Lucerne Hotels with Wifi

"First off, the location isn't too far from Lucerne train station. We had a Swiss Pass, so we could take the bus for free. We rode one stop, got off, crossed a road, and turned left – super convenient! Many bus routes pass by, and Chapel Bridge is just a walk away. The hotel upgraded us to a deluxe double room, which was much larger. There was plenty of space for luggage, and it didn't feel cramped at all. The room was clean, and they provided two large bottles of water daily, which was enough for our needs. Everything was great, and the only reason I didn't give full marks was the extra tax charged, as others have mentioned. Initially, the front desk staff was polite. When I showed them my booking confirmation, pointing out that the tax on the order differed from what I actually paid, they looked at it for a while, then unhappily replied, 'I don't know.' I ended up contacting Ctrip customer service. They told me they'd contacted the hotel but couldn't negotiate. Finally, Ctrip customer service said they would compensate the difference with points, which arrived quickly – kudos to Ctrip! Many people have brought up this tax issue, and I'm not sure where the problem lies. Other hotels in Switzerland charged exactly what was stated on the booking. Only this hotel charged differently. Although it wasn't a lot of money, it felt a bit uncomfortable. Also, someone mentioned a 100 CHF deposit per day, which they indeed charged. When I checked out, I specifically asked when it would be refunded, and the front desk said the same day, which it was. In Lucerne, there's a Chinese restaurant called No. 8 that serves delicious Chinese food, completely authentic to domestic tastes. The owner is also very nice and polite."

"The hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!"

"Overall, it was a pleasant stay. The service was excellent, and the room was clean. The location is very convenient, just across the road from the lake, offering beautiful views. It also has its own restaurant. There were quite a few domestic tourists during the summer. All in all, a good experience."

"Facilities: The hotel's exterior looks a bit old, but the lobby and rooms inside seem newly renovated. Overall, it's pretty good. Cleanliness: Clean and tidy. Environment: It's right across the road from the train station, and just a few minutes' walk to the ferry terminal, supermarket, and tourist attractions, which is super convenient. Service: The ladies at the front desk were very friendly. On our first day, they helped us check in at 11 AM, which was very efficient."

"The hotel room and services were decent, but what really stood out was its location. As someone who relies on public transport, it was incredibly convenient. The hotel entrance is only about 100 meters from Platform 3 at the train station. When I traveled from Lucerne to Basel, I caught a train from Platform 3, and it was a breeze getting my 28-inch suitcase on board. I'll definitely choose this hotel again next time I'm in Lucerne."

"The hotel is very clean and well-maintained. The breakfast is typical for an Ibis, meeting expectations. Aside from the room being a bit small, everything else was great. The soundproofing is excellent; even though our room faced the street, it was very quiet. I'd recommend this for solo travelers or couples. A triple room would be a bit cramped, and you might bump your head on the top bunk if you're not careful. On the plus side, the location is fantastic with very convenient transportation. I'd definitely stay here again if I have the chance."

"Great hostel that operates with hotel-style services. Just across the road, there's a Coop supermarket and plenty of food options nearby. The room was spacious, and it even had a large balcony with a table and chairs. Towels were changed daily, and the room was cleaned every day. The shower area came with shampoo and other amenities, which was a nice touch. Breakfast was all-you-can-eat and had everything you'd expect. Highly recommended!"

"Facilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large. Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room. Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles. Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant."

"Check out these photos of the hotel and the surrounding streets in the early morning, featuring typical European retro architecture with aged red bricks and green tiles. The best part is its proximity to the train station! Just a few steps from the train, you can drop off your luggage and completely free up your hands, avoiding the torture of dragging suitcases over the old town's cobblestone streets. The front desk service was also impeccable, both warm and professional. However, even with such a perfect location and amazing service, there's one fatal flaw – no air conditioning! Who would have thought that Switzerland in late May would defy expectations and be as hot as an oven? Accustomed to powerful air conditioning in Asia, returning to the room at night felt like a complimentary 'Swiss eco-sauna' experience. Location gets full marks, service gets full marks, but for the temperature, we had to rely on our strong willpower for some 'physical cooling'."

"I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!"