3-Star Hotels in Lucerne

The room is really hard to describe. I booked three 20 square meter standard twin rooms, but I didn't expect that the room 44 was a loft. The room type is irregular, but the area is still quite large, barely acceptable. Room 12 and Room 32 are only 15 square meters at most. And at first they were double bed rooms, and the two beds were separated after coordination. I suggest you don't book this hotel, the price-performance ratio is too low. Fortunately, I contacted Ctrip, and Ctrip's service is very good. I will book hotels on Ctrip in the future. In addition, the elevator is pitifully small, and it is very crowded for two people and two boxes. There is no air conditioning in the room, only a low-end electric fan.

Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.

Hotel location is very good, we walked to Lucerne two hours in the morning, the balcony window is the spire of the church. Small, like a family hotel, the key is left in the envelope on the front desk, no staff provides other counselling services. The room did not have air conditioning, and I woke up in the middle of the night and found that there was a desktop fan. Overall, the price is not high, did not sleep well

1. The hotel boasts an excellent location, just a four to five-minute walk from the lake and a mere three to four minutes from the 'Dying Lion' monument. It's situated at one end of an old street lined with shops, including a McDonald's. A COOP supermarket is right outside the hotel, just to the left. It's about a 7-8 minute walk from the train station. 2. The triple room we received was different from the pictures, and after contacting Trip.com, we received some compensation. But to be honest (U1S1), our room had a good view, offering a glimpse of the lake (a vertical strip) and a landmark church, plus a balcony (great for drying clothes). The room itself wasn't huge, but the bathroom was spacious. 3. The hotel's breakfast selection is relatively limited, but it’s typical of what Swiss people eat daily: bread, cheese, cereal, yogurt, eggs, milk, coffee, and fruit. You can certainly get your fill. 4. The hotel offers self-service coffee and lemonade. Every time I left the hotel, I'd fill up a bottle; I suspect it was tap water. Switzerland is incredibly expensive, so every little saving helps! 5. The room rate was over 3500 for two nights, and we also had to pay a tourist/city tax upon arrival. It was definitely pricey, but then I thought about the hotels just a 5-minute walk from the lake, costing over 8000, and felt much better about our choice.

My wife and I stayed here to celebrate our anniversary, and the team made it truly special. When we walked into our room, we found chocolates and rose petals arranged on the bed, along with a complimentary bottle of wine. It was such a thoughtful touch, and we really appreciated the effort the staff put in to make our occasion memorable. The location is convenient, with easy access by bus, and there's a supermarket nearby for snacks and essentials. Thank you to the Ibis team for the warm hospitality.

The hotel is very close to the main train station, just 5 minutes walk. Also, it is close to the old town square, Chapel bridge… which can easily find restaurants nearby. While the hotel location js great, the room itself is not good to stay. There is no aircon in the room and even the standing fan is provided, it is not strong enough even I turn on the maximum level. Although the weather wasn’t too hot on that day, but it is very stuffy inside if I don’t open the window. But when I open the window, can hear the noise on the street, which wakes me up a few times in the middle of the night. I did not notice there is no aircon provided. I only found out this when I read back the review in Google - apparently the review in Google was quite bad, but not in Trip.com. Suggest travellers to think twice before booking.

This hotel stay was absolutely fantastic! Staying on the side facing Lake Lucerne meant we had stunning lake and snow-capped mountain views right from our balcony. The room was super clean and the service was excellent. Highly recommend!

Let's start with the positives: the hotel front desk staff were very enthusiastic and patient, and the breakfast was decent, with a relatively good variety for Europe. Now for the negatives: the room was quite small, and the soundproofing was a bit poor. The bed was also small, and the bathtub was a sit-down style, making it difficult to stand and shower. You could almost imagine it as a guesthouse-style room. However, considering the price here, I think it's acceptable.

Good, spacious, and clean room, excellent location. There's even a dishwasher. The only downside is that early check-in before 2 PM is impossible because the self-check-in system doesn't allow it, even if the room is ready. However, you can leave your luggage in a special room and go grab a bite or explore.

The hotel is within a reasonable walking distance of the city centre, making it a convenient base for exploring. However, it can get quite noisy at night, depending on people walking past the hotel and other guests on nearby floors, as the soundproofing isn’t very good. The room also doesn’t have blackout curtains, so it gets quite bright early in the morning. The pillows were too flat for my liking, and I didn’t find the bed particularly comfortable. The coffee machine was also out of order during our stay. That said, the staff were attentive and helpful. They kindly allowed us to store our luggage before check-in at no extra charge, even though their online policy suggested otherwise, which we really appreciated.