport. The service was excellent, with a 24-hour coffee machine offering coffee and hot chocolate, plus bananas and lemonade. Sina at the front desk was the most polite and enthusiastic person we met on our entire France and Switzerland trip – she really made our stay! The room was quite small though, and only had two disposable paper cups for rinsing.
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Price per night from:£92
Posted on Aug 6, 2026|Cosy Room
R.YELocation:
10-15m away from Munich Central Station, Königsplatz, Glyptothek, Pinakothek by foot. A bit further away from Munich Residence, Marienplatz, Viktualienmarkt, Englischer Garten but has public transport nearby.
Room:
Clean, size quite comfortable.
Although the hallway was dusty and smelled a bit due to renovation work in the room opposite— merely screened off by plastic that kept coming loose. We could also hear tram from outside but was not too bothersome.
Breakfast:
A deception. Scramble eggs and pastries were so-so, coffee was also not good... We regretted choosing a room with breakfast deal. Not very varied, especially if staying for several nights.
Bar:
Open 24/7 but had no indication anywhere that cocktails or small bites were no longer available after a certain time.
Staff:
Staff were friendly
Hotel & Service:
Standard layout like other Ruby: Galley on each floor with tea, coffee available & ironing board
Felt that service was not up to par with some other Ruby.
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Price per night from:£100
Posted on Jan 25, 2026
Julius
The hotel located near United Nations, public transportation is free by traveling in GENEVA, the hotel staff will help to register when you check in. The room was clean, but the furniture was a bit old as expected. The breakfast was offered by semi buffet, a variety of food selections, quality of food was nice.
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Price per night from:£269
Posted on Sep 27, 2025
Lindsayhan
The hotel is pretty good. It's connected to a shopping mall, so you can walk over to buy things without leaving the hotel. There's a Coop supermarket and restaurants. The hotel breakfast is just okay; no salad greens, but they do make fresh corn pancakes, two at a time with one press of a button. Geneva is quite small, so if you book a hotel, I recommend emailing them in advance to request a free public transport pass. That way, when you arrive at the train station, you can take a tram and a bus directly to the hotel (the stop is right in front of the hotel), saving you some money! There's also a direct bus to the airport from right outside the hotel. This free transport pass is provided by the Geneva government and can be used on buses, trams, and Geneva Lake cruises, but not on trains!
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Price per night from:£113