Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 8, 2025|Superior Room
Guest UserThe hotel is brand new, and the daily cleaning service is very prompt. The staff are incredibly friendly. Its location by the lake is absolutely fantastic. When I checked out, they asked about my stay, personally walked me to my car, and even gave me a super cute little gift. A truly wonderful hotel!
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Price per night from:THB 19,796
Posted on Oct 5, 2026|Double Room Large
JessblingI had been checking for room availability at Cascada almost every week because it seemed to sell out so quickly. When a room finally became available for our travel dates, I booked it immediately. After staying here, I completely understand why it's so popular.
The rooms are clean, comfortable, and surprisingly spacious by Swiss hotel standards. One detail I absolutely loved was the hotel's unique waterfall theme. Every room is named after a Swiss waterfall, and there's a QR code in the room that lets you learn more about the waterfall you're staying in. Ours was the *Rheinfall* room, which added a fun and memorable local touch to our stay.
Breakfast was excellent with a good variety of options, making it easy to start the day well-fed before exploring Lucerne. The staff were warm and welcoming throughout our stay, with the reception team being especially friendly and helpful.
The location is another major highlight. The hotel is only about a 6-minute walk from Lucerne train station, making it very convenient for travellers arriving by train. At the same time, it's situated on a quieter street, away from the crowds and traffic around the station area, so it feels much more peaceful. The Old Town and the iconic Chapel Bridge are also within easy walking distance, around 10 to 12 minutes away.
As an added bonus, guests receive a visitor card that provides free public transportation during their stay, making it even easier to get around the city.
Overall, Cascada Boutique Hotel offers the perfect balance of convenience, comfort, and thoughtful hospitality. From the spacious themed rooms to the friendly staff and excellent location, it's easy to see why this hotel is often fully booked. I would happily stay here again on my next visit to Lucerne.
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Price per night from:THB 5,001
Posted on Jul 27, 2026|Capsule Upper Level
Guest User
This is the best hostel I've ever stayed in. The capsule rooms are true to their name – each guest gets their own capsule. They have both mixed and female-only dorms. Inside the small capsules, there's ventilation, so the temperature is just right, and the beds are already made up. Check-in is self-service; you'll receive your room number and door code via email. This same code also opens your capsule. Both the room and capsule locks are touch-screen. The guests are very considerate; most people who pack up early do so outside the room. There's no dishwashing area, but you can give your dishes to the staff to wash. The staff are very enthusiastic, especially one uncle and a young lady. The lady even helped us find a storage room for our luggage.
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Price per night from:THB 1,922
Posted on Oct 12, 2026|Boutique Double Room
Anonymous UserFrom check-in to check-out, we absolutely loved every moment of our stay.
The ladies at reception were incredibly friendly and helpful, especially when assisting us with arranging our trip to Mt. Pilatus. The complimentary breakfast was excellent, with a wide variety of choices to start the day right.
The location is unbeatable — right in the heart of everything, with just a few minutes’ walk to the main attractions. Having a parking lot right next to the hotel was also a huge plus for us.
Excellent service, a fantastic location, and thoughtful little perks. We couldn’t have asked for a better stay in Switzerland. Highly recommended! ❤️
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Price per night from:THB 5,891
Posted on Sep 27, 2026|Comfort Room
Guest UserThe hotel's location is excellent, just 100 meters from Lucerne train station. This spot is perfect for travelers who want to check in quickly after their journey.
Upon arriving at 1:30 PM, the front desk had already printed out my reservation, and I was able to check in immediately without waiting for my room, which was great.
Since I booked a 'comfort room,' which is essentially the cheapest option (still over 2000 yuan), the room size was quite small. The bathroom, in particular, was tiny – the smallest I've ever seen, even smaller than those in space-constrained Hong Kong or Tokyo hotels. A 1.75-meter person would hit the wall just trying to turn around. Everything else was good, though; the room had decent natural light and good lighting arrangements.
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Price per night from:THB 5,051
Posted on Jun 2, 2024|Double Room
Anonymous UserA very clean castle hotel with a classic feel. The toiletries are also British brands. The breakfast is satisfactory. The location is excellent and you can overlook the whole city. The hotel is quiet and comfortable. It gave me a very good and warm feeling. If there is another chance, I will bring my family here again.
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Price per night from:THB 7,602
Posted on Jun 16, 2025
JEJUtraveller
It's okay to stay overnight within 10 minutes walk from Lucerne Station. It's close. Good to carry a suitcase. It is a good place to leave your luggage before check-in. And on the first floor, we had a restaurant, and they gave us a restaurant coupon, and they didn't use it.
There was no electric pot in the room. I think there was a coffee machine.
When you go out, it's good to go to the Capel Bridge right in front of you. There is Starbucks next to it.
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Price per night from:THB 5,051
Posted on Aug 20, 2026|Double Room
Guaiguaibaobei101I give this Lucerne hotel full marks. It's directly opposite the train station, and close to cruise terminals and popular attractions. There are plenty of supermarkets and restaurants nearby, so buying food back to enjoy on the hotel balcony for dinner was fantastic. The hotel breakfast offered a wide variety of options. I'll definitely choose this hotel again next time I visit.
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Price per night from:THB 4,709
Posted on May 15, 2026|Superior Double Room
Guest UserIt was a late check-in, so they left an envelope with instructions and keys for us. When I called reception, it turned out the manager spoke 6 languages, including Russian, and guided me through the check-in remotely. Special thanks to manager Bangin Salih for the prompt assistance with check-in and the attentive care for guests. It was a pleasure to feel such care and willingness to help in any situation. The quality of the bed linen was delightful, and the duvet and pillows felt like clouds 💔. The cleanliness, service, and especially the breakfast were beyond all praise 😍
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Price per night from:THB 5,665
Posted on Jul 10, 2025
Mei Fong
A bit far from train station and need to take luggage up to stairs at the entrance!
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Price per night from:THB 6,998