Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 26, 2026
SuadrifI had a wonderful stay at Pan Pacific Jakarta. The hotel is modern, elegant, and offers stunning city views. The room was comfortable, the service was excellent, and the breakfast was outstanding with a great variety of delicious local and international dishes. I highly recommend this hotel and would definitely stay here again.
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Price per night from:US$130
Posted on May 21, 2026
Hooi Sinstayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay.
The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers.
The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable.
I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day.
The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free.
Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.
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Price per night from:US$107
Posted on Jul 3, 2026
Nuwan Nirmala
Our stay at Shangri-La Jakarta was truly memorable. From the moment we arrived, the genuine warmth and professionalism of the team stood out. Every interaction felt sincere, and the staff consistently went above and beyond to make us feel welcome.
What impressed us most was the exceptional care shown to our children. The team paid attention to the little details, interacted warmly with them, and made them feel special throughout our stay. Those thoughtful touches created a wonderful family experience and made a lasting impression.
The rooms were spacious, comfortable, and well maintained, while the facilities were excellent. The breakfast offered a great variety with high-quality food, and the overall dining experience was equally impressive.
A heartfelt thank you to the entire team for creating such a wonderful experience. We look forward to returning and would highly recommend this hotel, especially for families.
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Price per night from:US$105
Posted on Apr 2, 2026
Lz****
The room was clean and spacious, and the bedding was very comfortable. It was a bit dry inside the room, so I recommend leaving some water in the bathroom sink. The front desk service was quite good, and they had convenient Google Translate. There's a cafeteria on the ground floor with a good variety of breakfast and dinner options, featuring local flavors and a taste that leans towards Southern Chinese cuisine. Nearby, there's McDonald's and KFC, and across the street, a large supermarket and food court. However, there's road construction, so you have to walk an extra two to three hundred meters.
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Price per night from:US$56
Posted on Aug 19, 2025|Deluxe
張建華 LoireAn old-school upscale business hotel. Very good service with friendly and helpful staff. Spacious room with adequate amenities. With international electric sockets that was very convenient for international tourists. A Family Mart and a KFC are just round the corner, Without 10 minutes walk to find many eateries. Not around with shopping centres.
The swimming pool and full-gear gym were excellent!
I'd in particular mention Tria of the lobby lounge. I went to the lounge also every evening throughout my stay, Tria was very friendly and consistently provided excellent service.
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Price per night from:US$36
Posted on Nov 10, 2025|Superior King Room
keetom56Everything is great except the location is around 15-20 min from center (Grand Indonesia, Sarinah etc). Bit not far from Manggarai station.
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Price per night from:US$26
Posted on May 3, 2026
Anonymous UserThis is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
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Price per night from:US$64
Posted on Jun 27, 2026
Anonymous User
Business · Solo
Rooms: 5/5
Service: 5/5 |
Location: 4/5
Everything about my stay here was good From the moment I arrived, I was accommodated on a non-smoking floor. They upgraded my room
My room was wonderful, quiet, clean, and packed with great amenities. The bed was incredibly comfortable, the bathroom was very nice, and the fantastic view. It truly felt like a luxury retreat.
The location is incredibly convenient, especially for travelers.
The hotel is directly connected to a mall, making shopping and dining effortless. Supermarkets, malls, and plenty of food and drink options are just a few meters away.
It’s incredibly walkable with easy access to the train and bus stations.
I felt completely secure throughout my stay thanks to their 24-hour security service.
If you are looking for comfort, luxury, and ultimate convenience, this is the place to stay. I will definitely be back
Need a bathtub tho and the breakfast they have fruits salads, veggie salad drinks tea coffee bakery great main meals are more like Indonesian style so needs improvement make it western style also
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Price per night from:US$33
Posted on Jun 1, 2026
Aqib RamliExcellent hotel with great service. Convenient location, comfortable bed, clean room with city view, and attentive staff. The entire experience was hassle-free and exceeded my expectations. Would recommend travellers to stay here without any worries.
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Price per night from:US$65
Posted on Jan 24, 2026|Grand Deluxe Room
Anonymous UserMy room booking was not available. There was only smoking room which I declined. I had to pay to upgrade the room to get a non smoking room. Not a pleasant experience. Cleanliness needs to be improved, some light switches were not functioning. The room was noisy from the traffic outside . Lobby is terrible, not like a lobby area at all.
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Price per night from:US$35