Lucerne Hotels with Bars

This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.

The hotel staff were all friendly and helpful, and responded quickly to any issues. Having long admired the reputation of Motel, a five-star hotel in China, this was my first time trying it, and I was finally able to support a Chinese company abroad. However, upon arrival, I discovered it was quite far from the train station, a regrettable oversight as I had missed out on a hotel closer to the station. The lack of a lobby and the two flights of stairs leading to a long, narrow corridor made it inconvenient for people with mobility issues. The interior design was an industrial style with gray and black tones, lacking a warm and inviting feel. I personally disliked the dark atmosphere of the hotel. The floorboards had large gaps, making it difficult to clean the accumulated dust. The worst part was that the hotel faced a road to the north, and every time a large vehicle passed, the vibrations were like an earthquake – indescribable and unsettling. Despite numerous attempts to communicate with the hotel, my elderly relative couldn't sleep soundly at night. Ctrip also helped by communicating with the hotel multiple times, and staff even offered to upgrade to a north-facing room on several floors. However, the hotel refused to upgrade to a south-facing room or offer a refund. I'm disappointed with the management of this Chinese company and will not consider Motel again. At 6,000-7,000 RMB per night, the rudimentary room decor and the unavoidable vibrations made it a poor value for money. Lucerne is small; one day is enough, not worth staying for several days. My impression of the city and hotels during this trip was less than in other cities.

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

The hotel's location is very convenient, close to the train station and major attractions. It's a perfect choice for a short stay. However, the price is a bit high; compared to hotels in China costing 300-500 yuan, the rooms are a bit smaller, but I suppose that's acceptable for Switzerland. Nevertheless, it's definitely worth staying here. The front desk staff are very welcoming, and the breakfast selection is quite good.

The room was spacious and well-equipped with all the basic necessities, making it a good choice for business accommodation. However, our booking included dinner, but the front desk couldn't find it... Luckily, I asked what time dinner was during check-in, otherwise, it would have been a wasted trip for dinner.

It's okay to stay overnight within 10 minutes walk from Lucerne Station. It's close. Good to carry a suitcase. It is a good place to leave your luggage before check-in. And on the first floor, we had a restaurant, and they gave us a restaurant coupon, and they didn't use it. There was no electric pot in the room. I think there was a coffee machine. When you go out, it's good to go to the Capel Bridge right in front of you. There is Starbucks next to it.

A very clean castle hotel with a classic feel. The toiletries are also British brands. The breakfast is satisfactory. The location is excellent and you can overlook the whole city. The hotel is quiet and comfortable. It gave me a very good and warm feeling. If there is another chance, I will bring my family here again.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.

A bit far from train station and need to take luggage up to stairs at the entrance!