Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 28, 2026
Chiti
Thank you for an excellent stay. We deeply appreciate how welcoming and helpful the staff were especially as our stay was unexpectedly eventful. Your kindness and patience given with coffee and toast made a tough time bearable. We will return to experience this lovely place again
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Price per night from:MXN$2,159
Posted on Jul 5, 2026
Guest UserGreat hotel within walking distance of the railway station. The room.was very comfortable with everything clean and in working order. The bar was a great place to relax and the breakfast was excellent.
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Price per night from:MXN$1,633
Posted on Jan 23, 2026
Littlepud67
The hotel is an amazing old building but decorated quite modern. It has a micro brewery on site. The bed was comfy, the room was spotlessly clean and had everything you could need during your stay.
The staff were friendly and very helpful. You are right in the centre of Chester, great for shopping, eating and drinking. Will definitely stay again.
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Price per night from:MXN$1,436
Posted on May 10, 2026
Guest UserJust a brief overnight trip so didn't really use any amenities. Breakfast was good, dining room was overly full so had to go in the conference room, which really should have been laid out properly to use and not abandoned chairs everywhere. Should have had cutlery and condiments in that room too.
Overall would stay there again
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Price per night from:MXN$1,310
Posted on Mar 9, 2025|Classic Single Room
Guest UserLovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.
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Price per night from:MXN$1,083
Posted on May 12, 2026
Guest UserReally clean and tidy room and we had the best night sleep on the comfiest bed. Plenty of tea and coffee. Really friendly and helpful staff. Location was at the Center of Chester which made everything easier to get too. It was right by the shops and loads of places to eat. Self service breakfast with plenty of choice enjoyed everything and hope to visit again.
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Price per night from:MXN$1,546
Posted on Feb 8, 2026
Guest User
For a normal size breakfast you had to pay extra, the heating was broken in the spa so it was quite cold. The hotel did look a bit tatty in places. Service was lacking, always had to chase the staff members. Lovely building and good location.
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Price per night from:MXN$1,402
Posted on Apr 21, 2026
Guest User
The property is very close to the city (short walk) and had plenty of parking. The shower had good water pressure and I found the room comfortable. The member of staff I dealt with was friendly and helpful.
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Price per night from:MXN$918
Posted on Jul 28, 2025|Standard Double Room with Double Bed
Guest UserOn the first night I was out in a small room which was stuffy and unventilated, however after complaining I was put in a much nicer room for the rest of my stay. The second room had a good view and a/c.
Location is superb for Chester Centre.
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Price per night from:MXN$1,204
Posted on Aug 5, 2026|Standard Double Room With Double Bed
Guest UserHandy location for travel to North Wales and an easy drive to Chester. Hotel rooms are dated. We only had one bedside cabinet and lamp in a double room.The wardrobe door was in danger of falling off. Room looked out onto another part of the building. A storeroom or something. No window in en suite. Felt a bit claustrophobic.
Breakfast was of limited choice but adequate.
The public areas and pool facilities were clean.
The staff were friendly and helpful.
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Price per night from:MXN$1,147